Arbor Terrace of Burnt Hickory

Pros

• The facility has a personable atmosphere, with a clean and caring environment that keeps residents active and engaged.
• The staff members are described as super friendly and attentive, showing genuine care for both residents and their families.
• Residents enjoy good quality food with a variety of options, catering to different preferences.
• Communication with family members is effective, with quick responses to any concerns raised.
• The facility offers an inviting and vibrant atmosphere, complete with engaging activities for residents to participate in.
• Many reviews highlight the professional management and the cleanliness of the facility as significant positives.
• Arbor Terrace of Burnt Hickory is praised for its innovative approaches to memory care and dedication to enhancing the quality of life for dementia patients.
• Residents express satisfaction with the community's commitment to providing a fun, active lifestyle despite health challenges.

Cons

• The meal quality has declined, with inadequate portions and slow dining service being reported.
• There is dissatisfaction regarding the handling of COVID-19 situations, including delayed communication when a resident contracted the virus.
• Residents have expressed disappointment with the cleanliness and upkeep of common areas, such as the back patios and carpets stained from eating in apartments.
• Frequent management turnover has had a negative impact on resident satisfaction.
• Many residents feel that the food quality is poor, not well prepared, and lacks nutritious options.
• An individual's tour experience was marred by an unorganized staff member who repeatedly showed rooms of the same type without addressing available options.
• Activities offered have been significantly reduced due to health concerns, leading to residents spending more time alone in their apartments.

Review

Arbor Terrace of Burnt Hickory has garnered a wide array of reviews that reflect the sentiments and experiences of residents and their families. One consistent theme across many reviews is the high-quality atmosphere that the facility offers. Described as clean, engaging, and vibrant, the environment provides not only care but also a sense of community. Residents are encouraged to participate in various activities designed to keep them active and engaged, which many families appreciate. The facility stands out as an inviting space with thoughtful touches that enhance the overall experience for its residents.

The quality of food served at Arbor Terrace has received mixed reviews. While some family members have noted that their loved ones enjoy the meal options available—highlighting good variety and pleasing taste—others have expressed dissatisfaction with recent declines in meal quality. Some residents reported inadequate portion sizes and slow dining service, suggesting a need for improvement in this area. However, even those who had concerns about meal quality often acknowledged that the food generally meets dietary needs well enough to satisfy picky eaters.

Communication with the staff has been another focal point in these reviews. Many families found it comforting to know they could easily reach out and receive timely updates regarding their loved ones’ well-being. A few instances were mentioned where communication lapses occurred, particularly during the COVID-19 pandemic; most notably, there was frustration expressed around how one resident's COVID diagnosis was handled initially. However, after raising these issues with management, several reviewers reported improvements in communication practices since then.

Staff interactions have consistently been highlighted as one of Arbor Terrace’s strongest assets. Families praised staff members for their friendliness and attentiveness towards residents—many described them as caring individuals who go above and beyond to ensure comfort and safety. Reviews specifically commended various staff members from management to nurses for their professionalism but also touched on issues such as turnover among employees, which some believed impacted morale within both staff and residents alike.

The facility itself is generally regarded as well-appointed and luxurious—the aesthetics likened to a fancy hotel rather than a typical assisted living establishment. Reviewers noted impressive designs throughout common areas that promote social interaction while still maintaining spaces conducive to individual relaxation or private time when needed. Visitors appreciated taking tours that were informative; however, there were isolated instances where tour guides appeared disorganized or unprepared to share information about room types available.

Despite its positives, it’s essential to note that some families opted against selecting Arbor Terrace due to pricing concerns or because they felt other facilities better fit specific needs for their loved ones at this time. Still, many families expressed gratitude for what Arbor Terrace offers those facing memory loss challenges—and several mentioned plans to recommend it widely among friends seeking similar care options for relatives or loved ones needing assistance.

In conclusion, while Arbor Terrace of Burnt Hickory presents numerous commendable attributes ranging from its welcoming atmosphere to a dedicated staff willing to go the extra mile for residents’ happiness—a few areas like meal service consistency merit attention moving forward according to feedback received from both current residents' experiences and family members involved in decision-making processes about care facilities for seniors experiencing varying levels of cognitive decline or memory disorders.

Located in Marietta, Georgia, this neighborhood offers a range of amenities suitable for seniors. With multiple parks nearby such as Laurel Park and Aviation Park Kennesaw, residents can easily enjoy outdoor activities and stay active. In terms of healthcare, there are several reputable physicians' offices in close proximity, including Atlanta Gastroenterology Associates and Resurgens Orthopaedics, ensuring easy access to medical care. Additionally, pharmacy options like Walgreens and CVS Pharmacy are conveniently located nearby. For dining out, there are various restaurants to choose from such as Hamilton's Restaurant and West Cobb Diner. The area also boasts entertainment options like AMC Barrett Commons 24 theater for leisure activities. Places of worship like Due West United Methodist Church and Burnt Hickory Baptist Church provide spiritual support within the community. Overall, this neighborhood offers a mix of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment in Marietta.

Parks

• Laurel Park (0.5 miles)
• Aviation Park Kennesaw (4 miles)
• Adams Park (5.5 miles)
• Cobb Park (5.6 miles)
• Shaw Park (5.9 miles)
• Hurt Road Park (6.1 miles)
• Swift-Cantrell Park (6.6 miles)

Physicians

• Atlanta Gastroenterology Associates (1.4 miles)
• Non-Surgical Orthopaedics (1.6 miles)
• Resurgens Orthopaedics (1.8 miles)
• Kennestone Physicians Center (1.8 miles)
• Pinnacle Orthopaedics (1.8 miles)
• Marietta Dermatology & the Skin Cancer Center (2 miles)
• Piedmont Heart of Marietta (2.1 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.8 miles)
• Giga-Bites Cafe (4.6 miles)
• Panera Bread (5.8 miles)
• Starbucks (6 miles)
• Rev Coffee (6.6 miles)
• Starbucks (6.7 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Pharmacy Partners Of Ga (3.6 miles)
• Walgreens (3.7 miles)

Restaurants

• Hamilton's Restaurant (1.6 miles)
• West Cobb Diner (2.6 miles)
• Modena Ristorante Vinoteca (2.6 miles)
• Chick-Fil-A (2.8 miles)
• Marietta Diner (3.6 miles)
• La Carreta Tienda Hispana (3.7 miles)
• Chick-Fil-A (3.7 miles)

Hospitals

• WellStar Kennestone Hospital (1.9 miles)
• Kennesaw Hospital (6 miles)
• USA Vein Clinics (6.7 miles)

Theaters

• AMC Barrett Commons 24 (4.3 miles)

Places of Worship

• Due West United Methodist Church (5.2 miles)
• Kennesaw United Methodist Church (5.5 miles)
• Burnt Hickory Baptist Church (6.9 miles)