1616 B Quacco Road, Pooler, GA 31322
For more information about senior living options: (844) 490-3973
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Legacy at Savannah Quarter's is described as a beautiful, clean, and well-maintained facility with a bright, open, and airy atmosphere. The staff are friendly, welcoming, and there to help residents and families. The community offers plenty of activities and social events, including outings and trips. The dining is wonderful, with good food and a positive dining experience. Sierra and Sherri are praised for making tours a great experience and ensuring visitors feel welcomed. Residents are treated with exceptional care and receive high-quality services. The memory care option is available on campus, with specialized care in its own building. Administrators are described as going above and beyond to provide the best care and maintain communication with families.
The facility is chaotic with overwhelmed management and a reactive rather than proactive approach. Residents report boredom and very slow repairs, including delayed air conditioning on hot days. Flooding occurs in the building and in resident rooms during heavy rain, with little staff to address it. There is a lack of teamwork and insufficient help for residents; caregivers may not arrive promptly. Training is inadequate, leading to unsafe practices and predictable errors. Medication management fails with wrong dosages and reliance on incorrect medication lists. Leadership is perceived as uncaring and financially focused, with insufficient staffing and poor accountability. Families are not adequately informed or promptly contacted during emergencies. Memory care is under-resourced (no memory care coordinator or nurse) and activities are minimal. Some reviews claim elder neglect and that the facility does not deliver on promised amenities or care.Legacy at Savannah Quarters elicits a stark split in how families experience the facility. On one hand, several residents and their loved ones sing praises about cleanliness, attractive amenities, social opportunities, and genuine warmth from staff who seem devoted to making life enjoyable and meaningful. On the other hand, a large number of reviews paint a troubling picture: chronic mismanagement, understaffing, and serious gaps in basic care that some families describe as neglect. Taken together, the accounts reveal a community where moments of genuine care and beautiful surroundings exist alongside persistent operational and safety concerns that leave families unsettled and worried.
Many of the most persistent complaints focus on the behavior and capacity of leadership and organizational planning. Reviewers describe a management team that appears overwhelmed and frequently reactive rather than proactive. They allege a lack of clear accountability, with staff turnover and unclear lines of responsibility contributing to a sense that issues - ranging from maintenance requests to medical needs - don't get resolved promptly. Several former employees and family members specifically call out the executive leadership, including a named executive director, for not hiring enough staff, failing to communicate effectively, and prioritizing administrative tasks over the day-to-day well-being of residents. The sentiment is that this is a facility where good intentions exist, but the execution often falls short, particularly for residents who rely on consistent, attentive assistance.
Care quality and safety concerns recur in the narratives. Families recount a series of troubling incidents: delayed responses to urgent care needs, missed medications or incorrect dosages, and a failure to contact family promptly when a resident experiences issues. One account describes a situation where a resident with seizures, liver failure, and heart issues went two days without medication or food after being placed under a care team that supposedly followed a plan. Another account details a head injury that should have been evaluated by medical staff, but allegedly wasn't checked promptly, ultimately prompting a family member to intervene. Accusations of not adhering to care plans, lack of proper medical oversight, and reliance on a camera feed to verify what should have been obvious day-to-day care have left some families feeling betrayed and fearful about the continuity of care their loved ones receive. The facility's memory care unit is a particular flashpoint for critics, who say there is little real activity or engagement beyond occasional bingo, insufficient staff presence, and a lack of a dedicated memory care coordinator or nurse. The sense is that when specialized attention is needed, the system does not reliably deliver it.
Another major thread concerns the physical environment and safety hazards within the building. Reviewers describe ongoing issues with its infrastructure: flooding in the building and apartments during heavy rain, water pooling in common areas, and air conditioning systems that are unreliable in hot weather. These conditions are not described as mere inconveniences but as potential safety risks that can lead to falls or health deterioration, especially for residents with complex medical needs. Housekeeping quality is also questioned by some, with remarks that cleaning and upkeep sometimes fail to meet expectations. In one particularly alarming account, the combination of environmental problems and insufficient staffing around the clock culminates in a situation where a resident's needs aren't met in a timely manner, raising concerns about emergency responsiveness and general resident safety.
Amid these concerns, several reviews offer a contrasting, more favorable view. Families describe Legacy as a beautiful, clean, and well-appointed campus with a wide range of activities and social events. They praise the staff's friendliness, the quality of meals, and the perceived dedication of caregivers who are attentive, compassionate, and welcoming. Some families recount deeply positive experiences with caregivers who formed meaningful relationships with their loved ones, noting that administrators and staff went "above and beyond" to facilitate transitions, coordinate outings, and create a sense of community. The presence of separate memory care and assisted living options on the same campus is also highlighted as a strength, with some reviewers appreciating the variety of activities, outings, and opportunities for social engagement offered to residents.
Tour experiences and first impressions also color the overall perception of Legacy. Positive comments frequently highlight a clean, inviting facility, helpful tour staff, and a reception of reassurance that the campus can provide the social and recreational opportunities many families seek. In some testimonials, caregivers and activity coordinators are singled out for their kindness and helpfulness, and families express confidence in the environment's potential for a loved one's happiness and quality of life. Still, even within these more favorable accounts, readers can sense an underlying caution: the same reviewers often acknowledge that their positive impressions could change if staffing and oversight issues described by others were resolved.
In sum, Legacy at Savannah Quarters presents itself as a facility with considerable appeal: a modern, aesthetically pleasing campus with abundant amenities, a robust calendar of activities, and compassionate staff who can deliver excellent experiences for some residents. Yet a substantial minority of reviews calls out deep systemic problems - understaffing, inconsistent management, slow maintenance responses, and critical gaps in medical oversight and safety protocols - that can erode trust and endanger residents relying on continuous care. The most striking takeaway is not simply that opinions vary, but that the differences hinge on organizational execution and day-to-day consistency: when leadership is proactive, staffing is adequate, and medical and safety protocols are rigorously followed, families report positive, even glowing, experiences. When those elements falter, concerns about neglect, miscommunication, and unsafe conditions become dominant, driving a markedly different impression.
For families considering Legacy at Savannah Quarters, the guidance that emerges from these reviews is to conduct thorough due diligence. Visit the facility, request detailed staffing plans and nurse-to-resident ratios, review how care plans are created and updated, and ask for documentation of how medication management is handled and how family communications are managed in urgent situations. Given the contrasting experiences reported, prospective residents and their loved ones should prioritize transparency about staffing stability, the availability of specialized memory care resources, and the facility's procedures for rapid response to medical and everyday needs. The campus has genuine strengths - cleanliness, amenities, and opportunities for social engagement - that can be a meaningful fit for some families, but the overarching message is clear: outcomes appear highly dependent on the day-to-day execution of care and the reliability of management and frontline staff.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Savannah International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Unisex Xtended Living in Pooler, GA is a board and care home that offers personalized and comprehensive care services for individuals in need of assistance with daily living activities. Our community is located in a peaceful residential area of Pooler, providing a safe and comfortable environment for our residents.
Our fully furnished community features a spacious dining room where nutritious meals are served to accommodate special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and tidy. Residents can enjoy outdoor space and a beautiful garden where they can relax and enjoy the fresh air.
At Unisex Xtended Living, we prioritize the well-being of our residents by offering assistance with bathing, dressing, transfers, and medication management. We also provide coordination with healthcare providers to ensure that our residents receive the necessary medical attention. For those with diabetes, we offer specialized diets to help manage their condition.
Transportation arrangements are available for medical appointments, ensuring that our residents can easily access healthcare services. Additionally, we offer transportation to nearby cafes, restaurants, pharmacies, and physicians' offices for added convenience.
To promote an active lifestyle and social engagement among residents, we organize scheduled daily activities tailored to meet their unique interests. From group exercises to arts and crafts sessions or game nights, there is always something exciting happening at Unisex Xtended Living.
If you or your loved one is seeking an assisted living community in Pooler, GA that provides exceptional care services in a comfortable setting with various nearby amenities, look no further than Unisex Xtended Living.
Unisex Xtended Living is located at 1616 B Quacco Road, Pooler, GA 31322 in Chatham County, Georgia
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