Information last verified:
509 Potterstone Square, Pooler, GA 31322
For more information about senior living options: (844) 490-3973
Chris and the Dream Finders staff were very helpful during the home buying process. Chris made the buyers feel confident about their purchase. He fixed issues in a timely manner. They are happy with their experience and the home they purchased. The staff has been phenomenal and easy to work with. They have loved living in Westbrook. The neighbors have been great. Christopher explained the entire process and stayed with them from start to finish. The rest of the Dream Finders’ team has been super easy to work with. They love their new home and look forward to creating memories there. The move-in process was fast and seamless. Christopher is a great help with anything they need or questions they might have.New Heights #2 in Pooler, GA is best suited for families and seniors who want a move-in experience that feels meticulously managed and relentlessly responsive. The community appears to be built around a service-centric mindset, with staff who coordinate details, maintain clear lines of communication, and stay involved from first contact through post-move follow-through. For households that value a high-touch transition, someone to guide questions, fix issues promptly, and keep all moving parts aligned, this setting offers a practical, reassuring framework. Those who are comfortable with a process-driven approach and appreciate accountability in the hands-on coordination of housing logistics will find the strongest alignment here.
That said, alternatives merit consideration for families whose core need centers on on-site medical or long-term elder care. The reviews provided do not present explicit information about in-house healthcare offerings, memory care, or licensed nursing support. For a senior living decision, it is essential to see clear evidence of ongoing health services, daily living assistance, and care management on-site. If those capabilities are non-negotiable, families should compare New Heights #2 against communities with verifiable, comprehensive care programs. Also, the data includes one lower-rated review within an otherwise overwhelmingly positive set, signaling that not every experience will mirror the top-tier standard and that individual staff experiences can vary.
On the upside, the strongest pros center on responsiveness, clarity, and reliability. Multiple accounts praise staff who are easy to work with, who explain processes thoroughly, and who stay with a project from start to finish. The ability to fix issues quickly and to handle moves with professional care translates directly into reduced stress for families facing a relocation choice. The personalized attention, examples cited of a named coordinator staying engaged, answering questions, and ensuring belongings arrive intact, builds a sense of security that is especially valuable when a senior makes a significant life transition. In practical terms, these strengths mitigate the typical concerns about timing, logistics, and accountability during the move.
The main cons to anticipate are largely about scope rather than execution. With no explicit information about on-site care, the decision hinges on whether health and daily living support are provided at a standard comparable to dedicated senior communities. The presence of one mid-range rating among eight reviews invites caution: service quality can vary by lead staff or project phase, and expectations should be grounded in concrete, written assurances. For a senior living plan, that means demanding a detailed service description, contingency plans for care changes, and a clear line of accountability if needs evolve beyond initial arrangements. The excellent move-in track record is a strong offset, but it does not replace the need for verifiable care commitments.
For families making a choice, the practical path is to demand clarity on service levels before committing. Schedule face-to-face conversations with the on-site manager or a designated care liaison (if available), and request documentation that spells out post-move follow-up, response times for repairs or concerns, and how transitions to higher levels of care would be managed. Seek references from other households who have navigated similar transitions, and ask for specifics about timelines, handling of belongings, and communication cadence. Use the documented strengths, responsiveness, organization, and attentiveness, as benchmarks, and pair them with a thorough check for health-support capabilities that match the senior’s current and anticipated needs.
In the end, New Heights #2 offers a robust template for a well-led, service-focused move and ongoing support. It is especially well-suited for families prioritizing a frictionless relocation, transparent communication, and dependable follow-through from a dedicated team. However, for households where on-site healthcare, specialized elder care, or long-term medical services drive the decision, due diligence must extend beyond the move-in experience. The evidence suggests this community excels at coordinating transitions and keeping promises; the prudent conclusion is to pair that strength with a careful verification of care provisions to ensure a complete fit for long-term senior living expectations.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Savannah International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Heights #2 in Pooler, GA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where delicious meals are served, allowing residents to enjoy their meals with ease. The apartments are fully furnished, providing residents with all the necessary furniture and amenities for a comfortable living experience.
In addition to the indoor spaces, New Heights #2 also provides outdoor spaces such as gardens, where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that the community is clean and well-maintained at all times.
The staff at New Heights #2 assists residents with daily activities such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive appropriate medical care. For those with diabetes or special dietary restrictions, the community offers specialized diet plans to meet their nutritional needs.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access healthcare services when needed. Additionally, scheduled daily activities provide opportunities for social engagement and entertainment within the community.
The surrounding area of Pooler, GA offers convenient access to various amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, and theaters. This allows residents to easily fulfill their daily needs and enjoy recreational activities outside of the community.
Overall, New Heights #2 in Pooler, GA provides a warm and comfortable environment for seniors who require assistance with daily activities while offering a range of amenities and services to support their well-being.
New Heights #2 is located at 509 Potterstone Square, Pooler, GA 31322 in Chatham County, Georgia
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