1725 E-32 Street, Savannah, GA 31404
For more information about senior living options: (844) 490-3973
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The staff are consistently friendly, courteous, and professional. Doctors and PAs are described as friendly, knowledgeable, and attentive. The clinics are clean, well-run, and efficient. Patients are seen promptly and experience quick, in-and-out visits. Front desk personnel are helpful and accommodating. Online scheduling and digital prescriptions add convenient options. The care is compassionate, thorough, and patient-focused with helpful follow-ups. Staff remain calm, kind, and supportive even during busy times. Many reviewers would highly recommend ExperCare.
They had to wait about an hour past their appointment time. They were not seen until almost 1 pm after arriving for a noon appointment. One reviewer called it one of the worst clinics they've ever had the displeasure of going to, noting a $400 charge for less than five minutes of service and calling $400 inexcusable. The front desk staff seemed stressed and frustrated with questions about wait times. They ultimately wound up going to another location because appointments weren't readily available here. A reviewer warned that without an appointment this place is not for walk-ins and criticized the scheduling: "do NOT go here? They prioritize appointments and don't seem to factor any time for walk-ins into their schedule." The paperwork was inconsistent; documents weren't signed by the doctor, causing delays. The reviewer called it "Worst experience ever" and said they waited over an hour. The clinic was described as "an embarrassment to Savannah" by one reviewer. They claimed the clinic prioritizes profits over patients, saying "lining a CEO's pockets is more important than actually looking out for the little guys," and said they wouldn't visit again.Across a broad set of experiences shared about ExperCare urgent care clinics, a clear pattern emerges: patients repeatedly praise the warmth and professionalism of the staff, the competence and bedside manner of the clinicians, and the practicality of the clinic's delivery - especially the ease of online scheduling and the option to receive prescriptions electronically. The feedback paints a picture of a system that many patients rely on for timely, compassionate care when they're sick or injured, with a strong emphasis on friendly interactions, quick assessments, and follow-up communication. In particular, reviewers repeatedly singled out certain doctors and clinicians by name, and many described experiences that left them feeling well cared for and understood.
On the clinical side, the doctors and mid-level providers frequently receive high marks for their approach and skills. Several reviews highlight Dr. Matt as approachable and personable, with patients noting his sense of humor and reassuring manner. Dr. Jessica is praised for her efficiency and ability to diagnose after only a short wait, while a number of patients specifically mention the attentiveness of the nursing staff and the hands-on care provided by Aaron, a PA, who was described as very engaged with patients' concerns. A common thread across many positive reviews is the sense that patients were seen promptly, treated respectfully, and given clear explanations about their condition and next steps. One reviewer even highlighted Elizabeth as remarkably kind, patient, and understanding, underscoring the impression that staff at multiple levels genuinely care about patients' well-being.
Administrative workflow and the patient experience at check-in are repeatedly cited as strengths, with many reviewers pointing to a smooth and friendly front desk experience, easy paperwork, and the convenience of online options. Several patients mention that the check-in process was simple and that the staff were not only courteous but genuinely helpful in navigating their care needs. In some reviews, patients emphasize the communication benefits they appreciated, such as receiving prescriptions via text or digital portals, which helps streamline the overall visit and post-visit experience. The consistent emphasis on professionalism and courtesy at the front desk, combined with capable clinical care, contributes to a sense of reliability that keeps patients returning.
However, the experiences are not uniformly ideal. A recurring concern involves wait times and the balancing act between scheduled appointments and walk-ins. While many patients report being seen quickly - some describe being in and out within an hour or even under 30 minutes from check-in to physician visit - others recount longer delays. In particular, several reviews mention arriving for a noon appointment and waiting well into the afternoon, or arriving without an appointment and facing significant delays or long waits. A few reviewers explicitly note frustration with an appointment-first system that does not seem to robustly accommodate walk-ins, suggesting that the clinics sometimes prioritize scheduled visits over walk-ins. This inconsistency in wait times and scheduling appears to be a common theme that contrasts with the otherwise consistently positive remarks about care quality.
The location and operation of the clinics also factor into reviewers' impressions. Experiences across Pooler, Mall Boulevard, Abercorn, and other nearby locations share the same positive themes - clean facilities, efficient service, and reliable staff - yet some reviewers indicate differences in their personal experiences between sites. A handful of reviewers mention choosing different ExperCare locations based on past experiences; for example, one reviewer preferred another location after an otherwise favorable visit, and another explicitly noted that they would not return to a particular site. The mixed experiences emphasize that while the brand generally delivers strong patient care, day-to-day variability across sites can influence overall satisfaction.
Notably, there are a few outlier reviews that skew toward negative sentiment, highlighting serious concerns about cost and perceived value. One reviewer described a highly unsatisfactory encounter that involved a very brief examination and a $400 charge, questioning whether such a service met the standard of care expected in urgent care settings. This perspective contrasts sharply with the overwhelmingly positive feedback that most patients provide and underscores the importance of transparent pricing and consistency in service levels. Another reviewer criticized the experience as the "worst," pointing to extended wait times and a sense that the appointment did not translate into efficient or attentive care. These points of view serve as a reminder that, even in well-regarded clinics, pricing clarity, thoroughness of evaluation, and predictable wait times are essential to patient trust.
Overall, the sentiment across these reviews is that ExperCare urgent care clinics are credible and capable places to seek urgent medical attention. The strongest recurring positives relate to the friendliness and competence of clinicians and staff, the value of quick, respectful care, and the convenience of digital tools and follow-up options. The most frequent opportunities for improvement center on wait times, the management of appointment versus walk-in flow, and the need for consistent charging practices and timely referrals. Taken together, these narratives present a healthcare experience that many patients would recommend to others, while also highlighting practical areas where ongoing operational refinements could further enhance patient satisfaction and trust.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Savannah International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Encare in Savannah, GA is a fully furnished assisted living community that offers a variety of amenities to enhance the comfort and convenience of its residents. With a spacious dining room, meals can be enjoyed in a social setting with special attention given to dietary restrictions. The community also features beautiful outdoor spaces and gardens for residents to relax and enjoy nature.
Encare provides housekeeping services to ensure that the living space remains clean and tidy. Residents will also have access to Wi-Fi/high-speed internet and telephone services, allowing them to stay connected with loved ones.
In terms of care services, Encare offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff at Encare also coordinates with healthcare providers for any additional medical needs. Medication management is provided to help residents stay on top of their medications, and diabetes diets can be accommodated.
Transportation services are available for medical appointments, ensuring that residents can easily access the healthcare they need. Additionally, there are multiple nearby pharmacies and physicians for added convenience.
Encare aims to promote an active lifestyle by offering scheduled daily activities for residents to participate in. Whether it's enjoying a meal at one of the many nearby restaurants or visiting one of the parks or cafes in the area, residents have plenty of options for entertainment and socialization.
Lastly, Encare understands the importance of spiritual well-being and offers easy access to places of worship for those who wish to practice their faith. For any medical emergencies or urgent care needs, there are several hospitals located nearby.
Overall, Encare in Savannah, GA provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a range of amenities and nearby attractions.
Encare is located at 1725 E-32 Street, Savannah, GA 31404 in Chatham County, Georgia
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