2450 Benson Ridge, Lithonia, GA 30058
For more information about senior living options: (844) 490-3973
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Golden Bridges offers an exceptional level of care and customer service that sets the facility apart. The staff provides compassionate, around-the-clock care. The staff's dedication and individualized attention ensure residents' well-being and happiness. Golden Bridges Senior Care Services is a great assisted living facility; residents are treated with dignity, respect and compassion. The employees are amazing, and the owner is praised for transparency with employees. The facility is described as safe, secure, loving, healthy, and family-oriented. The foundation provides volunteers for entertainment, and the seniors are always happy and healthy. The facilities are nice and comfortable, like home; the owner is caring and knowledgeable and the staff is well trained and caring.
"All locations need to be shut down; these people are wolves in sheep's clothing." "There is very poor management." "The owner isolates residents from their families and is vindictive and dishonest." "She feeds them expired food, microwave TV dinners, old snacks." "She keeps them locked up in front of a TV all day and uses kid gates to keep them from going anywhere." "She doesn't allow patients to roam freely, play games, or celebrate holidays." "The owner and her family ride in nice new cars while workers are paid little and lied to about pay." "The owner allegedly called 911 and lied to paramedics to get a resident out of the hospital." "Five-star reviews posted before were by the owner's daughters or herself."Golden Bridges Senior Care Services emerges in these accounts as a place that divides opinion as sharply as it aims to care for the elderly. For every reviewer who speaks of a warm, family-like atmosphere and a level of attention that feels personal and constant, another person describes a facility that fell short of those promises in serious, unsettling ways. The threads of praise and concern run through multiple locations, with families reporting both moments of genuine kindness and alarming failures in management, safety, and daily life for residents.
On the positive side, many accounts highlight an exceptionally caring approach from the staff and a culture that treats residents with dignity and respect. Several reviewers note around-the-clock, compassionate care and individualized attention - an impression that the staff are invested in the well-being and happiness of the loved ones they serve. One person calls the facility a GREAT assisted living option where residents are treated with dignity and compassion, with volunteers from the foundation providing engaging activities and a consistently cheerful, healthy environment. Others emphasize a home-like atmosphere, praising the owner as caring and knowledgeable, and describing the overall environment as family-oriented and transparent. A caregiver who works with Golden Bridges even describes the team as phenomenal, underscoring a sense of pride in the way the operation is run and in the contentment of residents who appear to thrive there. In several narratives, families feel a peace of mind knowing their loved ones are in a setting that values warmth, respect, and personal attention.
Yet, alongside these affirmations, there is a chorus of grave warnings and negative experiences that paint a very different portrait. Some reviews accuse the facility of poor management and a lack of accountability, with phrases such as "wolves in sheep's clothing" used to describe what they see as hidden, self-serving motives. The most inflammatory claims center on safety and care lapses: reports of residents being fed expired food or microwave TV dinners, being kept behind gates, and not being allowed to move freely or participate in activities or celebrations. One reviewer asserts that a loved one was isolated in a room without TV or entertainment and that there were actions taken that caused distress or depression. There are even assertions of neglect or mistreatment that extend to how residents are treated on holidays or how staff are compensated and managed.
There are critiques focused specifically on the owner and leadership. Several reviewers question the owner's credentials, suggest a lack of compassion, or describe actions that they view as vindictive or deceptive. Claims include that the owner presents herself as a registered nurse while appearing to be incompetent, and that she isolates residents from families and has intervened in ways that families find troubling, including a dramatic claim that 911 was called in a manipulative attempt to remove a resident from the facility. Another recurring note is that some of the most favorable online posts may come from people tied to the ownership - "the owner's daughters or herself" posting five-star reviews - leading some readers to wonder about bias and authenticity. The tension between admiration for some staff members and distrust of leadership creates a complex mosaic in which the experience of care seems highly contingent on individual staff interactions and perhaps even local management.
There are also poignant reminders that the experience is not uniform across stories. A few reviewers recount moments of genuine appreciation - gratitude for people who go above and beyond, praise for a boss who communicates with transparency, and testimony from families that their loved ones were treated with kindness. But this is balanced by accounts of significant financial and logistical concerns: reports of staff working long hours for relatively low pay, claims of pay disputes, and allegations of families being asked to bear burdens in ways that feel unfair or opaque. The contrast between stories of trust and stories of exploitation or fear makes it clear that experiences vary widely and may hinge on the specific team on duty or the exact timing of a family's interaction with the facility.
What all of these accounts suggest is that any family considering Golden Bridges should proceed with careful, thorough due diligence. Prospective residents' families are encouraged to ask pointed questions about staffing ratios, daily routines, nutrition, and activity options; to request direct conversations with current residents and their families; to review licensing and inspection records; and to observe how management handles concerns when they arise. It's also prudent to seek a clear picture of financial practices, including how pay, benefits, and personal obligations are structured, and to verify the credentials and training of key staff and leadership. The mixed experiences captured here imply that the care environment can be trustworthy and fulfilling in some circumstances, while in other cases serious gaps in care and governance can have real consequences for residents and their loved ones.
In sum, Golden Bridges Senior Care Services is described by some as a beacon of compassionate care and family-centered service, where residents feel respected, safe, and well-attended. At the same time, a substantial number of voices warn of neglect, mismanagement, and troubling conduct - concerns about safety, diet, isolation, and the integrity of leadership. The resulting picture is not black and white but rather a spectrum, underscoring the need for prospective families to undertake direct, rigorous due diligence. If you are evaluating this facility, consider visiting multiple times, speaking frankly with staff and residents, reviewing any available external records, and listening to a broad range of experiences to form a well-rounded view before making a decision about care for a loved one.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Grove Manor is a personal care home located in Lithonia, GA. Our community offers a range of amenities and services to ensure the comfort and well-being of our residents.
Our spacious dining room provides a welcoming space for residents to enjoy their meals, which are prepared by our dedicated staff. The community is fully furnished, offering a comfortable and inviting atmosphere for all residents.
For those who enjoy spending time outdoors, we have a beautiful garden area where residents can relax and take in the fresh air. Housekeeping services are provided to ensure that our community remains clean and well-maintained at all times.
We understand that moving can be stressful, so our team offers move-in coordination services to help ease the transition for new residents. Additionally, our community provides convenient access to telephone and Wi-Fi/high-speed internet services.
At Golden Grove Manor, we prioritize the health and well-being of our residents. Our dedicated staff is available to assist with activities of daily living as needed, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary care.
For those with special dietary needs or restrictions, we offer diabetes diet options and can accommodate special dietary requirements. Our staff assists with meal preparation and service to ensure that each resident's nutritional needs are met.
Transportation arrangements are available for medical appointments, ensuring that residents have access to necessary healthcare services. In addition, there are various nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals providing convenience for our residents.
To keep residents engaged and active, we offer scheduled daily activities designed to promote socialization and stimulation. This includes outings to nearby attractions as well as on-site activities.
Overall, Golden Grove Manor offers a caring community environment where seniors can receive personalized assistance while maintaining their independence and enjoying an enriching lifestyle.
Golden Grove Manor - Personal Care Home is located at 2450 Benson Ridge, Lithonia, GA 30058 in Rockdale County, Georgia
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