7984 Flanders Court, Jonesboro, GA 30238
For more information about senior living options: (844) 490-3973
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The shelter is valued as a place for women in need of temporary housing. The staff are described as very pleasant and helpful. The owner is regarded as nice, and the staff are seen as caring. Reviewers note opportunities to donate items and share their ministry, indicating a welcoming environment. Some reviewers express gratitude and affection for the shelter's existence and purpose.
The staff are rude and unhelpful, especially on the phone, and rarely answer questions. The owner is described as cold and unsympathetic to people who need shelter. The shelter provides conflicting information about eligibility, causing confusion and frustration. The facility is said to lack compassion and respect for people experiencing homelessness. Donors and callers report rude treatment and poor customer service from staff. Donations are refused due to "no space," disappointing those trying to help. The environment is described as toxic, with allegations of corruption, greed, and poor leadership. Some staff are accused of abusive or aggressive behavior toward residents. Staff are said to deflect help by redirecting people to other organizations instead of assisting them directly. The rules and chore requirements are overly strict, sometimes leading to eviction for minor infractions. The center is accused of prioritizing money over the well-being of residents. There are reports of unnecessary or irrelevant refusals of services that could help those in need.Across a string of experiences that run from hopeful to heartbreaking, the community's accounts paint a complicated portrait of a local shelter that serves as a beacon for some and a source of frustration for others. On one hand, there are words of gratitude and relief: a woman who says, "I love this place! I'm thankful that there's a place for women to go that need temporary shelter," and another who notes, "For MY experience, staff was very pleasant? I was able to share about my ministry and also donate items." A different voice adds, "I've been here and was treated with support and respected." For some, the shelter is a necessary refuge in tough times, a place where basic shelter feels within reach and even where small acts of kindness - like a donor sharing their church's outreach or volunteers offering space for a ministry - happen.
But the same collection of accounts is thick with sharp contrasts. A recurrent thread is frustration and disappointment with how people who are unhoused are treated when they call or arrive. One caller describes being met with a terse, off-putting tone on the phone: "How can I help you?" followed by a rapid assess-and-dismiss: "They told me they were full." The sense of being turned away often comes with confusing, inconsistent messages about eligibility and capacity. Some reviews report conflicting information about who is eligible. For example, one person recalls that the shelter "accepts age 26 but a woman later told me, ?I'm too young,'" highlighting a troubling inconsistency that can leave those seeking help uncertain about where to turn.
In other cases, the experience on intake feels rough or even hostile. A common refrain is that staff can sound impatient, unwelcoming, or dismissive. A resident recounts an older woman giving "second-hand information" or refusing to answer basic questions, insisting, "ma'am I can't give out second-hand information." Another review highlights an intake encounter where the staff member persisted in asking personal questions instead of listening to what the caller needed, ultimately leaving the caller frustrated and unsure about whether help was genuinely available. The complaints aren't limited to phone calls; some reviews describe tense, even punitive, in-person interactions, where rules feel rigid and compassion seems scarce.
Rules and resources seem to loom large in many guests' experiences. Several reviews emphasize a heavy emphasis on rules and routines - sometimes expressed as security, sometimes as rigidity that feels punitive. One account mentions being told that chores had to be completed within a specific window, with the implication that failing to meet those expectations could jeopardize a stay. Another reviewer complains about "too many rules" and suggests that the facility's leadership is more focused on policy enforcement than on helping people get back on their feet. In some cases, the leadership dynamic is described as a mixed bag: the owner is praised as "very nice," yet perceived to be constrained by a framework that makes staying there feel transactional rather than truly supportive.
Another persistent theme is the difficulty around donations and material support. Several reviewers report that the shelter does not accept clothing at times, citing Covid-related restrictions or space concerns. One person notes, "They don't even accept clothes? because Covid." Others report that donations of goods were turned away or redirected, even when the intention was to support residents. There are also calls for greater openness about what the center can or cannot receive, with some donors feeling frustrated by inconsistent acceptance policies. The sense that cash donations are the primary, or at least preferred, form of support crops up in multiple voices, alongside reminders that many people prefer to give tangible items to help those staying there.
A notable but less frequent thread is the perception that some staff members genuinely want to help, sometimes even going beyond the basics to support guests' broader needs. One reviewer says the staff was "pleasant" and that they could share their ministry and donate items, while another described a donor attempting to offer free services (a nail service) and encountering resistance to outside help. There are also mentions of kindness from individuals who simply want to give back to the community, and even a sense that some residents themselves recognize positive efforts when they see them. Yet these glimpses of helpfulness are often sandwiched between more critical experiences, underscoring the unevenness of service and tone.
In another vein, the accounts touch on concerns about leadership style and the facility's priorities. A few reviewers describe what they see as corruption or a toxic environment, citing "unethical, unintegral, greed, & poor leadership," and the perception that "they care more about money than they do ppl," with a blunt charge of "VERY TOXIC ENVIRONMENT." Others acknowledge potential improvements and call for more consistent, compassionate guidance. A recurring desire is for someone at the top to lead with clarity, consistency, and genuine concern for the people who arrive seeking shelter, rather than a culture of rule enforcement that can feel punitive or distant.
Amid the spectrum of experiences, a few stories are particularly striking for their emotional intensity. One review describes an in-person visit where a staff member allegedly hit a resident with a towel, prompting a strong recommendation to look elsewhere if possible. Another recounts a promise of assistance that never came, leaving the individual to feel that the shelter was more about appearance than about real help, followed by a sense of personal disappointment that persisted even after moving on. Across these accounts, the tone shifts between protest and plea: some insist that the shelter is essential, others insist that it fails those it purports to serve, and still others simply want better local options - more kindness, more reliable information, more pathways out of homelessness.
Taken together, the collection of experiences presents a community grappling with a difficult mission: to provide shelter, safety, and dignity to people who are at their most vulnerable. Some individuals find a landing place and a measure of support in this shelter, experiencing moments of humanity amid hardship. Others encounter friction - miscommunication, rigid rules, perceived self-interest, and inconsistent care - that leaves them feeling rejected or dehumanized just when they needed help the most. The recurring message, clear as a landscape of voices can render it, is that homelessness salvation arrives not only from walls or beds, but from a consistent, compassionate approach: clear information, respectful communication, fair access, and leadership that prioritizes people over policy. Until those elements are reliably in place, the shelter will continue to be a place of contradictions - at once a necessary refuge for some and a source of frustration for others.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.House Of Hope Life Sharer Home in Jonesboro, GA is a warm and welcoming board and care home that provides personalized care services for seniors. Our fully furnished home offers a comfortable and homelike environment where residents can feel at ease.
Our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives the support they need to maintain their independence. We also coordinate with health care providers to ensure comprehensive care for our residents.
At House Of Hope Life Sharer Home, we understand the importance of proper nutrition and offer specialized meal preparation and service. Our staff is well-versed in diabetes diets and other special dietary restrictions, ensuring that each resident's nutritional needs are met.
We provide a range of amenities to enhance the quality of life for our residents. Our dining room is a social hub where residents can enjoy delicious meals together. The outdoor space offers a serene setting for relaxation or gardening. Wi-Fi/high-speed internet is available throughout the home, allowing residents to stay connected with loved ones.
We also offer various activities throughout the day to keep residents engaged and entertained. From scheduled daily activities to nearby cafes, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians – there are plenty of options for our residents to explore their interests and remain active within the community.
Transportation arrangements are available for medical appointments, ensuring that residents have convenient access to healthcare services when needed.
At House Of Hope Life Sharer Home, we strive to create a supportive and caring environment where seniors can thrive. Contact us today to learn more about how our assisted living community can meet the unique needs of your loved one.
House Of Hope Life Sharer Home is located at 7984 Flanders Court, Jonesboro, GA 30238 in Fayette County, Georgia
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