Mesun
Save88 Johnson Road, Lawrenceville, GA 30046
For more information about senior living options: (844) 490-3973
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Across families evaluating MeSun/MESUN's respite, home health, rehabilitation, and hospice services, experiences run the gamut - from searing accusations of neglect to glowing tributes to compassionate care. The reviews reveal a landscape where some encounters were marred by what one caregiver called a "profit-driven" vibe and serious lapses in basic dignity, while others celebrate teams that delighted in patient well-being and collaborative communication. It becomes clear that what you experience can depend a lot on which program you're using, when you're there, and which staff members happen to be on duty.
One particularly disturbing account describes a three-day respite stay that dissolved trust in an instant. A daughter, an RN with more than 23 years of experience, found signs of severe neglect and dehydration in her mother's room. The patient was nude in bed except for a rancid, urine-soaked diaper and a bed sheet; her mother's confusion had intensified. The CNA reportedly admitted to understaffing, and the daughter pulled her mother out of the facility that same day. She alleges missed medication doses - evidenced by medication packets left with too many pills still in them - leading to a urinary tract infection, a spike in blood pressure, and even greater cognitive confusion. The reviewer framed the experience as a stark warning against entrusting a loved one to a place she described as "solely profit-driven," and she underscored the fundamental dignity her mother deserved, which she felt was not being met.
In contrast, another reviewer - a nurse who had cared for family members and witnessed enough lapses to know better - found MESUN Home Health in Lawrenceville to be exemplary over several months. After firing a previous home-health provider for unreliability - missed visits and inconsistent service - this reviewer moved care to MESUN and described a clear improvement. She highlighted specific individuals, praising nurses Amanda and Sheila as "stellar," and she commended how the agency maintained open, ongoing communication with her as the daughter. For this reviewer, MESUN Home Health became the standard by which all others should be measured within Lawrenceville, a place where dependable visits, timely updates, and hands-on attention transformed caregiving from a daily burden into a manageable, coordinated effort.
Yet not all Lawrenceville experiences aligned with that high bar. A separate, intensely negative narrative recounts a stay at MESUN that left the writer traumatized. Recovering from major back surgery, the narrator encountered caregivers who seemed disinterested or resentful about providing basic assistance. Meals were mishandled - food left on a tray table out of sight and reach - and calls for help were met with long delays. The call button itself was described as poorly positioned and difficult to access, especially for someone who was bedridden and just out of surgery. The physical therapy program supposedly offered little actual therapy: three weeks yielded far less than the implied amount of care, with a wheelchair left parked and a patient left waiting for help during therapy sessions.
The same account details a broader pattern of neglect: a patient whose wounds were not promptly managed due to supposed missing orders, only for the wound nurse to reveal that orders did exist. Staples were not removed when they should have been, prompting confusion between the patient's medical team and the neurosurgeon's office. The reviewer suggested that staff focused more on computers than on patient needs, and they described a constant struggle to obtain basic comforts - thirsty patients asking for lemonade were repeatedly told the kitchen had closed, while "nice" staff members would conjure up something somewhere. The sense of entrapment grew as the patient fled the facility with a medical power of attorney in hand, a necessary safeguard that the reviewer credits for enabling an exit. The overall tone was of a system that prioritized revenue over patient well-being, highlighted by comments about shower access, hygiene, and even the inability to watch TV during a prolonged stay.
Against these darker notes, other accounts present MESUN as a capable provider with meaningful positives. Another reviewer who spent a little over two weeks as a patient described a room that was "a good size and quiet" and praised both physical therapy and occupational therapy for building confidence and preparing the patient for a return home. This perspective emphasizes the capable, rehabilitative side of MESUN, where skilled therapists helped patients rebuild independence and feel hopeful about discharge. It serves as a counterbalance to the more negative reports, illustrating that not all patients experience the same level of care, even within the same organization.
Family members who placed trust in MESUN for their loved ones also offered heartfelt endorsements. One reviewer who recently had a family member stay at the Lawrenceville location highlighted the warmth and friendliness of the staff, noting that residents appeared content and that her mother benefited from attentive care during recovery from a hip replacement. The piece singles out two staff members - Ashley (morning/day shift) and Shamir (night/weekends) - as particularly reassuring presences. The reviewer also praised the nursing staff across shifts and specifically commended a CNA, Amelia, whose compassionate care stood out. This account references corroborating word-of-mouth from a nurse at Northside, underscoring that the facility's better days can be deeply influenced by a few standout caregivers who consistently deliver comfort and competence.
Other personal tributes focus on the positive impact MESUN has had on families during end-of-life transitions. One message expresses gratitude for the hospice team's compassion and support as a sister faced the end of life, acknowledging that the team helped ease suffering during a difficult time. The sense of gratitude extends to the hospice side of the operation, where the experience was described as invaluable for guiding families through end-of-life decisions. Another review lauds the Mesun Hospice team for enduring patience and kindness as parents faced health challenges, with a particular nod to Richard Son for his considerate leadership through challenging conversations and decisions. Taken together, these end-of-life reflections present hospice care as a source of steadiness, empathy, and practical guidance when families needed it most.
Taken as a whole, the collection of reviews presents a complex portrait of MESUN's services. Some families describe a day-to-day experience - especially in respite and some home-health settings - that fell far short of expectations, with concerns about staffing, medication management, responsiveness, hygiene, and patient dignity surfacing as central themes. Others recount moments of exceptional care: dedicated nurses, clear communication, thoughtful therapy, and a sense of partnership between caregivers and families that enabled loved ones to regain function or to be cared for with dignity during life's most challenging moments. The stories about hospice care - where families faced end-of-life decisions - tend to emphasize comfort, compassion, and practical support that helped ease painful transitions.
In the end, the reviews reveal a care ecosystem that cannot be reduced to a single verdict. Individual experiences, staff assignment, time of day, and the specific program (respite, home health, rehabilitation, or hospice) all appear to shape outcomes in meaningful ways. For families considering MESUN, the message is multifaceted: there are deeply positive experiences rooted in compassionate, attentive care, but there are also cautionary narratives that highlight potential gaps in staffing, communication, and day-to-day reliability. The diversity of responses underscores the importance of thorough, in-person assessments and ongoing communication with caregivers, so that families can gauge whether a given MESUN team in a given location is aligned with their expectations for dignity, responsiveness, and personalized attention.
Mesun in Lawrenceville, GA is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a spacious dining room where residents can enjoy delicious meals that cater to special dietary restrictions. Housekeeping services are also provided to maintain cleanliness and tidiness within each resident's living space.
Mesun also boasts beautiful outdoor spaces, including a garden, where residents can relax and take in the natural surroundings. Wi-Fi/high-speed internet is available throughout the community, ensuring residents can stay connected with their loved ones or indulge in their favorite online activities.
In terms of care services, Mesun offers assistance with daily activities such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure residents receive any necessary medical attention or treatments. Medication management is provided to ensure residents are taking their prescribed medications correctly.
Transportation arrangements for medical purposes and doctor's appointments are readily available, making it convenient for residents to access necessary healthcare services. In addition, Mesun is situated near multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various amenities and services within the surrounding area.
To keep residents engaged and entertained, Mesun offers scheduled daily activities for them to participate in. Whether it's socializing with peers or pursuing individual interests, there is something for everyone at Mesun in Lawrenceville, GA.
Mesun is located at 88 Johnson Road, Lawrenceville, GA 30046 in Gwinnett County, Georgia
Mesun on seniors.fyi includes 6 photos including images showing interior, rehabilitation, caregiver, healthcare, assistance, bathroom, shower, wheelchair, and more.
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