8070 Linda Court, Jonesboro, GA 30238
For more information about senior living options: (844) 490-3973
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Ms. Dennis is consistently on point and responds quickly to emails. R. Clark is respectful, explains everything clearly, checks her email promptly, and gets the job done. Janet Wiggins and Laura Lee helped a client find a voucher-accepting apartment, and the client is deeply grateful. Ms. Lora Lee and Ms. Lori Dennis are superb employees who provide quality customer service and are prompt and concise. Ms. Hills is professional, polite, and helpful. Ms. Robinson in portability is awesome and guides clients through the process, with smooth voucher processing. Mrs. Robinson's energy is flawless and amazing, and she explains things clearly.
They are a disorganized, unprofessional mess. They rarely return emails and never return phone calls. The front desk receptionist was rude. The Jonesboro Housing Authority moves extremely slow and transfers/porting take too long. They are an embarrassment to the public housing industry. There are allegations of fraud and dirty tactics to remove people from vouchers.Across the spectrum of experiences shared about Jonesboro Housing Authority, one core thread is evident: the people who work there matter a great deal. For many residents, the warmth, responsiveness, and professionalism of the staff make a real difference in navigating what can be a daunting process. For others, the same system feels slow, disorganized, and frustratingly hard to reach. Taken together, the collection of notes paints a portrait of an organization that can be a lifeline for housing stability when it clicks, but that also leaves people frustrated when communication and processes falter.
Several reviewers highlight dedicated, capable frontline staff and caseworkers who consistently go the extra mile. Ms. Dennis, a longtime caseworker described as "on point" and highly responsive to emails and questions, earns frequent praise for her professional and respectful demeanor. Other staff members are celebrated for their patience and clarity as they walk applicants and tenants through complex steps. Ms. Hills is singled out for professionalism and helpfulness in a recent in-person visit. In particular, the portability team receives strong commendations: Ms. Robinson, in portability, is described as awesome and energetic, capable of guiding clients through the entire process even when caseloads are heavy. One reviewer notes that the process can move fairly smoothly if you come prepared, with Ms. Robinson helping them secure a voucher and an RTA packet within a couple of weeks. The appreciation extends to Laura Lee and Janet Wiggins, whose advocacy and guidance helped a resident port from another state and secure a suitable apartment that accepts vouchers.
Several accounts highlight specific success stories that underscore the human impact of strong staff engagement. Miss Jefferson, who relocated from Ohio and faced a daunting search for housing, credits a pivotal exchange with Janet Wiggins and Laura Lee for finding a suitable place at Flats at Mount Zion that would accept her voucher. Her story emphasizes the importance of encouragement, direct help, and practical steps when working through the voucher process, especially for someone who is oxygen-dependent and reliant on home-delivery services. Another positive thread centers on the way certain caseworkers communicate: quick, clear, and accessible responses to questions can make what feels like a bureaucratic maze manageable and less overwhelming. When staff demonstrate this level of attentiveness, residents feel supported rather than abandoned.
On the other side of the ledger, several reviews catalog experiences of slowdowns, poor communication, and perceived mismanagement that challenge trust in the agency. Some residents describe a front desk that can feel rude or unhelpful, noting that a single negative interaction can color the overall impression of the organization. A recurring concern is the difficulty of getting responses: "they rarely return emails and never return phone calls," one reviewer laments, describing a pattern of delays and a sense that essential money matters or paperwork aren't being handled promptly. Complaints about the pace of processing and the volume of caseloads paint a picture of an overburdened system where even well-intentioned staff do their best under pressure, yet residents feel they are not moving through the process in a timely or transparent way.
There are more severe grievances that reflect deeper frustrations with operations and accountability. One account alleges financial misconduct involving a staff member and a significant amount of money, followed by claims that the agency is not handling inquiries properly and that a lack of transparency is contributing to eviction pressures and voucher instability. These allegations are serious and understandably alarming to readers who rely on a functioning housing program. Another reviewer expresses a broad indictment of disorganization and unprofessionalism, saying the agency should not be in charge of public housing or voucher coordination when they struggle to ensure landlords and tenants receive what is promised. Taken together, such comments underscore a demand for stronger oversight, accountability, and communication from leadership.
Amid the varied reviews, there is a shared call for improvement that runs through multiple voices: the system needs more staff to handle the caseloads, better communication channels to ensure timely answers, and a more consistent level of professionalism across all contact points, from the front desk to case management. Some residents acknowledge that staff are kind and capable but overwhelmed by volume, which can translate into frustration for applicants and tenants who are waiting for crucial actions like porting, inspections, or voucher payments. The overall sentiment is that with more resources, clearer procedures, and sustained accountability, Jonesboro Housing Authority could elevate the positive experiences that exist for many people into an organizational norm.
Even within the more challenging experiences, there is a sense of community and resilience among residents who rely on the housing authority. Some comments reveal appreciation for personal connections built with familiar staff members, highlighting that when someone sees a familiar, supportive face - someone who explains steps plainly and remains approachable - the stress of the process becomes more manageable. In parallel, there are voices that recognize the potential for better outreach and a more transparent culture of communication, suggesting that improvements in how information is shared and how timely updates are provided could prevent misunderstandings and reduce anxiety for families navigating housing eligibility, portability, and landlord relationships.
Finally, one reviewer suggested using promotional outreach to support community engagement, proposing the creation of a flyer or social media post to advertise a December 19 event featuring free food and service estimates from 12 PM to 7 PM. This detail reflects a broader theme of community-building alongside service provision: even as residents seek timely help with vouchers and housing needs, there is interest in strengthening connections, sharing resources, and making the organization a welcoming hub for families, neighbors, and stakeholders. The combination of deeply positive testimonials about individual staff members and constructive critiques about systemic bottlenecks paints a nuanced portrait of Jonesboro Housing Authority as an agency capable of meaningful impact, yet in need of structural enhancements to translate those successes into consistently reliable service for everyone.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nky Housing And Daughter is an assisted living community located in Jonesboro, GA. Our facility offers board and care home services, providing a cozy and welcoming environment for our residents.
Our amenities include a spacious dining room where residents can enjoy delicious meals served by our dedicated staff. The facility is fully furnished, ensuring that residents have all the comforts of home. We also have a beautiful garden and outdoor space where residents can relax and take in the fresh air.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our staff coordinates with health care providers to ensure that each resident receives the necessary medical attention. We also offer diabetes diets and can accommodate special dietary restrictions.
At Nky Housing And Daughter, we understand the importance of socializing and engaging in activities for our residents' well-being. Therefore, we have scheduled daily activities to keep them entertained and stimulated.
Additionally, our convenient location provides easy access to various amenities nearby. There are several cafes, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians in close proximity to our community.
Overall, Nky Housing And Daughter offers a comfortable and supportive environment for seniors who require assistance with their daily needs. Our caring staff is dedicated to providing personalized care while promoting independence and maintaining the highest standards of quality of life for our residents.
This part of Jonesboro, Georgia offers a range of amenities and services that may be appealing for senior living. With several pharmacies and medical facilities located within close proximity, residents have easy access to healthcare resources. Additionally, there are various dining options nearby, including fast food restaurants and healthier alternatives like Slutty Vegan. For spiritual needs, there is New Macedonia Baptist Church nearby. In terms of entertainment, seniors can enjoy movies at AMC Southlake 24 or Cinemark Tinseltown 17 And Xd theaters. The area also has parks for outdoor recreation such as McCurry Park and Creel Park. Transportation options such as Korean Air and TSA PreCheck are available for travel convenience. Overall, this part of Jonesboro provides a mix of practical necessities and recreational opportunities for seniors looking to reside in the area.
Nky Housing And Daughter is located at 8070 Linda Court, Jonesboro, GA 30238 in Fayette County, Georgia
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