Divine Link Healthcare Services

Pros

• The initial experience with the two caregivers was very positive and they had good rapport with the reviewer.
• The caregivers provided excellent service and were reliable in terms of their payments, despite some discrepancies mentioned.
• When scheduled, the caregivers performed their duties effectively and satisfactorily.
• The initial interview with a potential caregiver seemed promising and suggested a potential successful working relationship.
• The previous caregivers were highly competent and did not require constant follow-up from the reviewer.
• Initially, there would have been a willingness to recommend the company based on the positive experiences with the caregivers.

Cons

• The employees complained about not receiving their full payment and threatened to report the company to the BBB.
• The office denied any non-payment issues, but it seemed like the employees were only receiving partial payments.
• There have been difficulties in getting people to come out for caregiving services.
• One potential candidate seemed promising but never followed up after falling sick and two weeks have passed with no communication.
• The caregivers initially provided great service, but they failed to continue following up with the reviewer.
• Based on these experiences, the reviewer would now be hesitant to recommend this company.

Review

A Tale of Mixed Experiences with Professional Caregivers

The journey began on a positive note, as the writer initially established a good rapport with two capable caregivers. However, over time, cracks started to appear in this seemingly harmonious relationship. Allegations of non-payment and threats to involve the Better Business Bureau created tension between the writer and their employees. Although the office denied these claims and partial payments were made, trust began to erode. Furthermore, difficulties arose in finding reliable replacements for departing caregivers, leading to frustration and dashed hopes.

At first, everything seemed rosy for the writer and their caregiving team. The two individuals brought into the fold displayed strong compatibility with the writer's needs, ensuring a comfortable working environment. Supportive care was provided satisfactorily, instilling confidence in their abilities. It appeared to be an ideal arrangement—until financial disputes threatened to unravel it all.

Trouble surfaced when accusations of unpaid wages emerged from both caregivers. Alarmed by these claims, they intimated their plans to escalate the matter by involving the Better Business Bureau (BBB). Interestingly though, the home office vehemently denied any wrongdoing or negligence regarding payment disbursements. While partial payments were reportedly made to address these grievances partially, trust between all parties was significantly strained.

Regrettably, subsequent attempts at finding suitable caregivers proved challenging for the writer. One prospective candidate impressed during interviews and offered hope for maintaining continuity in professional care services. Unfortunately, fate intervened when she fell ill just before her expected start date on Monday. What followed was two weeks of silence from this caregiver without any update or communication about her health status.

The previous caretakers had proven themselves exemplary in their roles; hence it was natural for the writer to expect continued support even after they moved on. Surprisingly though, no follow-up or ongoing support was provided by the caregivers, leaving the writer feeling somewhat abandoned. This sudden lack of communication and proactive assistance was unexpected and disappointing, suggesting a decline in their commitment to client satisfaction.

Considering the evolving scenario, it becomes understandable that the writer's enthusiasm waned. The hiccups faced in securing reliable replacements coupled with the disappointment felt due to the lack of ongoing support diminished their faith in recommending this caregiving service. While initial experiences were positive, negative incidents and unmet expectations have cast doubts on the overall professionalism of the organization or its representatives.

The writer's journey with professional caregivers started promisingly but gradually descended into a less than ideal situation. Allegations of unpaid wages, threats to involve external agencies, difficulties in finding reliable replacements, and a lack of continuity in care have collectively impacted their opinion. Though grateful for the exceptional services rendered by previous caregivers, recent experiences give rise to hesitations in endorsing this particular company. It is apparent that further improvements are necessary to restore trust and ensure consistent quality care provision.

This part of Marietta, Georgia boasts a variety of convenient amenities within close proximity, making it an attractive option for seniors looking to reside in the area. With several pharmacies, restaurants offering diverse cuisine options, reputable healthcare providers including physicians and hospitals, as well as beautiful parks for leisurely walks and outdoor activities, residents here can enjoy easy access to essential services and recreational opportunities. Additionally, entertainment options like theaters are nearby, along with cozy cafes for socializing with friends or enjoying a quiet moment alone. Places of worship also provide spiritual support for those seeking a sense of community. Overall, this neighborhood offers a well-rounded environment that caters to the needs and interests of older individuals seeking comfort and convenience in their daily lives.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• Rio Steakhouse And Bakery (0.4 miles)
• Hardee's (0.5 miles)
• Chick-Fil-A (0.5 miles)
• Jerusalem Bakery & Restaurant (1.1 miles)
• Cracker Barrel (1.1 miles)
• Pappadeaux Seafood Kitchen (1.4 miles)
• Pappasito's Cantina (1.5 miles)

Physicians

• Wellstar Medical Group Northwest Women's Care (1.7 miles)
• Eye Consultants of Atlanta (3.2 miles)
• Atlanta Behavioral Care (3.9 miles)
• Weiss ENT (4.7 miles)
• Smyrna Family Medicine (5.1 miles)
• Piedmont Heart of Marietta (5.2 miles)
• Resurgens Orthopaedics (5.4 miles)

Parks

• Cochran Shoals - Chattahoochee River (2.2 miles)
• Cobb Park (4.1 miles)
• Laurel Park (6 miles)
• Morgan Falls Overlook Park (6.3 miles)

Theaters

• Silverspot Cinema (2.5 miles)
• AMC Parkway Pointe 15 (3.2 miles)

Cafes

• Giga-Bites Cafe (3 miles)
• Rev Coffee (3.4 miles)
• Starbucks ThD (4.1 miles)
• Starbucks (4.8 miles)
• Starbucks (4.9 miles)
• Starbucks (5.6 miles)
• OK Cafe (5.8 miles)

Places of Worship

• Congregation Etz Chaim (4.3 miles)
• St John United Methodist Church (4.7 miles)
• The Church of the Apostles (5.5 miles)

Hospitals

• WellStar Kennestone Hospital (5.5 miles)
• Northwest Medical Center (6.1 miles)
• Northside Hospital (6.9 miles)
• Children's Healthcare of Atlanta at Scottish Rite Hospital (6.9 miles)