Azalea Manor

Pros

• The staff at Azalea Manor are extremely friendly and helpful, creating a welcoming atmosphere for residents.
• Residents experience a family-like environment, with kindness and support from both staff and fellow residents.
• The new manager is highly accommodating and goes above and beyond to ensure the well-being of residents.
• The food served at Azalea Manor is often described as five-star quality, surpassing home-cooked meals.
• Daily activities provided by the community are enjoyed by residents, enhancing their overall experience.
• Staff members strive to make residents feel comfortable and cared for, showing genuine concern for their happiness.
• The facility has a charming ambiance that reflects southern hospitality, making it an inviting place to live.
• Many visitors feel positively about the sense of community fostered at Azalea Manor.

Cons

• The community did not keep their promises and consistently provided poor communication regarding care concerns.
• Residents' rooms were often found unclean, with sticky floors and dirty bathrooms.
• There were issues with medication management and a lack of proper hygiene for residents.
• The atmosphere was described as dark, and the living spaces felt old and drab.
• Staff members seemed to be overworked and understaffed, leading to inadequate care for residents who needed more assistance.
• Billing challenges occurred, including difficulties in obtaining refunds owed to families.
• Activities were lacking or not adequately communicated to families, leaving them unaware of what was available for residents.
• Concerns were raised about the COVID mitigation strategies in place during visits, making visitors uncomfortable.
• The layout of the community was criticized for being cramped and not accommodating for seniors with mobility issues.
• Management was perceived as unsatisfactory, leading to dissatisfaction with overall resident care experiences.

Review

Azalea Manor has garnered a diverse array of reviews, reflecting varying experiences among residents and their families. Many reviewers express admiration for the warm, inviting atmosphere that embodies "southern charm." The staff is frequently described as friendly, accommodating, and genuinely caring about the well-being of residents. Several testimonials commend the management for their attentiveness; one reviewer noted how the new manager goes above and beyond to ensure that both staff and residents feel supported. The dining experience was particularly highlighted, with some claiming the food quality rivals that of fine dining establishments. However, while many expressed satisfaction during visits and interactions, there are underlying concerns regarding aspects of care and management.

Despite the positive impressions from many visitors or family members regarding staffing friendliness, some reviews indicate a need for improvement in cleanliness and overall care standards. For instance, a recurring theme involves dissatisfaction with room cleaning services; several reviewers reported finding rooms dirty upon visits. Issues with hygiene among residents were also brought to light, stating that staff occasionally did not maintain adequate standards. These instances suggest an inconsistency in care delivery at Azalea Manor that could affect resident comfort.

A worrying pattern emerges when discussing communication between management and families. While some reviewers appreciated periodic check-ins from caseworkers or hospice coordinators, others expressed frustration over lack of responsiveness from administrative personnel. Complaints included difficulty reaching staff via phone or receiving timely updates about loved ones’ conditions or activities. In certain instances, miscommunication resulted in significant distress among families—particularly when they discovered discrepancies between promised services and actual care received. This gap can lead to feelings of mistrust among families during what is often an emotional transition for their loved ones into assisted living.

Moreover, several reviews pointed out deficiencies in structured activities geared towards memory care residents versus those requiring more general assisted living support; specifically noting that there seemed to be a focus on simpler activity programs instead of tailored offerings for individuals facing memory challenges. One reviewer emphasized their loved one’s experience where they observed inadequate participation by their relative in community events despite being informed otherwise by management. Such discrepancies highlight potential shortcomings within programming designed for varied resident needs.

In addition to activity offerings and communication concerns, financial matters have also surfaced as points of contention among reviewers who voiced frustrations regarding billing practices—or lack thereof—and refunds owed upon leaving the facility. Some family members reported feeling pressured concerning payments linked to medication access while assuring them they had already fulfilled obligations as caretakers remained consistent with demands tied up within bureaucratic processes.

It’s clear that while Azalea Manor may offer warmth and friendliness cultivated through strong interpersonal relationships amongst its current staff members—with even acknowledgments like Chef John’s culinary skills gaining appreciation—the effectiveness of care rendered leaves much room for critical improvement across various fronts including cleanliness protocols, task assignments suited per individual needs (especially those involving cognitive-impairment considerations), transparent communication avenues facilitating open dialogue between families/administration/community dynamics wishing for reassurance throughout transitional placement periods—all major factors constituting likeliness towards satisfaction levels felt by everyone involved within such communities vitalizing met expectations throughout daily operations therein exhibited at this residence overall encapsulating positive home vibes alongside possible areas needing attentive alterations too!

This part of Marietta, Georgia offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies within close proximity, access to healthcare is readily available. A variety of cafes and restaurants cater to different culinary preferences, while nearby physicians and hospitals ensure quality medical care. Parks provide opportunities for outdoor recreation and relaxation, and theaters offer entertainment options. The presence of places of worship such as Congregation Etz Chaim reflects the community's diversity and inclusivity. Overall, this neighborhood in Marietta provides a well-rounded environment with essential services and recreational activities for seniors to enjoy a fulfilling lifestyle.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.7 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.6 miles)

Cafes

• Starbucks (0.9 miles)
• Giga-Bites Cafe (2.3 miles)
• Rev Coffee (4.9 miles)
• Starbucks (5 miles)
• Starbucks (5.2 miles)
• Panera Bread (6.5 miles)
• Starbucks ThD (6.5 miles)

Restaurants

• Hamilton's Restaurant (1.1 miles)
• Marietta Diner (1.1 miles)
• La Carreta Tienda Hispana (1.2 miles)
• McDonald's (1.6 miles)
• Tasty China (2.9 miles)
• Chick-Fil-A (2.9 miles)
• Jerusalem Bakery & Restaurant (3 miles)

Physicians

• Piedmont Heart of Marietta (1.5 miles)
• Resurgens Orthopaedics (1.6 miles)
• Kennestone Physicians Center (1.6 miles)
• Atlanta Gastroenterology Associates (1.7 miles)
• Non-Surgical Orthopaedics (1.9 miles)
• Pinnacle Orthopaedics (1.9 miles)
• Marietta Dermatology & the Skin Cancer Center (2 miles)

Hospitals

• WellStar Kennestone Hospital (1.7 miles)

Parks

• Laurel Park (2.1 miles)
• Cobb Park (4.3 miles)
• Aviation Park Kennesaw (5.1 miles)
• Shaw Park (5.4 miles)
• Cochran Shoals - Chattahoochee River (6.1 miles)
• Hurt Road Park (6.3 miles)

Theaters

• AMC Barrett Commons 24 (5.1 miles)
• Silverspot Cinema (5.6 miles)
• AMC Parkway Pointe 15 (6.6 miles)

Places of Worship

• Congregation Etz Chaim (6.1 miles)