557 East Waterman Street, Marietta, GA 30060
For more information about senior living options: (844) 490-3973
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The facility is clean, beautiful, welcoming, and well-maintained with spotless hallways and tasteful d?cor. Ms. Debra is professional, attentive, kind, and compassionate, clearly caring for residents with dignity and respect. Azalea Manor has highly qualified staff and delicious, thoughtfully planned meals. The new administrator brings over 25 years of experience and is regarded as a guardian angel to residents and staff. The smaller community allows more personalized attention for residents. Stella is praised as the saving grace of Azalea, delivering medications on time and with care. The staff are consistently friendly, positive, and helpful, and they listen to residents' needs. Azalea is described as a great place to call home, with a dedicated chef and a variety of activities.
The administrator was extremely rude to the caller, laughed in her face, and hung up the phone. The administrator is described as not a pleasant person. The facility is described as horrendous and as ignoring residents' bathroom needs. A reviewer alleges that a catheter was inappropriately left in place, causing overflow and contributing to the resident's death. The owner is described as welcoming during tours but nasty and cold when issues arise. The meals are described as lousy, greasy, lacking vegetables, with naked hot dogs served. Medicines were frequently mishandled or "messed up." The facility allegedly called the cops on the reviewer's grandparents for no reason. The staff-to-resident ratio is criticized as only two staff for 30-40 residents. There was mold throughout the building, indicating poor maintenance.Azalea Manor presents a deeply uneven picture, with many visitors praising the facility's warmth, cleanliness, and compassionate staffing, while others recount troubling experiences that raise serious safety and care concerns. On the positive side, several reviewers describe the building as clean, orderly, and welcoming from the moment you walk in. Hallways are noted as spotless, common areas tastefully decorated, and the overall environment described as calm, warm, and well-maintained. Visitors frequently mention that the staff take pride in the facility and in keeping it in good condition for residents and their families.
Within that inviting environment, a number of individual staff members stand out in a very favorable light. One nurse, Ms. Debra, is highlighted as professional, attentive, kind, and truly compassionate - someone who treats residents with dignity and respect and who leaves a lasting impression of trust. The presence of experienced leadership is also acknowledged; a new administrator with more than 25 years of experience is described as a guardian angel to both residents and staff. Reviewers speak highly of the leadership's ability to guide the community through changes and to foster a supportive atmosphere for those who live and work there.
Family members frequently share stories about their loved ones thriving in this setting. A mother reportedly feels content and happy, with meals described as good and served in generously portioned sizes. Activities are plentiful, including bingo twice a week, music therapy, afternoon tea, trivia, Bible study, and even a popcorn maker for movie nights. The care team is repeatedly described as friendly, caring, and competent, with staff updates provided to families during visits. Several comments emphasize that Azalea Estate feels like a smaller, more personal community where residents aren't just a number, and where the executive director personally tours and checks in on residents.
Other personal accolades reinforce a sense of community and daily life that some families value deeply. Phrases such as "Azalea is amazing" and "the food is prepared by our very own chef" appear, along with shout-outs to specific staff members like Stella, who is praised as a top med tech delivering medications on time, and to a consistent presence of supportive staff in a setting that prizes involvement in residents' daily routines. Descriptions of the facility's social calendar - Bingo, music therapy, Bible study, and movie nights - paint a picture of a place where residents can engage, socialize, and feel at home. The Executive Director is repeatedly cited as someone who spends time with residents and makes rounds when family members or residents are unwell, reinforcing a sense of hands-on leadership.
Yet the other side of the coin is stark and troubling in several accounts. A number of reviews describe profoundly negative experiences that contradict the more favorable impressions. One reviewer warns prospective families not to consider placing a loved one there, detailing that residents' bathroom needs were ignored, and that catheterization was used as a workaround rather than providing timely help. The patient allegedly stayed in distress for hours, with a catheter bag overflowing onto the floor, and the reviewer recounts a preventable death - septic shock - that followed when the facility failed to respond promptly. This account also claims the facility kept unused catheter supplies in boxes, and that staff and management were dismissive or neglectful about urgent medical needs.
Other voices accuse the facility of turning away from safety and dignity in critical moments. Allegations include a lack of adequate staffing - some reviewers claim only two staff members for 30 to 40 residents - and a pattern of rough treatment, poor communication, and even harsh language toward residents. There are claims that the owner, Sherry, can be welcoming during tours but becomes cold or hostile when problems arise. Additional accusations point to dietary concerns (descriptions of meals as inappropriate or inadequate, including "naked hot dogs" as a regular dinner) and bureaucratic evasiveness when concerns are raised.
Safety and environmental concerns also appear in some reviews. Reports of mold in living areas, water leaks under floors, and mold-like smells in the building are described in detail, alongside criticism of maintenance practices and a fire department visit in response to a larger safety issue. One account notes that doors and alarms meant to prevent wandering were insufficient, resulting in a resident with Alzheimer's eloping and ending up hospitalized, with the reviewer warning others to avoid the facility if there is any risk of wandering. There are also mentions of a hostile incident where cops were called on elderly family members, further underscoring perceived safety and behavioral-management gaps.
Taken together, the reviews paint a facility with two very different reputations depending on who you ask. For some families, Azalea Manor feels like a compassionate, well-run community where skilled nurses, attentive aides, and a dedicated administrator create a supportive, engaging home for residents. For others, the same building embodies risk and neglect, with alarming reports of delayed care, unsafe medical practices, insufficient staffing, and a management style that can be dismissive when concerns are raised. The contrast is sharp enough to warrant careful, individualized due diligence from any family considering Azalea Manor for a loved one.
For prospective residents and their families, the message is clear: there is genuine appreciation for the facility's warmth, cleanliness, and active programming, as well as for certain staff members who go above and beyond to provide dignified care. At the same time, there are deeply troubling accusations that demand attention - claims of neglect, unsafe medical practices, inadequate staffing, and serious safety concerns. If you're evaluating Azalea Manor, it would be prudent to visit in person, speak with multiple staff members and residents, review the latest health inspections, and ask pointed questions about catheter care, response times, staff-to-resident ratios, and how administration handles complaints. Only through thorough, firsthand assessment can families determine whether this particular community will best meet their loved one's needs.
42 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (22 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Azalea Manor Personal Care Home offers a comfortable and nurturing environment for seniors in Marietta, GA. As a board and care home, we provide personalized assistance and support with activities of daily living to ensure the well-being and happiness of our residents.
Our community boasts a range of amenities to enhance the quality of life for our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our beautiful dining room provides a lovely setting for delicious meals prepared by our talented kitchen staff. Additionally, residents have access to a kitchenette should they wish to prepare light snacks or beverages.
At Azalea Manor, we prioritize the cleanliness and maintenance of our home. Housekeeping services ensure that common areas are always tidy and presentable. Residents can also enjoy our outdoor space, which includes a garden where they can relax and soak up the sunshine.
Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that each resident stays on track with their prescribed medications.
We understand the importance of maintaining both physical and mental wellness. Our mental wellness program encourages socialization among residents through resident-run activities and regularly scheduled daily activities. This fosters a sense of community within our home while promoting engagement and stimulation.
To meet individual needs, we offer special dietary restrictions meals such as diabetes-friendly options. We also coordinate with health care providers to provide comprehensive care for each resident's specific medical requirements. Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare services when needed.
Located in Marietta, GA, Azalea Manor Personal Care Home benefits from its proximity to various amenities in the surrounding area. There are three cafes nearby where residents can enjoy delicious treats or socialize with friends outside of our home. Nature lovers will appreciate the three parks in the vicinity, perfect for leisurely walks or picnics. Access to pharmacies, physicians, restaurants, and theaters are also conveniently available.
Azalea Manor Personal Care Home is a warm and inviting community that combines personalized care with a range of amenities to create a comfortable and fulfilling lifestyle for our residents.
Azalea Manor Personal Care Home is located at 557 East Waterman Street, Marietta, GA 30060 in Cobb County, Georgia
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