Information last verified:
118 West Tisbury Lane, Pooler, GA 31322
For more information about senior living options: (844) 490-3973
He gained 16 pounds in four months after returning home due to proper feeding. He no longer has anemia and pneumonia since coming home and receiving proper nutrition. Returning home with proper nutrition helped improve his overall health.
The reviewer calls the care “the worst.” The review states the reviewer's brother lost 38 pounds while under their care. The reviewer notes he became anemic and had recurring pneumonia. They don’t feed their clients enough food. They talk a good game and follow policy, but don’t feed their clients enough. The reviewer warns not to send a loved one there. If possible, the reviewer would give zero stars.Covenant Care West in Pooler, GA appears best suited for families that can provide close oversight and supplement care, especially around nutrition and daily health monitoring. The available feedback suggests that, when expectations line up with what the staff delivers, some residents and families do not experience acute problems. A single 5-star rating hints that there are moments or contexts in which the facility meets or exceeds basic needs, but the lack of detail means those positives are not reliably reproducible for every resident.
Those evaluating alternatives should consider Covenant Care West if a resident has documented weight loss, anemia, or a history of infections that could be worsened by inadequate nutrition. The strongest red flag from the reviews is a claim of significant weight decline that reversed only after the resident was cared for outside the facility with improved meals. For families facing the prospect of ongoing nutritional needs, or residents who require proactive, hands-on medical and dietary oversight, a setting with more robust in-house nutrition programs and closer monitoring becomes a priority rather than an option.
The main con, claims of insufficient food and undernutrition, overwhelms any potential positives. Weight loss of nearly four dozen pounds, subsequent anemia, and recurrent pneumonia described by family members point to risks that extend beyond meals. In a setting where meals are supposed to support recovery and stability, such outcomes raise questions about daily portions, meal timing, and the overall capacity to detect and respond to emerging deficiencies. The reversals seen after returning home underscore that the current model may not reliably prevent malnutrition or its cascading complications.
Pros cited in the reviews are sparse and do not clearly offset these major concerns. The reference to following policy suggests a predictable routine, but it is unclear whether that routine translates into tangible nutrition goals, timely weight checks, or access to dietitian input. Without concrete evidence of proactive nutrition management, consistent daily care, or urgent-response protocols for deteriorating health, the prospect of offsetting the stated drawbacks remains uncertain. In practical terms, routines without measurable nutrition outcomes do not suffice for residents with frailty, appetite, or infection risk.
Families should insist on concrete assurances before committing. Key due-diligence questions include: what is the daily meal plan, portion sizes, and how are meals adjusted for appetite or medical conditions? Is there regular weight and bloodwork monitoring, and who reviews the data? What is the staff-to-resident ratio during peak hours, and how quickly are dietary concerns escalated? Who manages nutritional interventions, dietitians, the medical director, or trained nursing staff, and how are changes implemented? Request to see recent menu cycles, nutrition policies, and a sample of weekly resident weight logs. If possible, arrange a trial period with clear metrics for nutritional stability, appetite, and infection risk before extending a long-term commitment.
In the end, Covenant Care West may serve well for families prioritizing routine, predictable care and who can actively supplement nutrition and medical oversight. For those whose loved one requires reliable, explicit nutrition support and aggressive health monitoring, particularly for weight maintenance and pulmonary risk, alternatives with demonstrated nutrition programs, higher staffing responsiveness, and transparent health outcomes should be pursued. The disappointed experiences captured in the reviews are not merely anecdotal warnings; they are indicators that, for certain residents, this community may fall short of critical care standards.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Savannah International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Covenant Care West in Pooler, GA is an assisted living community that offers a comfortable and homelike environment for seniors in need of board and care services. The community provides a range of amenities to enhance the residents' quality of life, including a dining room where delicious meals are served, fully furnished accommodations, a beautiful garden for outdoor relaxation, and housekeeping services to ensure a clean and tidy living space.
The staff at Covenant Care West is dedicated to making the transition into the community as smooth as possible by providing move-in coordination services. Residents can also enjoy access to outdoor spaces where they can take in some fresh air or socialize with their neighbors. Additionally, telephone and Wi-Fi/high-speed internet are available for residents to stay connected with loved ones.
Care services at Covenant Care West are tailored to meet each individual's needs. The compassionate team provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. For those requiring specialized diets, diabetes diet and special dietary restrictions are catered to during meal preparation and service.
Transportation arrangement for medical appointments is offered, ensuring that residents have easy access to healthcare facilities. In addition, Covenant Care West is conveniently located near cafes, pharmacies, physicians' offices, and restaurants, allowing residents easy access to various amenities in the surrounding area.
To promote an active lifestyle, scheduled daily activities are organized for residents' enjoyment. This encourages socialization among residents while keeping them engaged and mentally stimulated.
Overall, Covenant Care West in Pooler, GA offers a nurturing environment where seniors can receive personalized care assistance while enjoying various amenities and nearby conveniences.
Covenant Care West is located at 118 West Tisbury Lane, Pooler, GA 31322 in Chatham County, Georgia
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