133 Valley Hill Road, Riverdale, GA 30274
For more information about senior living options: (844) 490-3973
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Rashuan, the maintenance person, is amazing. The complex has well-maintained grounds and prompt maintenance service. Valley Hills is described as a peaceful place for seniors to live. The one-level apartment homes are ideal for seniors with disabilities. The surroundings are convenient, being close to the library, shopping, senior center, medical facilities, park, and churches. The site is beautiful and the grounds are impeccable. The apartments are updated and considered very nice. Management is friendly and helpful; residents love living there. There is a waiting list for units, indicating strong demand.
The electrical issue with the ceiling fan has gone unrepaired for years despite repeated requests to management. The ceiling light flickers on and off by itself, posing a fire hazard. There is a roach infestation that management has failed to address. The on-site manager is rude, unprofessional, and talks down to residents. The district manager never returns phone calls or messages. Rent is repeatedly increased without noticeable improvements to the property. A storage space previously included in rent was removed without any discount. There are no resident social events or a sense of community. Mildew remains in some apartments despite claims of updates. Prospective tenants report that staff never answers calls or provides information about availability.Valley Hill Senior Apartments presents itself as a quiet, well-kept place for people who value a peaceful, age-appropriate living environment. Across multiple reviews, residents repeatedly highlight the grounds as clean and well maintained, with one reviewer calling the exterior "very nice and clean," and another praising the overall neat appearance of the property. In particular, the landscape and maintenance of the outdoor spaces receive frequent favorable mentions, and several people note that the community feels safe and calm. The sense of senior-living serenity is a common thread, with some residents contrasting this tranquility against the busier or more hectic living situations they've known elsewhere.
A key strength that comes up repeatedly is responsive maintenance in practice, especially when the team is small or when a dedicated staff member is on site. For some residents, a maintenance issue is resolved promptly by a reliable staffer - one person recounts a positive experience where the property manager assigned a technician to fix a problem the same day, and another confirms ongoing prompt service on maintenance requests. In some cases, the local maintenance person has made a strong impression, described as amazing and consistently getting things done, which helps keep the community functioning smoothly day to day. The stories about maintenance support are not monolithic, but for those who encounter it in this way, it creates a sense that reliable help is available when needed.
However, the maintenance narrative is not uniformly favorable. Several reviews describe longstanding and serious problems that have lingered for years, creating real concerns about safety and habitability. Electrical issues in particular have been a recurring worry, with at least one resident noting a ceiling fan problem that has persisted since moving in, and the light intermittently flickering and behaving erratically - an electrical hazard they worry could catch fire if not addressed. Water-related problems are another major theme: a resident reports flooding and flooring that has become damaged or torn, while another mentions persistent roaches and a prior serious roach infestation that required substantial effort to control. Mildew and related moisture problems surface in a few accounts as well, with at least one commenter requesting that mildew be addressed, noting it is visible in some apartments. These issues collectively paint a picture of a property that has significant maintenance needs in certain units, even as it remains well-kept on the exterior and in common areas.
Communication with management is another area where experiences diverge sharply. Several reviews describe frustration with responsiveness: phone calls or messages left with management often go unanswered, and some residents report difficulty obtaining current availability information or getting a return call. One reviewer specifically mentions that the district manager never returns calls after multiple attempts. In contrast, other comments celebrate positive interactions with certain staff members, mentioning helpful and courteous behavior from managers and maintenance team members (for example, a resident who noted a property manager named Dorothy was quick to respond and keep them informed about replacements and repairs). The contrast between these experiences highlights a core challenge: the quality of management and communication appears to vary depending on who is handling it and when, which understandably leads to mixed feelings about the overall management quality.
Another important dimension in these reviews is the social life and sense of community, or, in some cases, the absence of it. A number of residents express a desire for more social programming and events within the clubhouse, noting that there are not enough activities for seniors to enjoy together. The lack of organized events stands out when paired with the quiet, respectful atmosphere most people seem to value; some residents see the potential for a vibrant senior community, while others feel the absence of communal engagement makes the place feel more like a quiet apartment complex than a thriving social hub. A few comments also emphasize the convenience of the location - close to the library, shopping, senior centers, medical facilities, parks, and churches - which helps compensate for the quietness with practical accessibility and options for daily life. Still, the longing for more community-building opportunities remains a recurring theme.
Unit quality and the overall living experience present a similar mix of praise and concern. The one-level floor plans are repeatedly cited as an advantage for seniors and residents with disabilities, since ground-level living eases mobility and navigation within apartments. Several reviews mention updated interiors and clean, well-kept interiors as strong points. Yet other notes call attention to ongoing interior maintenance challenges, including roaches, mildew, and other moisture-related issues in some homes, as well as concerns about carpet and flooring integrity in places where water damage or wear has occurred. One reviewer reflects that while the grounds look immaculate and the living spaces can be comfortable, the interior realities in some units do not match the exterior polish. These mixed messages underscore a broader reality: for some residents, Valley Hill provides a solid, accessible home, while for others it falls short of a consistently high standard inside every unit.
Financial aspects and occupancy dynamics also color the overall sentiment. Some residents express frustration with recurring rent increases without visible improvements in the property, and a sense that money is being collected without transparent, corresponding value in enhancements. The administrative side of finances - such as security deposits and changes in included amenities or services - appears to be a point of contention for at least a few reviewers. There are also practical notes about how to engage with the community: some people want more information or direct contact details to facilitate leasing, while others report difficulties with getting through to the office when they want to apply or inquire about availability. Even with these concerns, the prospect of moving into Valley Hill remains appealing to some, as evidenced by ongoing interest from prospective residents on waiting lists and a stated desire to move into this senior living environment.
Taken together, the reviews paint a portrait of Valley Hill Senior Apartments as a place of real strengths and persistent challenges. Residents repeatedly commend the community's peaceful setting, well-kept exterior, convenient location, and the potential for excellent maintenance support when the right team members are in place. At the same time, serious maintenance concerns - especially around electrical issues, moisture, mold/mildew, and roach infestations - along with inconsistent management responsiveness and questions about rent increases without clear improvements, temper the overall experience. For many, the appeal of a quiet, senior-friendly living environment remains strong, but there is a clear call for more reliable, proactive management, better interior maintenance, and more opportunities for social engagement to fully realize the potential of this community.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crown Regency Home in Riverdale, GA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of seniors. The community provides a comfortable and fully furnished living environment with a dining room, garden, and outdoor space for residents to enjoy. Housekeeping services are provided to ensure that the community is always clean and well-maintained.
Residents at Crown Regency Home receive personalized care and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management services are available to help residents stay on top of their medication schedules.
The dining experience at Crown Regency Home is exceptional, with special dietary restrictions being accommodated. Meal preparation and service are provided to ensure that residents enjoy nutritious and delicious meals. Transportation arrangements for medical appointments are available, ensuring that residents can easily access the healthcare they need.
Residents at Crown Regency Home can also partake in scheduled daily activities, promoting socialization and engagement within the community. The location of the community offers convenient access to various amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Crown Regency Home in Riverdale, GA is committed to providing high-quality care and a vibrant senior living experience for its residents. With its comprehensive amenities and care services, it offers a nurturing environment where seniors can thrive while receiving personalized assistance as needed.
Crown Regency Home is located at 133 Valley Hill Road, Riverdale, GA 30274 in Clayton County, Georgia
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