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Phoenix Center Group Home in Warner Robins, GA

Phoenix Center Group Home is an assisted living community in Warner Robins, GA.

Information last verified:

303 Mimosa Drive, Warner Robins, GA 31093

For more information about senior living options: (866) 208-4318

2.9 from 28 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
5
1 stars
11

Overall Review of Phoenix Center Group Home

differentiator 3 reviews mention this

Medication support is a focus

Residents describe help with getting and staying on medications.

Several reviewers mention medication needs and follow-up as a key part of the care experience. One person described how delayed appointments affected their ability to get medication on time, while others say they were left with the medications they needed and had follow-up support when they exited detox. This aligns with the facility listing medication management as part of care services.

common 6 reviews mention this

Staff warmth and attentiveness

Many reviewers say the staff is caring and supportive.

A consistent theme is staff warmth, knowledge, and kindness. Multiple reviewers describe nurses, doctors, therapists, and even custodians as sweet, caring, and helpful, including praise for how groups and counselors contributed to their progress. Even with negative experiences elsewhere, several reviews specifically highlight supportive interactions across roles.

common 3 reviews mention this

Counseling and group programming

Group therapy and counseling show up repeatedly in feedback.

Reviewers frequently point to therapy and structured counseling as meaningful to their outcomes. One person specifically praised group therapy with a named facilitator, while another highlighted several counselors during detox. Others also recommend peer support programming and describe learning coping skills through staff and peers.

caveat 7 reviews mention this

Scheduling, billing, and admin problems

A recurring complaint involves delays, billing issues, and poor follow-through.

Some reviewers report long waits and difficulty getting appointments, including being rescheduled on arrival or told to use walk-ins for hours. Others describe administrative breakdowns such as missed outreach, computer or intake problems, or appointments not being entered. Several also mention billing problems, including unexpected charges or difficulty reaching anyone to answer questions.

caveat 2 reviews mention this

Case management feels inconsistent

Some reviewers say case management support fell short.

Two reviewers describe gaps between expectations and what they received from case management or coordinated help. One person said there was no intensive case management and criticized how support changed over time, while another described therapy services being canceled repeatedly and only partially followed through. These accounts point to variability in follow-up and scheduling support for residents.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Middle Georgia Regional (5 miles away) Middle Georgia Regional (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Medicine Stop Compounding Pharmacy (0.3 miles)
  • Medicine Shoppe (0.3 miles)
  • CVS Pharmacy (0.4 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walmart Pharmacy (2.2 miles)
  • Benzer Pharmacy (3.2 miles)

Physicians

  • Madalyn N Davidoff (0.3 miles)
  • Wells Colleen DO (0.3 miles)
  • Houston Medical Associates (0.3 miles)
  • Middle Georgia Heart (0.3 miles)
  • Houston Neurology (0.5 miles)
  • Central Georgia Heart Institute (0.6 miles)
  • Urological Health Center Melvin Lc Fussel MD (0.7 miles)

Restaurants

  • Waffle House (0.3 miles)
  • Krystal (0.4 miles)
  • Seoul House Korean Restaurant (0.7 miles)
  • McCall's Tastes To Remember (0.8 miles)
  • Burger King (1.3 miles)
  • Arby's (1.6 miles)
  • El Bronco (1.7 miles)

Hospitals

  • Houston Healthcare (0.5 miles)
  • Houston Medical Center (0.5 miles)

Transportation

  • Warner Robins Truck Rental Warner Robins (1.3 miles)
  • Robins AFB Flight Line (1.9 miles)

Cafes

  • Starbucks (2.8 miles)
  • Panera Bread (3.6 miles)

Places of Worship

  • Second Baptist Church (3 miles)
  • Smiling By Faith (3 miles)
  • Faith Life Family Church (3.6 miles)

Parks

  • Center Park At Centerville (3.5 miles)

Theaters

  • Galleria Mall Stadium Cinemas 15 (3.7 miles)

Frequently Asked Questions

Where is Phoenix Center Group Home?

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