Information last verified:
233 Longmeadow Drive, Rome, GA 30165
For more information about senior living options: (844) 490-3973
Highland Rivers is described as totally different from two years ago, and they have been treated great. The staff are super helpful, very kind and patient, and have treated them very well on their journey to stabilizing their mind; they would recommend it. They have grown tremendously thanks to Highland Rivers staff and service. The staff were very friendly and helpful, directing them to the correct department and escorting them there. They can get in and out without a fuss, with courteous and knowledgeable staff; great service to those in need. The patient loves their therapist and finds her awesome. Going there helped them deal with their health; most staff are trying their hardest to help. They note the place serves tasty food and offers good movies and great books.
Counselors hate the medical staff. Poor care, poorly run office. This place is terrible, dishonest and treats patients like numbers with no respect because they're either burnt out or not meant for the job. It's a revolving door, a corrupt money-making machine at the expense of quality mental health care. The staff are very rude, especially front office; very unprofessional. They do not treat patients like actual people but rather a problem. Was spoken down to by staff, who rolled their eyes and spoke in a condescending voice, causing anxiety. Incompetent bunch of idiots for the so called staff. This facility is trash and ableist; it ought to be shut down.Highland Rivers is best suited for adults in and around Rome, Georgia, who are pursuing long‑term mental health treatment and are willing to navigate a multi‑faceted system that blends counseling, medication management, case management, and peer support. The strongest value comes from clients who can build trust with at least a portion of the clinical team and who prize a program structure that emphasizes ongoing therapy and structured support. This setting can work when the therapeutic relationship is solid and the individual can tolerate some administrative rough edges, but it is not a guaranteed recipe for seamless care.
Those who should consider alternatives are primarily families seeking consistently prompt med management and uniformly respectful service at every touchpoint. If the priority is rapid prescription refills, guaranteed nurse access, and a front desk that never disappoints, Highland Rivers often falls short. Other viable paths include hospital outpatient services, independent private clinicians, or other community mental health centers with a reputation for steadier staffing and smoother medication coordination.
The strongest positives tend to cluster around the quality of therapy and the value of peer and case-management components. Several clinicians are described as patient, supportive, and genuinely helpful, and the peer-support layer provides structure that helps some clients stabilize and feel understood. When these relationships click, meaningful progress is possible and the sense of being heard can outweigh some operational frustrations. Yet the benefits are unevenly distributed and heavily contingent on individual staff performance.
Counterbalancing the positives are persistent and recurring drawbacks that undermine overall outcomes. Medications frequently encounter delays or gaps, nurses can be hard to reach, and communications about refills or appointments often fail the moment a crisis or urgent need arises. Front-office interactions are repeatedly cited as rude or unhelpful, and some reviews describe a disconnect between patients and the broader care team, sometimes including misdirection about location or services. Taken together, these patterns produce a climate where trust and continuity are fragile, even for motivated clients who want to stay engaged.
For families planning a visit or enrollment, a practical, results-oriented approach matters. Confirm the exact process for medication refills and identify a primary nurse or prescribing clinician you can contact directly. Insist on clear, written summaries of appointment times, locations, and transportation options, and verify the correct facility when lines of communication are inconsistent. Request a dedicated case manager who can coordinate across therapy and psychiatry, and establish a straightforward escalation path to a supervisor if problems persist. A trial period with explicit milestones helps determine whether the environment can support sustained improvement.
Ultimately, Highland Rivers can deliver genuine help for the right person, a person who can tolerate some administrative friction in exchange for meaningful therapeutic work and peer support. For those whose primary need is dependable med management, consistently courteous staff, and reliable access to care, alternatives are likely to offer more predictable outcomes. The decision should hinge on the patient’s ability to advocate for themselves, the strength of the therapeutic alliance they can build, and the degree to which the family is prepared to navigate, and, when needed, push back against, service gaps.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Rivers in Rome, GA is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. Our dining room provides delicious meals prepared by our professional staff, and the community is fully furnished to ensure comfort and convenience.
Residents can enjoy the beautiful outdoor spaces and gardens while staying connected with Wi-Fi/high-speed internet. Our dedicated housekeeping services take care of all cleaning needs, allowing residents to focus on enjoying their time at Highland Rivers.
Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available to ensure residents' safety and well-being. We also coordinate with health care providers for any specialized care needs and offer medication management services. Special dietary restrictions are accommodated for residents who require it.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to essential healthcare services. In addition to this, there are nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for residents to explore and enjoy.
At Highland Rivers in Rome, GA, we believe in creating a vibrant community where residents can engage in scheduled daily activities that suit their interests. Our goal is to provide a nurturing environment where residents can thrive physically, emotionally, and socially while receiving exceptional care from our dedicated team.
Highland Rivers is located at 233 Longmeadow Drive, Rome, GA 30165 in Floyd County, Georgia
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Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
