Oaks at Pooler

Pros

• The staff at Oaks at Pooler is described as compassionate, loving, and caring, providing excellent care for residents.
• Many reviewers expressed gratitude for the positive experience their loved ones have had at Oaks at Pooler.
• The community offers a warm and welcoming environment, with numerous social activities that encourage friendships among residents.
• The cleanliness of the facility and its appealing layout received praise from several families.
• Caregivers are noted for personally knowing each resident and treating them with respect.
• Reviewers appreciated the exceptional quality of food and dining options available to residents.
• Good communication from staff members, including updates and photos of loved ones, has been a source of comfort for families.
• The presence of onsite healthcare professionals has been beneficial for residents' well-being.
• Overall satisfaction with the kind demeanor of the staff was frequently mentioned in reviews.
• The facility is considered reputable and has garnered positive recommendations from friends and family members.

Cons

• The Oaks at Pooler is understaffed, which has negatively affected the services and response times.
• The Memory Care section is described as dreary and not well-lit, making it feel less inviting.
• There were complaints about communication issues and the cleanliness of apartments.
• The layout of the facility requires using an elevator, which may be challenging for residents with mobility issues.
• Management was criticized while caregivers were praised, indicating a disconnect between staff levels and management support.
• Some residents felt that the community had a nursing home atmosphere rather than a homey feel.
• Despite positive aspects, some reviewers expressed concerns about pricing being on the high end for their budgets.

Review

The Oaks at Pooler has garnered a variety of reviews from families seeking care for their loved ones, particularly those in need of assisted living or memory care services. Many reviewers commend the compassionate staff who have made a positive impact on their relatives’ lives, describing them as loving and caring. One reviewer expressed gratitude for the attentive care given to her 82-year-old mother, stating that her mother is happy there, which brings her peace of mind. Another review echoed this sentiment, emphasizing how the exceptional staff serve as a source of comfort despite challenges related to staffing levels.

However, there are notable concerns regarding the facility's staffing situation. Several reviewers pointed out that The Oaks is understaffed, which can lead to difficulties in service delivery and communication. A family member mentioned having trouble getting someone to answer the phone when they called and indicated that sometimes there was only one caregiver available for an entire floor. This scarcity of staff not only affects response times but also raises concerns about whether residents receive adequate attention throughout the day.

While most feedback highlights positive interactions with caregivers, some comments pointed towards inadequacies in maintenance and cleanliness within individual apartments. A recurring theme among reviews is that while parents or loved ones appreciate the kindness shown by individual caregivers, they feel more needs to be done at an administrative level to ensure smooth operations and address staffing issues persistently reported across many assisted living facilities.

When touring The Oaks at Pooler, potential residents or their families often commented on the facility's environment. While some found it welcoming and bright—describing it as warm and engaging with plenty of activities—others perceived parts of it as somewhat dreary or lacking vibrancy. Indeed, one reviewer remarked on how the layout felt a bit institutional rather than home-like; this impression contributed to their decision not to choose the facility for their father.

Contrastingly, other visitors were taken by both the aesthetics and functionality within The Oaks—a clean facility featuring spacious apartments praised for their size and upkeep. Several families expressed satisfaction with dining options available for residents; meals offer choices three times daily and can be served in-room if needed. Reviews noted how engaged staff encourage participation in activities designed to foster socialization among residents.

The numerous glowing accounts emphasize that many families ultimately felt reassured about selecting The Oaks at Pooler due not only to its pleasant atmosphere but also due to its skilled management team who make themselves available during tours—providing prospective clients with a streamlined experience through care discussions without pressure or distraction. One reviewer even shared how they appreciated being able to reach out directly toward medical personnel associated with resident health management when necessary.

In summary, reviewing all feedback highlights contrasting perspectives based on personal experiences within The Oaks at Pooler—it is evident that while many families find solace in knowing their loved ones are safe amid nurturing staffers committed to fostering companionship amongst residents—with concerns lingering regarding overall employee retention impacting service quality amid commendations reflecting genuine connections formed inside this community’s walls. Each family's unique journey sheds light on both strengths present alongside factors deserving continued attention moving forward.

This part of Pooler, Georgia offers a convenient and accessible location for senior living. With a variety of healthcare options nearby such as the Center for Medication Management, Women's Healthcare, and Pediatric Associates of Savannah, seniors can easily access medical services. There are also several pharmacies in the area including CVS Pharmacy and Walgreens for prescription needs. For recreational activities, there are cafes like Starbucks and theaters like Pooler Stadium Cinemas 12 for entertainment. Additionally, there are a range of restaurants offering diverse dining options to cater to different tastes. Transportation services such as U-Haul Moving & Storage and Gulfstream Aerospace Corporation provide easy access to traveling options. Places of worship like Glow Ministries and Bible Lutheran Church offer spiritual guidance and community involvement opportunities for seniors looking to engage with their faith. Overall, this part of Pooler provides a well-rounded environment for senior living with convenient amenities and services within reach.

Physicians

• Center for Medication Management - Pooler at SJ/C (0.2 miles)
• Women's Healthcare (0.3 miles)
• Ent Associates (0.3 miles)
• Pediatric Associates of Savannah (0.3 miles)
• Braun Internal Medicine PC (0.3 miles)
• Atlantic Radiology (0.4 miles)
• Live Oak Allergy, Asthma & Immunology (0.4 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.9 miles)
• Walmart Pharmacy (1 miles)
• Quick Rx Drugs (6.4 miles)
• Walgreens (6.8 miles)
• CVS Pharmacy (6.9 miles)
• CVS Pharmacy (7.6 miles)

Cafes

• Starbucks (0.4 miles)
• Black Rifle Coffee Shop at Nine Line (8.6 miles)
• Savannah Coffee Roasters (10.4 miles)

Theaters

• Pooler Stadium Cinemas 12 (0.5 miles)
• Royal Cinemas (0.9 miles)

Restaurants

• McDonald's (0.7 miles)
• B&D Burgers (0.8 miles)
• Carey Hilliard's Restaurant (0.8 miles)
• Metro Diner (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Cheddar's Scratch Kitchen (1 miles)
• El Potro Mexican Restaurant (1.6 miles)

Transportation

• Cell Phone Lot (2.7 miles)
• Sheltair (3.1 miles)
• Gulfstream Aerospace Corporation (3.6 miles)
• Signature Flight Support (3.8 miles)
• U-Haul Moving & Storage (10.2 miles)

Places of Worship

• Glow Ministries (7.4 miles)
• Bible Lutheran Church (9.7 miles)