Azalea Manor Personal Care Home in Marietta, GA

557 East Waterman Street, Marietta, GA 30060

For more information about senior living options: (844) 490-3973

3.2 from 23 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 stars
9

Assisted Living Board and Care Home

Overall Review of Azalea Manor Personal Care Home

Pros

  • pro The facility is clean, beautiful, and welcoming, with a calm, warm, and well-maintained environment.
  • pro The staff take pride in keeping the facility in top condition for residents and their families.
  • pro Ms. Debra is professional, attentive, kind, and compassionate, treating residents with dignity and respect.
  • pro Azalea Manor has amazing, highly qualified staff who provide excellent care for residents.
  • pro The meals are carefully planned and delicious.
  • pro The new administrator brings over 25 years of experience and is described as a guardian angel to residents and staff.
  • pro The facility is a nice, affordable, smaller community where staff are friendly, caring, and competent, and residents feel like family.
  • pro The Executive Director offers personal tours and spends time with residents, including visiting when they are sick, demonstrating attentive leadership.
  • pro There are engaging activities like bingo, music therapy, and Bible study that residents regularly enjoy.

Cons

  • pro The administrator was extremely rude to the caller, and customer service was described as non-existent.
  • pro The administrator laughed in the caller's face and hung up the phone.
  • pro The administrator is not a pleasant person.
  • pro The facility is described as horrendous and not suitable for a loved one.
  • pro The staff ignore patients' bathroom needs and provide no timely assistance.
  • pro Catheter care was mishandled, leading to overflow and urine on the floor, with no proper help provided.
  • pro The death of a resident is described as preventable due to improper catheter maintenance.
  • pro The dining quality is poor, with naked hot dogs frequently served for dinner.
  • pro There are typically only two staff for 30?40 residents, indicating severe understaffing.
  • pro The owner can be cold and nasty when problems arise.
  • pro The building has mold throughout and health concerns were not communicated to residents.
  • pro The facility does not consistently provide three meals a day or snacks.
  • pro The reviewer would not recommend the facility and urges others to avoid placing loved ones there.
  • pro Nurses and staff are described as unprofessional or abusive, including being sworn at and rough handling.

Review

Azalea Manor Personal Care Home in Marietta is best suited for families that want a compact, home?like setting where residents receive visible, attentive care from a smaller staff, and where affordability and a neighborly vibe matter as much as luxury amenities. It works for households that value warmth, personal touches, and a sense that staff know residents by name. Those who crave a highly structured memory?care environment, robust clinical oversight, or a spotless, modern campus may find this community less aligned with their needs.

Alternatives to consider include facilities with stronger memory?care specialization, higher and more consistent staffing ratios, and more transparent safety and incident records. If wandering risks, frequent bathroom assistance, or complex medical management are paramount, a larger operator with proven memory?care protocols and formal QA processes may provide more dependable coverage. Families seeking highly predictable service levels, stricter risk management, and a more standardized dining and activity program might favor other communities that market these capabilities more explicitly.

On the upside, Azalea Manor earns its goodwill through a clean, welcoming milieu, where hallways and common areas are described as well maintained and pleasant. Several residents and visitors highlight the kindness and professionalism of individual staff members, with Debra the nurse singled out for genuine care and dignity shown to residents. The new administrator is praised for experience and hands?on involvement, and the culinary team - led by a known chef - receives frequent compliments for meals. The programmatic side is visible in ongoing activities, music therapy, bingo, and social opportunities that give the community a sense of daily meaning.

The flip side is substantial and cannot be ignored. A series of reviews paints a troubling picture of care quality and safety. One caller described rude, dismissive administrative behavior toward outside providers, raising questions about governance and responsiveness. Even more concerning are allegations of neglect and inadequate bathroom assistance, including a catheterization outcome that allegedly contributed to a resident's decline, and a later death tied to care lapses. Reports of elopement, insurance?level concerns about staffing, and instances of wrecked hygiene and maintenance further complicate the impression of reliability. Mold and other maintenance issues were also raised, suggesting that environmental safety may not be consistently managed. The breadth of these claims, some accompanied by alarming consequences, warrants serious caution.

In deciding, families should insist on clear, verifiable assurances: current licensure and inspection outcomes, recent staffing ratios by shift, and a transparent care?planning approach for residents with high needs. A firsthand, mid?day and evening visit is essential to observe how calls for help are handled, how staff interact with residents, and whether alarms or safety features are actively used. Request to speak with multiple residents and family members, review menus for nutritional adequacy, and probe how often bathroom needs are supported, how catheterization is managed, and what contingency plans exist for urgent medical events. If these assurances cannot be documented and demonstrated, the prudent move is to explore other options.

Overall, Azalea Manor presents a mixed portfolio: genuine, person?centered warmth in a smaller, affordable setting along with notable red flags around safety, staffing consistency, and clinical oversight. For families prioritizing intimate, attentive care and a sense of "home," it can be a viable choice - provided due diligence is rigorous and ongoing oversight is built into the decision. For those who cannot tolerate significant questions about safety, medical management, and environmental reliability, alternatives with stronger safeguards are the wiser path. The decision hinges on balancing the appeal of a neighborly, hands?on community against the weight of the reported care gaps and risk signals.

Features

Housing

  • 42 resident community capacity 42 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William B Hartsfield-Atlanta International (22 miles away) William B Hartsfield-Atlanta International (22 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Azalea Manor Personal Care Home offers a comfortable and nurturing environment for seniors in Marietta, GA. As a board and care home, we provide personalized assistance and support with activities of daily living to ensure the well-being and happiness of our residents.

Our community boasts a range of amenities to enhance the quality of life for our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our beautiful dining room provides a lovely setting for delicious meals prepared by our talented kitchen staff. Additionally, residents have access to a kitchenette should they wish to prepare light snacks or beverages.

At Azalea Manor, we prioritize the cleanliness and maintenance of our home. Housekeeping services ensure that common areas are always tidy and presentable. Residents can also enjoy our outdoor space, which includes a garden where they can relax and soak up the sunshine.

Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that each resident stays on track with their prescribed medications.

We understand the importance of maintaining both physical and mental wellness. Our mental wellness program encourages socialization among residents through resident-run activities and regularly scheduled daily activities. This fosters a sense of community within our home while promoting engagement and stimulation.

To meet individual needs, we offer special dietary restrictions meals such as diabetes-friendly options. We also coordinate with health care providers to provide comprehensive care for each resident's specific medical requirements. Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare services when needed.

Located in Marietta, GA, Azalea Manor Personal Care Home benefits from its proximity to various amenities in the surrounding area. There are three cafes nearby where residents can enjoy delicious treats or socialize with friends outside of our home. Nature lovers will appreciate the three parks in the vicinity, perfect for leisurely walks or picnics. Access to pharmacies, physicians, restaurants, and theaters are also conveniently available.

Azalea Manor Personal Care Home is a warm and inviting community that combines personalized care with a range of amenities to create a comfortable and fulfilling lifestyle for our residents.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.6 miles)

Cafes

  • Starbucks (0.6 miles)
  • Giga-Bites Cafe (2.6 miles)
  • Starbucks (4.9 miles)
  • Rev Coffee (5 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (6.4 miles)
  • Starbucks ThD (6.7 miles)

Restaurants

  • Hamilton's Restaurant (0.7 miles)
  • Marietta Diner (1.4 miles)
  • La Carreta Tienda Hispana (1.6 miles)
  • McDonald's (1.9 miles)
  • Tasty China (2.9 miles)
  • Chick-Fil-A (3.2 miles)
  • Taco Bell (3.2 miles)

Physicians

  • Piedmont Heart of Marietta (1.4 miles)
  • Resurgens Orthopaedics (1.4 miles)
  • Kennestone Physicians Center (1.4 miles)
  • Atlanta Gastroenterology Associates (1.5 miles)
  • Non-Surgical Orthopaedics (1.7 miles)
  • Pinnacle Orthopaedics (1.7 miles)
  • Marietta Dermatology & the Skin Cancer Center (1.9 miles)

Hospitals

  • WellStar Kennestone Hospital (1.6 miles)

Parks

  • Laurel Park (1.7 miles)
  • Cobb Park (4.4 miles)
  • Aviation Park Kennesaw (4.9 miles)
  • Shaw Park (5.5 miles)
  • Hurt Road Park (6.1 miles)
  • Cochran Shoals - Chattahoochee River (6.4 miles)

Theaters

  • AMC Barrett Commons 24 (5 miles)
  • Silverspot Cinema (5.8 miles)
  • AMC Parkway Pointe 15 (6.9 miles)

Places of Worship

  • Congregation Etz Chaim (6.5 miles)
  • Kennesaw United Methodist Church (6.7 miles)

Frequently Asked Questions

Where is Azalea Manor Personal Care Home?

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