Legacy At Savannah Quarters

Pros

• The cleanliness of the facility and the friendliness of the staff were standout features for many residents at Legacy Savannah Quarters.
• Residents enjoyed a diverse menu with various food options available, allowing them alternatives to daily meals.
• The activities offered at Legacy Savannah Quarters provided engaging opportunities for residents, contributing to a vibrant social atmosphere.
• Many families expressed gratitude for the compassionate care provided by day staff members, highlighting their kindness and attentiveness.
• The facility was described as modern and well-maintained, creating an inviting environment for both residents and visitors.
• Positive relationships developed between staff and residents, with some family members noting that the staff felt like an adopted family to their loved ones.
• Several reviewers recommended Legacy Savannah Quarters to others, citing the clean environment and overall satisfactory experiences despite some challenges.

Cons

• The care at Legacy Savannah Quarters was not up to par, leading to the resident being kicked out after becoming bedridden.
• There were issues with cleanliness and inadequate staff training, as the cleaning responsibilities were often neglected.
• Despite the facility's cleanliness and friendliness, residents did not receive adequate attention for personal needs, such as frequent checks for incontinence.
• Staff members were reported to be overwhelmed and unmotivated during certain shifts, particularly at night.
• There were incidents of theft regarding personal belongings, and complaints about missing laundry went unanswered without compensation.
• Communication issues regarding billing created frustration among families dealing with administrative staff changes.
• Meals lacked variety and creativity, relying overly on cheap carbohydrates, leading to dissatisfaction with food quality.
• The memory care unit received a lower level of service compared to the main senior living facility next door.
• Residents requiring more assistance may struggle due to the overall atmosphere being better suited for those needing minimal help.
• Promises made by administration regarding follow-up communication were often delayed or unfulfilled.

Review

Legacy Savannah Quarters has garnered a range of reviews that highlight both the strengths and weaknesses of the facility. For many families, placing a loved one in assisted living reflects a deep emotional journey marked by concern and hope. The experiences shared reveal a complex portrait of care quality, administrative challenges, and personal connections formed within this community.

Several reviewers praised the cleanliness and aesthetic appeal of Legacy Savannah Quarters, noting it as well-maintained and modern. This environment is complemented by an array of activities designed to engage residents, from themed parties like the Kentucky Derby to yoga classes. Many families reported that their loved ones found joy in these offerings, with some expressing gratitude for the staff's efforts to foster relationships with residents. One reviewer emphasized that for two and a half years, their father thrived in what felt like an adopted family environment, where daily appreciation was expressed for choosing such a welcoming place.

However, not all experiences aligned with these positive notes. There are significant concerns regarding the adequacy of care provided at Legacy Savannah Quarters. Multiple reviewers indicated that while the facility is beautiful and offers good food choices—sometimes likened to dining at excellent restaurants—the actual care often falls short of expectations. Issues such as staff shortages were frequently noted; some residents felt neglected or overlooked when more intensive assistance was required. High turnover among caregivers and administrative personnel exacerbated these problems, leading to lapses in communication and continuity of care plans.

Another critical point echoed across various reviews is the treatment of residents requiring higher levels of assistance. Families criticized how inadequately their loved ones' needs were met when it came to crucial aspects such as hygiene management for incontinent residents or those bedridden after falls. Complaints included reports about inconsistent laundry services leading to theft without compensation or resolution—a factor distressing for families trying to maintain dignity for their loved ones amidst new living arrangements.

The financial aspect also provoked mixed sentiments; while some appreciated having multiple meal options beyond a fixed menu—which can be particularly valuable for selective eaters—others found costs problematic. Several reviewers expressed frustrations over undisclosed charges associated with meal delivery and general fees linked to residency at Legacy Savannah Quarters. Furthermore, there were complaints about lackluster responses from management concerning billing issues or refunds due following hospital stays.

Despite these challenges, many still recognized elements worth recommending if one thoroughly weighs pros against cons before making decisions on behalf of their loved ones. Some families highlighted specific caregivers who demonstrated compassion during day shifts but remarked that attitudes fluctuated significantly with evening staff members. Similarly, the sentiment around administration indicated potential for improvement given recent changes in leadership—a hope echoed by several families who trust that restructuring may lead to better communication channels moving forward.

Ultimately, selecting an assisted living facility involves evaluating numerous factors including location, cost versus care quality balance, aesthetics versus emotional support systems available through staff interactions—all pivotal elements contributing to overall satisfaction rates among residents’ families at Legacy Savannah Quarters. Prospective clients are encouraged by former residents’ families to conduct thorough research alongside assessments from third-party services like A Place For Mom—reflecting an understanding that each situation is unique and deserves careful consideration based on varied needs particularized among seniors seeking refuge here during their later years.

This part of Pooler, Georgia is a bustling and convenient area with a variety of amenities nearby. There are several pharmacies within a few miles, making it easy to access medical supplies and prescriptions. Additionally, there are numerous physicians' offices offering specialized care for various health needs. For dining options, there are several restaurants and cafes to choose from, catering to different tastes. The area also offers entertainment options with theaters nearby for movie buffs. Transportation options are readily available as well, with the airport only a short drive away. Overall, this part of Pooler provides convenience and accessibility for seniors looking for a vibrant community to call home.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.6 miles)
• Walmart Pharmacy (2.4 miles)
• CVS Pharmacy (6.4 miles)
• Walgreens (6.6 miles)
• Quick Rx Drugs (6.8 miles)
• Walgreens (7 miles)

Physicians

• Neurological and Spine Institute of Savannah (0.8 miles)
• Family Medicine of Pooler (0.8 miles)
• Urgentone (0.8 miles)
• Live Oak Allergy, Asthma & Immunology (1.2 miles)
• Rincon Pediatrics (1.2 miles)
• Kids First Pediatrics (1.2 miles)
• Center for Medication Management - Pooler at SJ/C (1.5 miles)

Restaurants

• El Potro Mexican Restaurant (1.3 miles)
• Western Sizzlin (1.3 miles)
• Metro Diner (2 miles)
• McDonald's (2.1 miles)
• B&D Burgers (2.2 miles)
• Chick-Fil-A (2.2 miles)
• Carey Hilliard's Restaurant (2.2 miles)

Cafes

• Starbucks (1.7 miles)
• Black Rifle Coffee Shop at Nine Line (7.1 miles)
• Savannah Coffee Roasters (10.4 miles)
• The Coffee Fox (10.5 miles)
• Sentient Bean (10.6 miles)

Theaters

• Pooler Stadium Cinemas 12 (1.8 miles)
• Royal Cinemas (2.4 miles)

Transportation

• Cell Phone Lot (3.4 miles)
• Sheltair (3.6 miles)
• Signature Flight Support (4.2 miles)
• Gulfstream Aerospace Corporation (4.4 miles)
• Savannah Hilton Head International Airport (SAV) (10.6 miles)

Places of Worship

• Glow Ministries (8.9 miles)

Parks

• Wells Park (10.3 miles)