8320 Kendrick Road, Jonesboro, GA 30236
For more information about senior living options: (844) 490-3973
The owner and an RN promptly came to assess the father's care needs. A care provider was arranged by 6:30 p.m. for a 13-hour shift. The staff consistently went above and beyond for the family. The company is dependable, trustworthy, and hardworking. Felicia showed genuine concern and Ms Lewis demonstrated compassion. They provided 24-hour care and continued to check in, even sending care packages.
The company neglected the mother by leaving her without care for three consecutive days. The phones were barely answered and there was no emergency number listed, described as completely unprofessional. It is suggested that the mother could have died if she had remained under the sole care of this home care company. The mother suffered a stroke and was left without care for three days after repeated assurances that someone would be sent. The family felt their trust in the company was betrayed and pursued legal action. The review accuses the company of lying and hypocrisy, implying the staff and owner lack compassion and integrity. The company failed to provide services for a partially bed-bound client wearing diapers for three days due to staffing issues. An aide was sent unsupervised and lacking required experience, with instances of aides who could not even change a diaper.S & S Personal Care Home in Jonesboro is best suited for families seeking a small, home-like setting with round-the-clock support for seniors who prioritize intimate, personalized care over institutional anonymity. The model functions best when a resident's routine, medical needs, and preferences can be known and honored by a stable, hands-on caregiving team. This setting appeals to those who want a warm, relationship-based approach and are comfortable partnering with the staff on daily planning, scheduling, and ongoing monitoring. When these conditions hold, daily life tends to feel secure, predictable, and more like a familiar home than a facility.
However, this option may not be right for every situation. Families facing residents with complex medical needs, high risk of falls, or requiring consistent, formal supervision should consider alternatives. The most cautionary signals come from accounts describing extended gaps in service, limited responsiveness, and communication breakdowns. In some cases, phone access was unreliable and emergency contacts were not clearly available. For clients who depend on reliable, scalable staffing or on formalized escalation protocols, a larger agency with layered back-ups may deliver the predictability that this environment sometimes lacks.
On the plus side, when staff are present and engaged, the care feels deeply personal and dependable. Several reviews highlight swift responses in emergencies, including an owner and an RN arriving promptly and mobilizing a caregiver for a shift the same day. Longstanding family relationships with the agency, consistent check-ins, and thoughtful touches reinforce a sense of trust. Families repeatedly describe staff as compassionate, professional, and willing to go beyond the call of duty, with aides who form meaningful rapport with residents. Those elements translate into real peace of mind for families balancing work and caregiving responsibilities.
Yet the strongest warnings center on staffing gaps and uneven quality. One distressed account describes three days without any care, with minimal phone responsiveness and no clear emergency number - a situation that tests safety and shatters trust. A second review accuses unprofessional conduct and claims unprepared aides, including unsafe lift use and improper diaper changes. Several comments question the depth of training and the ability to staff partially bed-bound residents at all times. Taken together, these issues create legitimate concerns about reliability, safety, and the consistency expected in around-the-clock care.
Pros and cons must be weighed with an eye toward safety and continuity. The warm, personalized care cited in positive reviews is a real asset, yet it cannot erase the risk posed by gaps in service and inexperienced handling of complex needs. A practical path forward involves thorough diligence: verify current caregiver-to-resident ratios, request a formal plan of care with back-up coverage, confirm an accessible emergency contact and escalation process, inspect training records for lift safety and hygiene procedures, and speak directly with multiple current families about consistency and responsiveness. If these safeguards are solid, the positives may far outweigh the risks; if not, the operational fragility becomes unacceptable for residents who count on reliable care every day.
In sum, S & S Personal Care Home is a practical choice for families prioritizing a homey atmosphere, close caregiver relationships, and the flexibility to tailor schedules around a loved one's routines. It is not the best fit for those who require airtight reliability and formalized, scalable systems. Prospective residents who can confirm consistent staffing, robust back-up plans, and responsive communication will likely find this option a strong partner in daily living. Those who cannot tolerate potential gaps should actively explore alternatives, demand transparent guarantees, and compare other agencies before making a final commitment.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.S & S Personal Care Home in Jonesboro, GA is a well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by skilled culinary staff. The living spaces are fully furnished, providing a cozy and homely atmosphere. There is also an outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to keep the community clean and tidy, allowing residents to focus on enjoying their time without worrying about chores. Move-in coordination is also available to assist new residents in transitioning smoothly into their new home.
S & S Personal Care Home offers assistance with activities of daily living, including bathing, dressing, and transfers. The experienced staff works closely with health care providers to ensure coordination of care for each resident's specific needs. Diabetes diet management is available for those who require it.
Residents can participate in scheduled daily activities that cater to their interests and preferences. The community also provides medication management services, ensuring that medications are taken correctly and on time.
Transportation arrangement for medical appointments is offered for convenience and peace of mind. In addition, there are several nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, providing easy access to various amenities and resources within the surrounding area.
Overall, S & S Personal Care Home provides a comfortable and supportive environment where residents can receive personalized care while maintaining their independence and enjoying an active lifestyle.
S & S Personal Care Home is located at 8320 Kendrick Road, Jonesboro, GA 30236 in Henry County, Georgia
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