Nyla's Personal Care Home

17 Sagewood Drive, Rome, GA 30165

For more information about senior living options: (844) 490-3973

3.4 from 5 reviews
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Assisted Living

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Memory Care

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    Overall Review of Nyla's Personal Care Home

    Pros

    • pro It is a beautiful place.
    • pro The staff were very professional, prompt, and caring.
    • pro Explanations were clear, and the staff were personable.

    Cons

    • pro The Memory Care Facility was lacking in activities.
    • pro The Memory Care Facility was poorly operated.
    • pro The facility lacked compassion and care.
    • pro The staff did not seem to take concerns seriously.
    • pro The reviewer would not recommend this place at all.
    • pro The Department of Community Health complaint process seemed severely lacking.
    • pro The food was greasy, fried, and not nutritional.
    • pro Many residents were moving out.

    Review

    In one family's experience, a serious health setback for a loved one became a study in contrasts. The grandfather, who has Alzheimer's, suffered a hip fracture and was moved to a facility for rehab. The initial impression of the rehabilitation team was notably positive: the staff were described as very professional, prompt in their responses, and clear in their explanations. The care was characterized as compassionate and personal, with a demeanor that suggested genuine concern for the patient's recovery. For that phase of his stay, the family felt reassured by the tone and competence they encountered, and they perceived a level of attentiveness that gave them confidence in the path toward healing and regained mobility.

    But as the journey continued into the Memory Care Facility component of the same overall operation, another story emerged - one that cast a long shadow over the overall experience. The family's observations of the memory care setting were markedly different from those of the rehab phase. They described the memory care unit as lacking in meaningful activities and engagement for residents, implying that the daily life there did not offer the stimulation and structure that many families expect for individuals dealing with memory loss. The sense of care then felt diminished, with repeated notes of poor operation and insufficient compassion. The reviewers conveyed a feeling that staff did not consistently demonstrate the empathy or proactive attention that the situation clearly demands.

    This divergence did not stop at day-to-day routines. The reviewers articulated a frustration that ran deeper, noting that concerns brought to the facility were not taken seriously. They described a pattern in which issues raised by family members or loved ones did not elicit the level of response or accountability one would hope to see in a setting tasked with caring for vulnerable individuals with complex needs. The emotional weight of this dissatisfaction is palpable in their account, conveying a sense of helplessness and disappointment that the care team did not appear to acknowledge or address the family's legitimate worries.

    Compounding these concerns was a critique of oversight and complaint processes. The reviewers mentioned the Department of Community Health complaint mechanism as being severely lacking, suggesting that it did not provide the recourse or reassurance they needed when their concerns were not resolved at the facility level. This sentiment adds a layer of systemic frustration to an already difficult experience, signaling to readers that accountability and external review did not seem to yield the improvements that the family expected or required.

    In addition to the candid evaluation of staff responsiveness and governance, the quality of day-to-day life for residents in the memory care setting was called into question. The food was described as not meeting expectations for nutrition or quality, with specific notes about greasy and fried preparations that left the reviewers unsatisfied with what their loved ones were eating. They recounted that despite requests for improvements, progress remained elusive, and the impact of these choices on residents' well-being was a growing concern. The sense that many residents were choosing to move out underscored the seriousness of the charge: that the environment was no longer serving the needs or preferences of the people living there.

    Taken together, the experiences present a complex picture: the rehab phase of the grandfather's care was marked by professionalism and warmth, while the memory care phase raised significant doubts about the consistency of care, engagement, and accountability. The family's narrative underscores how quickly a care setting can shift from a place of reassurance to one that inspires caution and alarm, depending on which wing of the facility one observes and which aspect of care is under scrutiny. It also highlights the importance of seeking information from multiple angles and sources, recognizing that the quality of care can vary within the same organization.

    The overarching message to readers, then, is one of careful discernment. Even in facilities that show promise in one arena, there may be serious shortcomings in another, particularly in memory care where patient needs are often more intensive and nuanced. Thorough research is essential, including conversations with staff, independent observations, and feedback from current residents and their families. The beware-and-verify approach becomes crucial, especially when oversight processes appear insufficient in addressing persistent concerns. The family's experience serves as a reminder that excellence in rehab does not automatically translate into excellence across all levels of care, and that vigilance remains a necessary companion to hope when navigating complex elder care options.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Nyla's Personal Care Home, nestled in the charming city of Rome, GA, offers a warm and welcoming environment for seniors seeking assistance with daily living while maintaining their independence. Our community is designed to provide comprehensive care services tailored to the individual needs of each resident. With 24-hour supervision and specialized support, including assistance with bathing, dressing, and transfers, we ensure that our residents feel safe and supported at all times.

    The home features a range of amenities to enhance the living experience, including fully furnished accommodations with kitchenettes, a cozy dining room serving restaurant-style meals, and beautiful outdoor spaces for relaxation. Residents can enjoy various activities that promote mental wellness and social engagement through scheduled events and resident-run programs. Additionally, we cater to special dietary restrictions to accommodate individual preferences and health needs.

    Nyla's Personal Care Home boasts convenient access to nearby facilities and services. With parks for leisurely strolls, pharmacies for medication needs, numerous physicians available in the vicinity, an array of restaurants for dining out options, places of worship for spiritual engagement, and hospitals in close proximity for medical emergencies—everything residents might require is just a short distance away.

    Our commitment to providing quality care extends beyond fundamental services; we also offer housekeeping support and Wi-Fi/high-speed internet access throughout the community. At Nyla’s Personal Care Home, we focus on fostering a sense of belonging while ensuring that every resident receives personalized attention in a nurturing atmosphere. Come experience comfort and care where you or your loved one can thrive!

    Nearby Places of Interest

    Hospitals

    • Chelsea Community Hospital (0.8 miles)
    • Redmond Regional Cardiac Cath Lab (2.6 miles)
    • Kindred Hospital Rome (3.9 miles)
    • Specialty Hospital (3.9 miles)
    • Floyd Medical Center Rehabilitation Services (4 miles)
    • Harbin Clinic Orthopaedic Imaging (4.1 miles)

    Restaurants

    • Lord Of The Wings Sports Grill (1.1 miles)
    • Jasmine Thai Cuisine (1.2 miles)
    • Jack's (1.6 miles)
    • Los Portales (1.6 miles)
    • Zaxby's (1.6 miles)
    • McDonald's (1.7 miles)
    • Subway (2 miles)

    Transportation

    • Budget Rent A Car (1.5 miles)
    • U-Haul (2.6 miles)

    Pharmacies

    • Winslette Pharmacy (1.5 miles)
    • Dermatran Health Solutions (1.6 miles)
    • CVS Pharmacy (2.6 miles)
    • CVS Pharmacy (3.2 miles)
    • First Care Pharmacy (3.8 miles)
    • CVS Pharmacy (3.8 miles)
    • Walgreens (3.9 miles)

    Physicians

    • Redmond Family Care Center at West Rome (1.6 miles)
    • Emmett Price Cordle (1.7 miles)
    • Harbin Clini Eye Cent (2.5 miles)
    • Harbin Clinic Dermatology Rome (2.5 miles)
    • Harbin Clinic Epidural Lab (2.5 miles)
    • Ear Nose Throat & Allergy of Northwest Georgia (2.5 miles)
    • Raymond Howard (2.5 miles)

    Places of Worship

    • Floyd County Baptist Association (2.1 miles)
    • Providence Baptist Church (2.1 miles)
    • West Rome Baptist Church (2.5 miles)
    • The Warehouse: West Rome Baptist Church (2.5 miles)
    • The Well - West Rome Baptist Church (2.5 miles)
    • Pleasant Grove Baptist Church (2.7 miles)
    • St James Ame Zion Church (3.7 miles)

    Theaters

    • The Movies (3.6 miles)

    Cafes

    • Lumina Coffee (3.9 miles)
    • Starbucks (4.4 miles)

    Parks

    • Ridge Ferry Park (4.1 miles)
    • Upper Avenue A Historic District (4.1 miles)

    Frequently Asked Questions

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    Nearby Communities

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