Overlook Gardens 711 in Macon, GA

Information last verified:

1400 Gray Highway Apt 711, Macon, GA 31211

For more information about senior living options: (844) 490-3973

3.9 from 73 reviews
5 stars
37
4 stars
12
3 stars
13
2 stars
3
1 stars
8

Overall Review of Overlook Gardens 711

Pros

  • pro Savannah is awesome and very helpful.
  • pro Savannah answered all questions and was super sweet.
  • pro Savannah is patient and knowledgeable, making the process smooth.
  • pro Savannah happily answered every question and helps with tours.
  • pro Phillis is exceptionally helpful, making move-in easy and stress-free.
  • pro Phillis is kind, sweet, and a joy to be around.
  • pro The staff at Overlook Gardens is nice and helpful.
  • pro Overlook Gardens is a nice, quiet, and clean place to live.

Cons

  • pro They denied her for no valid reason after she had completed everything that was asked.
  • pro The deposit refund could take up to 30 days to be returned.
  • pro They change policies without notice.
  • pro They show little regard for elderly residents and those on fixed incomes.
  • pro They increased rent without regard for residents' needs.
  • pro The gate was left open for weeks.
  • pro Water was turned off randomly without notice, sometimes for hours.
  • pro The dog park promised by management never materialized.

Review

Overlook Gardens 711 is best suited for budget-minded renters who want a quiet, well-kept apartment community with a personable on-site staff and a straightforward, low-drama move-in. The place earns its keep in the day-to-day experience: units tend to be clean, grounds are well maintained, and the complex feels peaceful and manageable. The anecdotes consistently highlight the value of a responsive on-site team, most notably Savannah and Phillis, who answer questions promptly, guide new residents smoothly through processes, and make the initial transition feel uncomplicated. For someone prioritizing a calm living environment, predictable routines, and a friendly face when questions arise, this property checks important boxes.

That said, there is a clear caveat for buyers who demand iron-clad consistency and transparent governance. Several reviews flag management turnover, policy changes without advance notice, and friction between on-site staff and corporate leadership. Deposits and application finances can be up front, with refunds and approval timelines occasionally unclear, which can be painful for applicants or residents navigating tight budgets. Residents also report rent increases and a perception that some changes are driven by corporate policy rather than resident needs. For families or older adults who rely on stable, clearly communicated rules and reliable escalation paths, these gaps matter and should be weighed carefully.

The strongest pros, personalized service, an easy move-in, and a quiet, clean setting, often compensate for the property’s shortcomings in the eyes of many residents. The move-in stories emphasize Phyllis and Savannah making the process effortless, with patients, detailed explanations, and a reassuring presence. This kind of on-site attentiveness translates into real-world benefits: fewer delays, fewer miscommunications, and a smoother adjustment period. Add in the clearly manageable footprint of the community, solid pest control, and a neighborly, low-traffic atmosphere, and plenty of residents feel secure and content. When a resident needs help, the on-site team tends to respond promptly, which can significantly offset broader governance concerns.

However, the watchouts are tangible and recurring. Water outages without notice, recurring maintenance at times slow to complete, and one or two incidents that shake the sense of safety underline the need for cautious consideration. Several reviews describe a gap between on-site warmth and corporate rigidity, as well as outdated security infrastructure, such as an older camera system or gate reliability issues, that can leave residents feeling vulnerable. Even when incidents are isolated, the perception that response protocols are inconsistent or delayed can erode trust over time. For families choosing this community, it’s essential to verify current security measures and the on-site team’s access to timely, transparent escalation channels.

In deciding whether Overlook Gardens 711 fits, the key hinges on priorities. If affordability, a quiet, well-kept home, and a friendly, accessible on-site team are non-negotiables, this community remains a solid option worth pursuing. If, however, the priority is uninterrupted policy clarity, seamless corporate-to-on-site communication, and a fortress-like sense of security, it may be prudent to broaden the search and test other properties where governance structures are more integrated and predictable. A decisive next step is to request written confirmations on deposit terms, current lease policies, and any pending capital projects, plus a clear outline of who handles emergencies and how quickly issues are resolved.

Ultimately, Overlook Gardens 711 delivers practical value for families seeking a calm, affordable living environment with hands-on, friendly on-site staff. The experience shines in the day-to-day warmth of the team and the straightforward move-in process, which can make a big difference for someone new to renting or downsizing. But the caveats, policy shifts, upfront financial hurdles, and security-related concerns, cannot be ignored. A careful buyer will balance the strong, personable service and quiet living against the potential for administrative inconsistency and security gaps, and will insist on concrete, current assurances before committing. When the scales tip toward stability and clear process, this community can be a dependable home; when they tilt toward opaque governance, alternatives with steadier governance and stronger operational discipline will prove more reliable.

Features

Housing

  • 2 resident community capacity 2 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Middle Georgia Regional (12 miles away) Middle Georgia Regional (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Overlook Gardens 711 in Macon, GA is a fully furnished assisted living community that offers a range of amenities and care services to support the needs of its residents. The community features a dining room where delicious meals are served, taking into consideration any special dietary restrictions.

The well-maintained garden and outdoor spaces provide a serene environment for residents to relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are clean and tidy at all times. Move-in coordination is offered to ease the transition for new residents.

Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access available at Overlook Gardens 711.

The care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure continuity of care for residents. Special attention is given towards managing diabetes through specialized diet plans. Medication management is available to assist residents in taking their prescribed medications.

Transportation arrangements are made for medical appointments as well as visits to doctors' offices, ensuring that residents have easy access to healthcare facilities.

Residents can participate in scheduled daily activities that cater to their interests and preferences, promoting social engagement and overall well-being.

Overlook Gardens 711 is conveniently located near various amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to essential services within close proximity.

Overall, Overlook Gardens 711 provides a comfortable and supportive environment for seniors seeking assisted living services in Macon, GA.

Nearby Places of Interest

This part of Macon, Georgia offers a variety of amenities that cater to the needs and interests of seniors. With a selection of restaurants including Old Times Country Buffet and El Sombrero Mexican Grill & Bar, seniors can enjoy a range of dining options just a short distance away. Nearby pharmacies such as Express Rx Pharmacy and CVS Pharmacy provide convenient access to medication and healthcare supplies. There are also several reputable physicians and hospitals in the area, ensuring quality medical care is within reach. For recreational activities, parks like G. Bernd Park and Macon Dog Park offer opportunities for outdoor enjoyment. Additionally, transportation options such as U-Haul Neighborhood Dealer and Macon Station make it easy for seniors to get around the area. Overall, this part of Macon provides a blend of convenience, healthcare facilities, and recreational opportunities suitable for senior living.

Restaurants

  • Old Times Country Buffet (0.3 miles)
  • Burger King (0.7 miles)
  • Nu-Way Weiners (1.3 miles)
  • El Sombrero Mexican Grill & Bar (1.3 miles)
  • Vintage Restaurant - Marriott Macon (1.6 miles)
  • American Feel & Wings (1.7 miles)
  • Waffle House (1.8 miles)

Pharmacies

  • Express Rx Pharmacy (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Scott's Health Mart Pharmacy (1 miles)
  • Anco A Division of Chem-Aqua (3.6 miles)
  • Walgreens (4.4 miles)

Physicians

  • Coliseum Heart, Lung And Vascular (1.3 miles)
  • Coppage A Taylor III MD (1.3 miles)
  • Obgyn Specialists (1.3 miles)
  • Internal Medicine Associates (1.4 miles)
  • Carlos O Martinez (1.4 miles)
  • Georgia Cancer Specialists (1.4 miles)
  • Skin Care Physicians of Georgia (1.4 miles)

Hospitals

  • Coliseum Diagnostic Center (1.3 miles)
  • Coliseum Medical Center Radiology/X-Ray (1.3 miles)
  • Albert Luce Heart Tower (2.5 miles)
  • PICU- Pediatric Intensive Care Unit (2.5 miles)
  • Lake Bridge Behavioral Health System (4.5 miles)

Places of Worship

  • Real Life Church (1.6 miles)
  • St Peter Claver Catholic Church (2.6 miles)
  • Lutheran Church-The Redeemer (3 miles)
  • Southern Baptist Convention (3.9 miles)
  • Immanuel Baptist Church (3.9 miles)

Transportation

  • U-Haul Neighborhood Dealer (2.1 miles)
  • Macon Station (2.3 miles)

Parks

  • G. Bernd Park (2.2 miles)
  • Macon Dog Park (2.7 miles)
  • East Macon Park (3.3 miles)

Cafes

  • Chevys Cafe (4.1 miles)

Frequently Asked Questions

Where is Overlook Gardens 711?

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