Southeast Healthcare LLC

Pros

• Southeast Healthcare is described as caring and professional.
• The agency strives to match patients with suitable aides.
• They connected a client with a great caregiver for a challenging medical situation.
• A reviewer feels safe in Southeast Healthcare's care.
• Southeast Healthcare is characterized as a caring and passionate home care agency.
• The staff are described as excellent, always willing to help, and willing to do whatever it takes to secure the right caregiver.

Cons

• The reviewer claims the company is one of the worst and most unprofessional they have encountered.
• The company continually undermines and disrespects clients in various ways.
• Their employees are inexperienced in elder care.
• Their employees never show up on time, and when they are running late, they do not inform clients.
• On several occasions, their employees have not shown up at all and did not call or text to inform, leaving loved ones without care.
• The company is completely unreliable, untrustworthy, and poorly managed.

Review

The collection of remarks about Southeast Healthcare and the related home care services presents a wide range of experiences, highlighting both warm, confident care and troubling gaps in reliability. On balance, the stories reveal a company that can feel incredibly reassuring when the right caregiver is paired with a patient, yet one that can fall short in ways that leave families anxious and uncertain. The thread through these reviews is that outcomes in home care can hinge on staffing, communication, and the degree to which the agency can match needs with appropriate caregivers.

In the most positive account, a reviewer explains that after comparing many home healthcare agencies, Southeast stood out as caring and professional. The client emphasizes that the agency makes a concerted effort to create a good match between patient and aide, which is described as a key element of their approach. In this case, Southeast reportedly found a great person tailored to the reviewer's challenging medical situation, leading to a sense of safety and trust expressed as feeling "safe in Southcare's arms" - a phrase that underscores the emotional security that good caregiving can provide. This account portrays Southeast as thoughtful, patient-centered, and effective at aligning caregiver strengths with specific medical needs.

A second positive voice reinforces the agency's reputation as a caring and passionate home care provider. This reviewer goes a step further by saying Southeast Healthcare is its own proud and loving community, describing the agency as "a caring and passionate home care agency" and expressing pride in being part of a wonderful family. The sentiment is warm and personal, reinforced by a heart emoji, which signals a deep sense of belonging and confidence in the care environment created by Southeast. Taken together with the first review, this perspective suggests that for some clients, Southeast can deliver not only professional care but also a sense of family and commitment.

However, not every experience aligns with these favorable narratives. One reviewer is unequivocal in their dissatisfaction, stating that they would give zero stars if possible and questioning why the agency would ever receive five stars. They label Southeast as one of the worst and most unprofessional companies they have encountered, arguing that the staff undermines and disrespects clients in multiple ways. This critique sets a stark contrast to the endorsements and signals the potential for a fundamentally different experience under other circumstances or with other teams.

The criticisms go on to detail specific failures that erode trust. The reviewer claims the employees are inexperienced when it comes to elder care, that punctuality is unreliable, and that when caregivers are late, there is no effort to inform the family. Worse, there are repeated instances where caregivers fail to show up altogether, with no calls or texts to explain the absence, leaving loved ones without essential care. These descriptions emphasize the real-world consequences of miscommunication and inconsistent attendance in a field where reliability is critical to safety and wellbeing.

From this perspective, the review paints a picture of an agency that is, in the reviewer's view, unreliable, untrustworthy, and poorly managed. The concluding admonition is blunt and direct: do not work with Southeast if your goal is dependable, respectful, and consistent care for a loved one. The emphasis is on missed visits and the resulting risk to vulnerable patients, a powerful reminder that caregiving quality depends as much on operational reliability as on caregiver skill.

Amidst the more critical accounts, another line of praise reappears, offering a counterpoint: "Excellent service, the staff always willing to help. They would do whatever it takes to get the right caregiver for your loved one." This remark highlights a steadfast commitment to customer service and a proactive approach to matching families with appropriate caregivers. It suggests that when the agency is able to mobilize the right resources and maintain a collaborative, responsive stance, the experience can be markedly positive - reliable, flexible, and focused on the well-being of the patient.

Taken together, these reviews sketch a nuanced portrait of Southeast Healthcare. They hint at an organization capable of delivering compassionate, personalized care and effective caregiver placement, which can foster a strong sense of safety and belonging for families. At the same time, they reveal vulnerabilities - especially around scheduling, communication, and consistency - that can lead to frustration and deep distrust when not managed well. For potential clients, the message is clear: the quality of care may depend heavily on the specific caregivers assigned and the agency's capacity to maintain reliable, timely communication. Families evaluating options may wish to probe how the agency handles caregiver placement, scheduling discipline, and proactive updates, to determine whether they can expect the consistent, respectful care that supports safe, dignified home health experiences.

This part of Marietta, Georgia offers a variety of amenities that would be appealing to seniors looking for a comfortable and convenient living environment. There are several parks nearby, such as Laurel Park and Cobb Park, where residents can enjoy outdoor activities and connect with nature. Additionally, there are numerous dining options ranging from casual diners like West Cobb Diner to upscale restaurants like Modena Ristorante Vinoteca. For medical needs, there are several reputable physician offices in close proximity, including Atlanta Gastroenterology Associates and Resurgens Orthopaedics. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for medication refills. In case of emergencies, WellStar Kennestone Hospital is conveniently located within a short distance. Overall, this area provides a peaceful and well-equipped setting for senior living.

Parks

• Laurel Park (0.2 miles)
• Aviation Park Kennesaw (4.2 miles)
• Cobb Park (5.2 miles)
• Adams Park (5.9 miles)
• Hurt Road Park (5.9 miles)
• Shaw Park (5.9 miles)

Restaurants

• Hamilton's Restaurant (1.3 miles)
• West Cobb Diner (2.8 miles)
• Modena Ristorante Vinoteca (2.9 miles)
• Chick-Fil-A (3 miles)
• Marietta Diner (3.2 miles)
• La Carreta Tienda Hispana (3.3 miles)
• McDonald's (3.7 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (3.1 miles)
• Giga-Bites Cafe (4.3 miles)
• Starbucks (5.7 miles)
• Panera Bread (6 miles)
• Rev Coffee (6.2 miles)
• Starbucks (6.6 miles)

Physicians

• Atlanta Gastroenterology Associates (1.3 miles)
• Non-Surgical Orthopaedics (1.6 miles)
• Resurgens Orthopaedics (1.7 miles)
• Kennestone Physicians Center (1.7 miles)
• Pinnacle Orthopaedics (1.8 miles)
• Piedmont Heart of Marietta (1.9 miles)
• Marietta Dermatology & the Skin Cancer Center (1.9 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.9 miles)
• Walgreens (3.7 miles)
• Pharmacy Partners Of Ga (3.9 miles)

Hospitals

• WellStar Kennestone Hospital (1.8 miles)
• Kennesaw Hospital (6.3 miles)
• USA Vein Clinics (6.5 miles)

Theaters

• AMC Barrett Commons 24 (4.5 miles)

Places of Worship

• Due West United Methodist Church (5.6 miles)
• Kennesaw United Methodist Church (5.8 miles)