11 Palm Avenue, Savannah, GA 31404
For more information about senior living options: (844) 490-3973
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They were impressed with everyone who worked with her. The physical therapists were well trained and their advice was top rate. They highly recommend the company for healthcare-related services. They really care about their patients.
The company is described as horrible, with almost a week of no visits and constant phone tag. The reviewer says the last days of their mother's life were turned into literal torture by the service. After the first surgery, the patient was discharged without any follow-up or contact. Six weeks later, for the second surgery, they were told someone would come the next day, but no one was home, and the pattern repeated with rude and rescheduled visits. The service did not call the night before to confirm times, and after multiple messages, no one showed up or responded. They warn to watch insurance closely and report fraud for charging for services not rendered, stating that a single phone call is not a service.There are moments of genuine care and professionalism braided with experiences that leave families frustrated, exhausted, and wary. The stories shared paint a picture of a home health provider whose clinical staff sometimes delivers solid, capable care, especially in the realm of therapy, while its administrative side struggles with communication, scheduling, and accountability. The disparate experiences suggest a walk between competent, compassionate treatment on the one hand and frustrating, inconsistent service on the other.
One narrator describes a prolonged period with almost no home visits, a situation that felt like a waste of time and an enormous strain on planning and daily life. They say, "They are horrible! Almost a week and no visit. They just play phone tag." The sense of being caught in a loop of unanswered calls and missed connections is palpable, as they feel the need to pursue higher-ranked companies to get any traction or accountability. The frustration is not merely about inconvenience; it reflects a lack of reliable communication during a time when dependable care is critical.
In the most heartbreaking portion of the accounts, a family recounts the deliberate chilling impact of the care - or lack of it - on a loved one in her final days. The reviewer writes, "Made sure the last days of my mother's life were literal torture. Avoid like the plague." That stark claim speaks to a deep sense of betrayal and fear, suggesting that the care environment or its management did not provide the comfort and dignity expected during someone's final chapters. It's a sobering counterpoint to any positive assertions about the company, underscoring how quickly administrative failings can overshadow clinical effort in a caregiver's memory.
There is also a detailed sequence of missteps around surgeries and follow-up. The first operation allegedly ended with discharge and no follow-up contact at all. Six weeks later, a second surgery was planned, and the team called to say someone would come the next day - yet the person wasn't even home, and the outreach did not end there. A week later, the same pattern repeated: another call to schedule, only to face delays, unreturned messages, and no-show appointments. The patient had many commitments and tried to rearrange the schedule, but the company promised to call the night before visits and then did not - another night passes with no update, leaving the family feeling unheard and dismissed despite leaving multiple messages. The overall impression is of a system where administrative processes fail to translate even basic care into reliable, timely visits.
Another reviewer raises concerns about billing and insurance practices, urging vigilance and even suggesting reporting fraud. The warning is blunt: "Watch your insurance with this one and report fraud for anytime they charge you or your insurance without rendering a service. A single phone call is not service." Here, the anxiety shifts from scheduling and communication to the integrity of billing practices, highlighting a fear that administrative gaps could translate into financial discrepancies or improper charges. It's a stern reminder that administrative reliability is not a luxury but a core component of trustworthy care.
Yet amid the negative experiences, there is a contrasting portrait of professional capability and genuine care. A different account centers on a wife who had a total knee replacement and required both physical therapy and nursing services. In this narrative, five different team members were involved, and the reviewer notes being impressed with everyone who worked with her. The physical therapists, in particular, are described as well trained, with advice that was "top rate." The reviewer explicitly states a strong recommendation for the company's healthcare-related services, underscoring that high-quality clinical work did occur and was appreciated when it happened.
Toward the end, a succinct, uplifting line appears: "They really care about their patients!" This sentiment acknowledges that, when the professionals do engage effectively, they bring genuine concern and compassion to the patient's experience. It suggests that the provider has the capacity to deliver excellent care and interpersonal warmth, even if the overall experience, as described by other accounts, is hobbled by administrative lapses and inconsistent follow-up.
Taken together, the stories sketch a complex landscape: skilled clinicians who can deliver effective therapy and capable nursing when they are present, paired with administrative gaps that erode trust, disrupt schedules, and strain families during already difficult times. The strongest threads of concern center on unreliable visits, poor follow-up, and a pattern of communication failures, especially when patients are counting on timely and coordinated care. At the same time, the positive experiences remind readers that the same organization can excel in the hands of dedicated clinicians who show up, listen, and guide patients with competence. The overarching takeaway is a call for more dependable scheduling, clearer communication, and consistent accountability - so that the compassionate, skilled care that is possible doesn't get overshadowed by avoidable administrative friction.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Savannah International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wessie's In-Home Care in Savannah, GA, offers a warm and inviting assisted living environment designed to cater to the needs of its residents. Nestled in a serene location, the community is fully furnished and features a cozy dining room where residents can enjoy nutritious meals tailored to special dietary restrictions. The beautifully landscaped garden and outdoor spaces provide a tranquil retreat for relaxation and socialization.
Residents benefit from comprehensive care services that include assistance with daily activities such as bathing, dressing, and mobility. Wessie's prioritizes health and wellness by coordinating closely with healthcare providers, managing medications, and preparing meals that accommodate diabetes diets and other special dietary needs.
In addition to personalized care, Wessie's fosters an engaging atmosphere with scheduled daily activities that promote social interaction and mental stimulation. Housekeeping services ensure a clean and comfortable living space, while move-in coordination eases the transition for new residents.
Convenient amenities further enhance the living experience at Wessie’s. Residents have access to high-speed Wi-Fi complementary to modern connectivity needs, along with essential communication facilities like telephone services.
The community's prime location offers easy access to local resources. With five cafes nearby for leisurely outings, numerous parks for outdoor enjoyment, and ample medical support through nearby pharmacies and hospitals, residents find everything they need within reach. Additionally, transportation arrangements are available for medical appointments or other outings.
At Wessie's In-Home Care, residents are not just provided with care; they are embraced by a supportive community focused on promoting their dignity and enhancing their quality of life.
This part of Savannah, Georgia, offers a convenient and diverse array of amenities for seniors looking to relocate to the area. With a variety of restaurants within close proximity, including Krystal, Chick-Fil-A, and Green Truck Pub, residents can enjoy a range of dining options. The presence of several hospitals such as Dva Renal Healthcare and Memorial Health University Medical Center ensures access to quality healthcare services. Nearby parks like Daffin Park provide opportunities for outdoor recreation and relaxation. Additionally, pharmacies like CVS and Walgreens are conveniently located for medical needs. Places of worship such as Asbury Memorial United Methodist Church cater to spiritual well-being. For transportation needs, Savannah Hilton Head International Airport is easily accessible. Overall, this neighborhood offers a blend of convenience, healthcare facilities, recreational options, and transportation accessibility for seniors seeking a comfortable living environment in Savannah.
Wessie's In-Home Care is located at 11 Palm Avenue, Savannah, GA 31404 in Chatham County, Georgia
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