1615 Cobb Parkway North Apt#4102, Marietta, GA 30062
For more information about senior living options: (844) 490-3973
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The staff have been gracious and very helpful. They are simply amazing and it's been a great experience so far. The maintenance crew, in particular Steffan, has been outstanding. The management team has been amazing at taking care of residents, making it feel like a family. Steffon is described as the best maintenance man, consistently solving problems. Rosalind was exceptionally knowledgeable, friendly, and went above and beyond to help find affordable options. Nicole is sweet and welcoming; the front office to maintenance delivers an excellent experience. The grounds are groomed, the apartments are loved, and the amenities are perfect.
Management is described as the worst, laziest, and most unprofessional the reviewer has encountered. There are serious safety and maintenance failures, including water heater fires, a 13-day air conditioning outage, and repeated water damage. A toilet overflow left fecal matter on the floor with replacements delayed for weeks. The pool is dirty and often not open; amenities are outdated and poorly maintained. The playground is unsafe for children due to drug paraphernalia found nearby. The front office is unresponsive, with calls often not answered and residents needing to visit in person. Maintenance is inconsistent and sometimes incompetent, with reports of half-fixed repairs and inappropriate behavior. The gate rarely works, undermining the gated-community claim. The overall value is questioned: overpriced and some tenants feel they were scammed; there are claims of fake reviews. Communication is hampered by language barriers and staff turnover. Parking lot hazards, including screws and nails causing flat tires, and abundant trash and odors around the property.The collection of tenants' voices paints a complex portrait of a community that can feel like two different worlds at once. On one side, there are glowing stories of warmth, responsiveness, and a sense of belonging. On the other, there are harrowing accounts of ongoing maintenance failures, safety concerns, and frustration with management that many residents describe as deeply corrosive to daily life. Taken together, the reviews reveal a place where good intentions and personal care exist alongside stubborn problems that don't seem to be consistently addressed.
A steady thread of positivity centers on the people who work there. Several residents praise the front-office team and the maintenance crew for their kindness and attentiveness, sometimes going beyond what is expected. In particular, Steffan (or Steffon) is repeatedly singled out as a standout maintenance worker who goes the extra mile, sometimes staying late or working past his own time off to fix issues and check in on residents. This level of care helps some tenants feel seen and valued, especially in moments when they're dealing with urgent problems in their apartments. Rosalind is applauded for being exceptionally knowledgeable, friendly, and helpful, often going above and beyond - exploring options at other properties to find affordable solutions that fit a resident's needs. Nicole is described as sweet, welcoming, and a key part of what makes the grounds feel well-kept and the building feel community-oriented. In these accounts, the staff's willingness to engage, explain, and accommodate creates a sense of "family" or genuine care, which some residents say they were seeking when they chose to live there.
The positive sentiment isn't limited to individuals; some reviews highlight a well-kept environment, quiet buildings, and amenities that work well when they're functioning. One reviewer notes a comfortable and convenient setting with an amazing pool, while another highlights professional staff who respond quickly to maintenance requests and maintain a clean, groomed exterior. The sense that the community can feel friendly and inclusive is reinforced by mentions of community events and a overall atmosphere of approachable staff who try to help residents navigate tough times, especially during personal or financial stress.
Yet those glowing notes sit alongside a substantial chorus of serious complaints that many residents say undermine daily life. Some of the most alarming issues concern life-safety and reliability: multiple reviewers report water heater problems that escalated to dangerous situations, including a water heater catching fire twice, and a ceiling leak that grew into significant water damage after a flood from an upstairs unit. Others recount prolonged outages and failures in air conditioning during hot months, with one account describing an air conditioner that stayed stubbornly hot for weeks despite multiple requests. There are claims of repeated flooding, a wall-to-wall sense of damage that was only superficially addressed (paint covering instead of repairs), and even a toilet overflow that produced fecal matter - circumstances that left residents feeling exposed to unhealthy conditions and waiting far too long for proper remediation.
Maintenance is a recurring battleground. Several stories describe problems that persisted or recurred - washing machines and dishwashers malfunctioning, water damage that required more than cursory attention, and pests that necessitated control services that sometimes felt delayed or ineffectual. In one harsh account, a resident says they reported inappropriate behavior by a maintenance staff member well after the initial incident, which contributed to a sense of unease and fear about who was in their home. Across multiple reviews, the consistency and timeliness of maintenance emerge as the core trigger for frustration, with some tenants feeling like they're left to chase solutions rather than having problems resolved proactively.
Management is a central point of contention in many of the negative stories. A number of residents describe a disconnect between the front office and maintenance, with delays in answering calls, poor communication, and a perception that staff do not always have residents' best interests in mind. Specific failures cited include a mismanaged payment system, a gate that never seems to work, and a gated-community identity that feels more like a promise than reality. Some tenants feel blindsided by service outages - like a pool that's rarely open, outdated gym equipment, and amenities that don't live up to the rent they pay - while others emphasize concrete issues such as vehicles being towed due to parking restrictions, or a general sense that nothing ever changes no matter how many complaints are filed.
Two reviews stand out for their stark, almost cinematic contrast. One tenant describes moving in with high hope and immediate indications of a "complete mess" - unresponsive management, dangerous maintenance issues, unsafe play areas with evidence of drugs, and a pool that's consistently dirty. They argue that the overall experience feels like a rip-off and advocate for avoiding the property if possible. Another voice, expressing a more tempered and mixed view, acknowledges the positives - the friendly front office, the sense of community, and a quiet building with a nice apartment - but still frames the price as high for what is delivered and flags ongoing gate and pool issues as serious drawbacks. The tension between affordability, reliability, and safety runs through these accounts, underscoring how much the resident experience hinges on which staff interactions you encounter on any given day.
Even within the more favorable notes, there is a cautious undertone about what needs to improve for longevity and consistency. A resident who initially wrote something positive admits a sense of tentativeness about renewing, pointing to the gate, pool availability, and maintenance reliability as fault lines that could destabilize their experience. Another reviewer who says they "love it so far" also notes the importance of addressing the maintenance and management gaps if the community is going to meet its stated standards and justify its price point.
Altogether, the picture is of a property that has real strengths: a visible commitment from certain staff, frequent acts of kindness and responsiveness, well-maintained grounds, and a few facilities that work well for residents who happen to land in the right corner of the complex. But it also contains deep, persistent shortcomings that affect daily living - frequent maintenance delays, hazardous incidents, safety concerns in common areas, a cumbersome or unreliable payment and access system, and management communication gaps. For anyone considering moving here, the stories suggest weighing the warmth and attentiveness of certain team members against the recurring, unresolved maintenance and safety issues, and asking hard questions about how and when the property plans to address them in a meaningful, lasting way.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Living Change in Marietta, GA is a well-equipped and fully furnished assisted living community that prides itself on providing exceptional care services and amenities to its residents. With a range of facilities and services aimed at promoting comfort, convenience, and an overall enhanced quality of life, this community ensures that residents can enjoy their golden years to the fullest.
The community offers a cozy dining room where residents can gather for delicious meals prepared by skilled chefs. Whether they have specific dietary restrictions or preferences, the dining staff at Living Change caters to individual needs to ensure that every meal is both nutritious and satisfying. Additionally, there are nearby cafes and restaurants available for those who wish to explore different culinary options.
Residents can take advantage of the beautiful outdoor spaces within the community's premises. With a lush garden area, residents can spend their leisure time enjoying the fresh air and natural surroundings. For those seeking entertainment or relaxation, there are also two nearby parks offering additional opportunities for outdoor activities.
At Living Change, housekeeping services are provided regularly to maintain cleanliness and tidiness throughout the premises. This allows residents to focus on enjoying their time without worrying about mundane household chores. Furthermore, move-in coordination services are available to assist new residents in seamlessly transitioning into their new homes.
The community ensures that all residents stay connected through telephone and Wi-Fi/high-speed internet services. This enables them to easily communicate with loved ones or access online resources whenever needed.
When it comes to care services, Living Change goes above and beyond to provide assistance with various activities of daily living including bathing, dressing, transfers, and coordination with healthcare providers. Medication management is also available to ensure residents receive proper medication at the right times. For individuals with special dietary requirements such as diabetes diets or other restrictions, personalized meal preparation is offered by experienced staff members.
Transportation arrangement for medical appointments is provided by Living Change so residents can easily access necessary healthcare services when needed. Additionally, transportation is available for doctors' appointments to ensure regular check-ups and medical consultations are attended without any hassle.
Living Change is committed to promoting an active and engaging lifestyle for its residents. Scheduled daily activities are organized to cater to various interests and preferences. These activities encourage social interactions, engagement, and overall well-being among residents.
Located in Marietta, GA, Living Change benefits from a convenient location with easy access to numerous nearby amenities. There are 15 pharmacies and 29 restaurants in close proximity, ensuring that residents have plenty of options and convenience when it comes to accessing necessary medications or enjoying meals at their favorite dining spots. Additionally, there are eight physicians nearby for quick and accessible healthcare services, along with two theaters for those who appreciate the arts.
Overall, Living Change in Marietta, GA offers a vibrant and caring environment where residents can enjoy comfort, independence, and a fulfilling retirement experience. The range of amenities and care services provided ensure that all individual needs are met while fostering a strong sense of community and well-being among residents.
Living Change is located at 1615 Cobb Parkway North Apt#4102, Marietta, GA 30062 in Cobb County, Georgia
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