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3.3 from 93 reviews
5 stars
37
4 stars
11
3 stars
13
2 stars
4
1 stars
28
Overall Review of Elders Retreat
common20 reviews mention this
Maintenance is the main strength
Residents repeatedly point to maintenance as the reason problems get addressed quickly.
Across many reviews, residents describe the maintenance coordinator Richard (and other maintenance staff) as responsive, professional, and consistently willing to fix issues. Several people say repairs are handled fast and done properly, and they credit him with making day-to-day living more manageable. A few reviews also say maintenance support wasn’t available during move-out, and others still blame maintenance for unresolved issues, but overall the maintenance reputation is the most consistent positive thread.
caveat14 reviews mention this
Leasing communication varies widely
Communication and follow-through are uneven, with residents split on responsiveness.
Some reviews praise office staff for being clear, responsive, and helpful during applications and move-in, including tailoring an accessible unit and making the process feel smooth. Others report difficulty reaching management by phone, delayed timelines, or lack of updates when issues arose. Several of the most negative experiences also connect communication problems to move-out and deposit handling.
caveat16 reviews mention this
Cleanliness and upkeep concerns recur
Multiple residents describe poor cleanliness and maintenance-related conditions inside and around units.
A recurring theme is that the property can fall short on upkeep: reviews mention dirty pathways, trash and landscaping looking dismal, and units feeling poorly maintained. Other residents describe more serious conditions, including leaks, mold, pests, and issues like a ceiling crack that took a long time to address. While some reviews mention renovations or improvements, the negative cleanliness and condition complaints show up often enough to be a consistent concern.
caveat8 reviews mention this
Security deposits and move-out fees
Several reviews criticize move-out charges and delayed or missing deposit refunds.
Some residents say they experienced delays in getting their security deposit back, with messages going unanswered or refunds not arriving when expected. Others describe being charged for items they felt were not warranted, including cleaning-related fees and carpet charges, leading to disputes. This theme often appears alongside complaints about move-out walkthroughs and management follow-through.
caveat4 reviews mention this
Area and nighttime safety concerns
A few reviewers question the area for day-to-day comfort and walking at night.
Some reviews describe the surrounding area as not ideal, including comments about parking lot conditions and concerns about walking after dark. A separate set of reviews is more positive about convenience to nearby places, but the negative neighborhood-safety comments are specific enough to stand out for certain residents.
common3 reviews mention this
Apartment basics and limited amenities
Residents mention a few practical in-unit conveniences and some shared amenities.
Several reviews highlight practical apartment features like having a washer and dryer in the unit. Others mention amenities in general as a positive, but a smaller number of comments connect amenities to negative experiences such as pool maintenance issues. Overall, amenity praise is less detailed and less consistent than maintenance-related feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
Savannah International (10 miles away)
Nearby Places of Interest
This part of Savannah, Georgia, offers a convenient and well-equipped location for senior living. With a variety of restaurants nearby, such as Sisters of the New South and Cotton & Rye, residents have easy access to dining options. Additionally, there are several pharmacies in close proximity, including CVS Pharmacy and Walgreens, ensuring easy access to medications and healthcare supplies. For medical needs, there are hospitals like Memorial Health University Medical Center and specialized clinics such as Georgia Eye Institute. The area also boasts beautiful parks like Daffin Park and Ardsley Park - Hedman Park for leisurely walks or picnics. Places of worship like Asbury Memorial United Methodist Church provide spiritual support, while transportation options like the Savannah Hilton Head International Airport make traveling convenient for visiting family members. Overall, this part of Savannah offers a well-rounded and convenient environment for seniors considering relocation.
Restaurants
Sisters of the New South (0.5 miles)
Chick-Fil-A (0.7 miles)
Krystal (0.9 miles)
Coach's Corner (1 miles)
Hop Atomica (1.8 miles)
Tacos + Tequila (2 miles)
Cotton & Rye (2 miles)
Cafes
Starbucks (0.6 miles)
Sentient Bean (2.2 miles)
Starbucks (2.6 miles)
Savannah Coffee Roasters (2.6 miles)
The Coffee Fox (2.7 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (0.7 miles)
CVS Pharmacy (0.8 miles)
Medical Center Pharmacy (2 miles)
Kroger Pharmacy (2 miles)
CVS Pharmacy (2.2 miles)
Compounding Solutions of Savannah (2.5 miles)
Hospitals
Dva Renal Healthcare (0.8 miles)
Memorial Health University Medical Center Answerone/Nurseone/Switchboard (2 miles)
Memorial Heart and Vascular (2 miles)
Memorial Neuro ICU (2.1 miles)
Memorial University Medical Center - Pediatric ICU (2.1 miles)
Parks
Daffin Park (1.2 miles)
Ardsley Park - Hedman Park (1.7 miles)
Washington Square (2.4 miles)
Oglethorpe Square (2.4 miles)
Wells Park (2.5 miles)
Places of Worship
Asbury Memorial United Methodist Church (1.3 miles)
Cathedral of St John the Baptist (2.3 miles)
Johnson Square (2.5 miles)
Physicians
Georgia Eye Institute (1.9 miles)
The Center for Digestive & Liver Health and The Endoscopy Center (2 miles)
Nephrology Hypertension Medical Associates (2 miles)
Atlantic Radiology Associates (2 miles)
Savannah Center For Respiratory and Criticl Cre Mdcne (2 miles)
Pediatric Associates of Savannah (2.1 miles)
Curtis and Elizabeth Anderson Cancer Institute at MUMC (2.1 miles)
Transportation
Savannah Hilton Head International Airport (SAV) (2.4 miles)
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Board and Care Home
Savannah International (10 miles away)
Safe, clean facility with attentive staff and comprehensive care options.
Weight Training for Seniors: Building Strength and Vitality
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
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