Valley Hill Senior Apartments

Pros

• Rashuan, the new maintenance guy, is amazing and consistently handles what needs to be done, which residents love.
• The complex features well-maintained grounds and prompt maintenance service.
• Valley Hills seems like a nice place for seniors to live.
• It is a quiet senior community where residents are friendly and the surroundings are beautiful.
• The one-level apartment designs are ideal for seniors with disabilities.
• The apartments are lovely and clean.
• The community is well kept with updated apartments and helpful management.
• The grounds are impeccable.

Cons

• There was an ongoing electrical issue with the ceiling fan that management never repaired for years.
• The ceiling fan light flickered on and off by itself, raising concerns about a potential fire.
• The unit was flooded and the flooring began tearing up, creating a safety hazard.
• Maintenance requests were not promptly addressed or completed.
• There was a serious roach infestation last year.
• Maintenance staffing was unstable, with personnel quitting or being fired and replacements delayed.
• Rent increases occurred without noticeable improvements to the property.
• The on-site manager was rude, nasty, and unprofessional, consistently talking down to residents.
• Security deposits were kept by management and the district manager never returned calls.

Review

Valley Hill Senior Living presents itself as a calm, well-kept community with a clear sense of peace and convenience, and for many residents it has lived up to that promise in important ways. Several people sing praise for the grounds, the quiet atmosphere, and the way some maintenance issues are handled quickly. One resident highlights a maintenance technician named Rashuan as amazing, consistently doing what needs to be done, and another notes that the outside areas are well maintained and the grounds are impeccably kept. There are also stories of positive day-to-day experiences: a one-level, ground-floor layout that is especially friendly for residents with disabilities, and a neighborly, kind resident community where most people are helpful and the overall vibe is calm and pleasant.

At the same time, the complex is not without serious, recurring problems that weigh on residents and their families. A number of reviews describe persistent electrical and safety concerns in individual units, particularly a mother's ceiling fan and related lighting issues that flicker or fail to be repaired despite repeated calls. The fear of a potential fire looms when electrical reliability is inconsistent, and there are mentions of flooding and flooring damage that have not been adequately resolved. One reviewer recalls a years-long problem with a ceiling light, another warns that if a fire were to occur there would likely be a lawsuit. These safety and maintenance gaps are paired with pest issues, including a long-standing roach infestation described as "unacceptable" by multiple residents, including a reviewer who notes a serious problem last year and reports taking measures to finally address it.

Management practices contribute to a split perception of Valley Hill. Some residents describe prompt, responsive service from the in-house team, with maintenance requests being promptly addressed and on-site staff like Ms. Dorothy (the property manager) and a maintenance crew cited for their attentiveness. There are even stories of quick improvements, such as a dryer issue that was resolved quickly after a new unit was ordered and installed. Yet other residents describe a very different experience: rude or unprofessional interactions with the manager, a pattern of not returning phone calls or answering inquiries about availability, and a sense that rent goes up without clear, visible improvements to the property. There are complaints about security deposits being held by Dominion Management and a District Manager who does not return calls, adding to a perception of disconnect between residents and upper management.

A notable source of frustration for several reviewers is the perceived lack of community and social programming. While the setting is described as quiet and peaceful, some residents feel there is little to no social activity or coordinated events for seniors. There is a recurring wish for more events and indoor club activities, with one comment explicitly asking for indoor gatherings to be possible in the clubhouse, as residents are paying for these amenities but don't see them utilized. The absence of organized events contrasts with the positive notes about the proximity to libraries, shopping, senior centers, medical facilities, parks, and churches, which many residents feel makes Valley Hill a convenient place to live despite the downsides.

The willingness to move into Valley Hill remains strong for some hopeful applicants, even as others experience confusion or delays. Several reviewers mention long waiting lists and express a desire to move in as soon as a unit becomes available, sometimes admitting to trying multiple times to inquire about leasing and applications without reliable responses from the office. A few comments underscore the difficulty of getting information: "I do not have contact info, please send," and "I have attempted several times to reach out to inquire about leasing and application process." Yet the appeal of the location and the potential for a comfortable home that suits seniors with easier access to services keeps many on the fence with mixed expectations.

In sum, Valley Hill Senior Living is a mixed bag of experience. For some residents, it is a well-kept, peaceful, and convenient place to live, where grounds look nice, the environment feels secure, and responsive maintenance can be found when things go right. For others, ongoing safety concerns, pest problems, delayed repairs, and a management culture that feels unresponsive or dismissive have created significant distress and doubt about staying long-term. The community's future depends on addressing the pest and mildew issues, improving maintenance reliability and timely repairs - especially for urgent safety concerns - and fostering clearer, more proactive communication between residents and management. If improvements align with the positive experiences some residents already enjoy, Valley Hill could fully realize the strong potential many residents already see in this senior living community.

This part of Riverdale, Georgia is a convenient and accessible area for senior living. With several physicians and pharmacies located within a short distance, healthcare services are easily accessible. The nearby restaurants offer a variety of dining options, including fast food and healthier choices. The close proximity to hospitals and places of worship provides peace of mind for seniors. Additionally, the parks, theaters, and cafes in the area offer opportunities for recreation and socialization. The transportation options make it easy to get around the area and beyond. Overall, this part of Riverdale offers a well-rounded community with amenities that cater to the needs and interests of seniors.

Physicians

• Atlanta Heart Associates (0.3 miles)
• Pulmonary & Sleep Medicine Associates (0.6 miles)
• Southern Heart Specialists (0.7 miles)
• Atlanta Ropheka Medical (0.8 miles)
• Kevin Stewart Freeman (1 miles)
• Southern Crescent Behavioral Medicine (1.1 miles)
• Southside Internal Medicine PC (1.2 miles)

Pharmacies

• Heart Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.7 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• Club Sugar Bush (3.2 miles)
• McDonald's (3.6 miles)
• Slutty Vegan (4.3 miles)
• Chick-Fil-A (4.6 miles)
• Chick-Fil-A (4.7 miles)
• McDonald's (4.8 miles)

Hospitals

• Labor & Delivery (1 miles)
• Southern Regional Health System (1.1 miles)

Places of Worship

• New Macedonia Baptist Church (1.9 miles)

Parks

• Forest Park Recreation & Parks (4.2 miles)
• Creel Park (4.6 miles)

Theaters

• AMC Southlake 24 (4.4 miles)

Transportation

• Korean Air (4.4 miles)
• Runway 9R/27L (4.6 miles)
• Runway 9L/27R (4.7 miles)
• Concourse F (5 miles)
• TSA PreCheck (5 miles)
• Delta Sky Club (5 miles)
• Plane Train Concourse F (5 miles)

Cafes

• Eat More Korean (4.5 miles)
• Starbucks (5.6 miles)