Coram Healthcare in Marietta, GA

Pros

• Regan B. and Tammy are praised for their professionalism with paperwork, infusion supplies, equipment, and delivery.
• Ms. Allison, the dietitian, is described as knowledgeable, polite, caring, and a wonderful asset to Coran Healthcare.
• The nurses are exceptional.
• Coran Healthcare is described as well organized and readily reachable by phone for help.
• Felicia and Erica are very nice and amazing.
• Stacey Dyce provided the best service in a long time.

Cons

• They describe Coram as engaging in fraudulent billing practices and delivering terrible customer service.
• They claim the pharmacy staff are incompetent, including pharmacists and technicians, and that the pharmacy should be closed.
• They report infusion deliveries are consistently late and case managers are unreachable.
• They say a nurse caused a PICC line complication and left a mess, forcing an ER visit.
• They call Priya Mehta the worst pharmacy manager—rude, unethical, lacking empathy, and hiring untrained staff.
• They accuse the company of repeatedly mismanaging a relative’s meds, causing missed treatments and delivery problems.
• They describe ongoing late deliveries, poor communication, and missed doses requiring emergency follow-up.
• They warn readers not to use Coram due to late IV antibiotics and failure to provide timely nursing care for PICC line changes.
• They characterize the administration as terrible, with staff who are unresponsive, unhelpful, and difficult to reach, leading to repeated delays.

Review

Coram Healthcare in Marietta is best suited for families navigating long-term, home-based infusion therapy where a vigilant caregiver is prepared to advocate relentlessly. The service model centers on nurses delivering PICC line care, IV antibiotics, TPN and other infusions in a home setting, supported by case managers and a pharmacy line. When the care team is functioning well, a handful of reviewers highlight skilled nurses, compassionate communication, and a dietitian who understands daily nutrition needs. In short, Coram can be a practical solution for patients who can tolerate administrative friction while relying on clinical staff to keep lines functioning and infusions moving. The caveat is that ongoing reliability determines overall value.

Those who require turnkey reliability should consider alternatives. The most consequential red flag across numerous accounts is inconsistent delivery timing, with many shipments arriving late or not at all, sometimes spanning multiple days. When supplies are missing, dressings are not changed as scheduled, or medications are not accessible, health risks escalate quickly. Administrative responses range from dismissive to unhelpful, and on-call communication frequently fails to produce timely resolutions. For patients who rely on daily infusions for nutrition or infection control, the risk profile grows prohibitive. If a family cannot actively supervise every shipment and care coordination, a more dependable provider is advisable.

On the positive side, clinical staff can be outstanding. Several reviews single out specific nurses or clinicians who deliver effective, respectful care and keep patients safe. The praise extends to a dedicated dietitian and a few patient-facing team members who communicate clearly and show genuine concern. Those bright spots demonstrate that the underlying clinical capability exists and can shine when operations cooperate. However, these successes are inconsistent and frequently overshadowed by systemic issues that hamper continuity of care. The most reliable care still hinges on the personal competence and availability of a few staff members rather than an organization-wide standard.

Main cons cluster around logistics and communication failures. Delayed deliveries, missed shipments, and items delivered in error appear with alarming regularity. Cases describe six- to seven-day gaps in medication while patients attempt to reach case managers with little success, and even when a supervisor is reached, information often conflicts or changes without notice. Reports recount PICC-line dressings left unaddressed or supplies missing, causing unnecessary ER visits or hospitalizations. Staff with professional demeanor on the phone can’t offset persistent short-staffing, inconsistent scheduling, and a culture criticized for prioritizing new patients over established ones. Some families report rude, dismissive interactions that erode trust when urgent needs arise. The net effect is a fragile care environment with real health consequences.

From a decision standpoint, the pros must be weighed against outsized risks. The existence of skilled nurses and a reliable pharmacy line matters, but not when delayed infusions threaten nutrition, infection management, or catheter safety. The most enduring value lies with dependable shipments, timely dressing changes, and responsive, accountable case management. Without those, the care story collapses despite occasional excellence at the point of care. Prospective clients should demand concrete service-level commitments, a guaranteed delivery window, round-the-clock access to a case manager, and a clear escalation path when delays occur. If such protections cannot be obtained, alternatives should be pursued decisively.

Bottom line: Coram Healthcare in Marietta currently suits a highly self-directed patient with a strong caregiver who can police every step of infusion logistics. It is not recommended for anyone who cannot tolerate recurring delays or who requires predictable, life-sustaining care without persistent advocacy. Potential purchasers should explore other infusion providers that demonstrate consistent on-time delivery, reliable supply chains, and stronger administrative follow-through. If Coram is chosen, secure written guarantees, keep clinicians engaged, and monitor performance relentlessly; otherwise, shift to a partner that prioritizes reliability as a core standard.

Restaurants

• Cracker Barrel (0.2 miles)
• Jerusalem Bakery & Restaurant (0.3 miles)
• Hardee's (0.8 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.5 miles)
• Rio Steakhouse And Bakery (1.7 miles)
• McDonald's (1.8 miles)

Pharmacies

• Walgreens (1.7 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)

Physicians

• Wellstar Medical Group Northwest Women's Care (1.7 miles)
• Atlanta Behavioral Care (3.3 miles)
• Eye Consultants of Atlanta (3.6 miles)
• Piedmont Heart of Marietta (4.4 miles)
• Smyrna Family Medicine (4.5 miles)
• Resurgens Orthopaedics (4.5 miles)
• Kennestone Physicians Center (4.5 miles)

Theaters

• Silverspot Cinema (2.7 miles)
• AMC Parkway Pointe 15 (3.7 miles)

Cafes

• Rev Coffee (2.7 miles)
• Giga-Bites Cafe (2.7 miles)
• Starbucks (3.9 miles)
• Starbucks ThD (3.9 miles)
• Starbucks (3.9 miles)
• Starbucks (5.3 miles)
• OK Cafe (6.3 miles)

Parks

• Cobb Park (3.1 miles)
• Cochran Shoals - Chattahoochee River (3.1 miles)
• Laurel Park (4.8 miles)
• Hurt Road Park (6.3 miles)

Hospitals

• WellStar Kennestone Hospital (4.7 miles)
• Northwest Medical Center (6.6 miles)

Places of Worship

• Congregation Etz Chaim (5.2 miles)
• St John United Methodist Church (5.7 miles)
• The Church of the Apostles (6 miles)