2nd Family Home Care and Support Services

Pros

• The overall experience with 2nd Family has been great.
• Timely responses and the CNAs have been great.
• The CNAs are professional, friendly, and very helpful.
• Getting responses was good.
• The nurses were very nice.
• The personnel are great.

Cons

• Some nurses like to work more than others.

Review

The experience with 2nd Family has left a consistently positive impression, reflecting a sense of reliability and care that feels steady and reassuring. From the outset, the overall tone is one of satisfaction and confidence in the care being provided. The aspects highlighted point to a well-functioning team that prioritizes smooth coordination, clear communication, and a respectful, supportive atmosphere for everyone involved. This steady sense of quality runs through the entire experience, creating a foundation of trust.

A central theme in the feedback is timely and efficient communication. The assurance that responses come promptly is repeatedly cited as a major strength, contributing to peace of mind for families and patients alike. When questions arise or updates are needed, the quick turnaround helps keep plans aligned and reduces the uncertainty that can come with caregiving. This responsiveness is not just a procedural benefit; it also reinforces a sense that the team is attentive and listening, ready to address concerns as they come up.

The role of the CNAs emerges as particularly positive in the narrative. They are described as professional, friendly, and genuinely helpful, which suggests a high standard of bedside manner paired with practical competence. The combination of professionalism and approachability makes interactions with the CNAs feel both respectful and supportive. Their willingness to assist and their competent demeanor contribute to a caregiving experience that feels dependable and kind, helping to create a comfortable environment for patients and their families.

Nurses also receive praise, with an emphasis that they are very nice and contribute to the overall positive experience. The sense that getting responses is easy underscores a broader pattern of accessibility and reassurance. However, there is a recognition that, like in any service setting, not every team member operates with the same level of energy or enthusiasm. Some nurses are described as more invested and engaged in going the extra mile, while others are noted as being less driven. Despite this variation, the overarching sentiment remains strongly favorable, with the strengths of the nursing staff contributing meaningfully to the overall sense of care and attentiveness.

Beyond the specific roles of CNAs and nurses, the entire personnel group is characterized as great. This broad compliment suggests a cohesive, well-functioning organization where staff members work well together to support patients. The warmth, courtesy, and cooperative spirit evident in interactions with different team members help create an environment where families feel respected and valued. The sense that the whole staff is committed to delivering quality care adds an additional layer of confidence for anyone relying on 2nd Family.

Taken together, the experience described paints a picture of a caregiving service that prioritizes timely communication, professional and compassionate hands-on care, and a generally welcoming and supportive team culture. The responsiveness and the friendly demeanor of CNAs and nurses contribute to a caregiving atmosphere that feels attentive and trustworthy. Even with noted differences in individual energy levels among staff, the overall impression is one of reliability, kindness, and competency that many readers would find reassuring when seeking care for loved ones.

In summary, the collective feedback points to a highly positive experience with 2nd Family. The combination of fast, clear communication, capable and caring CNAs, friendly and responsive nurses, and a cohesive, personable team creates a strong sense of confidence and satisfaction. This is the kind of care environment that many families seek - one where questions are answered promptly, assistance is readily available, and professionals work together to support both patients and their families with warmth and respect. The overall tone is one of gratitude and trust, reflecting a service that stakeholders feel good about and are inclined to recommend to others.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (2 miles)
• Walmart Pharmacy (2.1 miles)
• Eaudit Solutions (2.2 miles)
• CVS Pharmacy (3.3 miles)
• Target Pharmacy (3.3 miles)
• Kroger Pharmacy (3.5 miles)

Parks

• Picnic Park (1 miles)
• Blue Smoke Park (2.2 miles)

Restaurants

• Beef 'o' Brady's (1.1 miles)
• McDonald's (1.1 miles)
• Taco Bell (1.3 miles)
• Due South Southern Cuisine (1.4 miles)
• McDonald's (1.5 miles)
• Chipotle Mexican Grill (1.6 miles)
• Ted's Montana Grill (1.6 miles)

Physicians

• Peachtree Pediatrics (1.2 miles)
• Center for Allergy & Asthma of Georgia (1.2 miles)
• Peachtree City Obstetrics & Gynecology (1.3 miles)
• EyeCare Plus (1.4 miles)
• Georgia Retina (1.5 miles)
• SouthOMS - South Oral and Maxillofacial Surgery and Dental Implants (1.5 miles)
• Eyexam of Peachtree City (1.5 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• Sam’s Club Cafe (3.4 miles)
• Starbucks (6.7 miles)
• Starbucks (6.7 miles)

Transportation

• Peachtree City Airport-Falcon Field (FFC) (2.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3 miles)
• St Paul Lutheran School (3.6 miles)
• Crossroads Church (6.9 miles)
• Whitewater Church (7.1 miles)

Hospitals

• Children's Healthcare of Atlanta (5.2 miles)
• Piedmont Fayette Hospital (5.2 miles)