The Ostolaza Residence Pch

Pros

• The staff at The Ostolaza Residence provide excellent care and are easy to work with, making families feel comfortable and valued.
• The facility is clean, beautifully decorated for every season, and has a cozy atmosphere that feels like home.
• Residents receive compassionate attention, and families appreciate the personalized care provided by Mary and her team.
• The caregivers ensure that medication management is organized effectively, contributing to residents' improved health outcomes.
• Families feel a sense of community and support from the staff, who often become like family during difficult times.
• The 24-hour attention offered at Mary’s residence provides peace of mind for families living out of state.
• Personalized companionship services meet unique needs, allowing residents to experience comfort without full-time medical care when it isn't necessary.
• Families have found the cost of care to be worthwhile given the quality of service and attention their loved ones receive.

Cons

• The father's experience at the facility was not pleasant, with concerns about a sitter that never materialized and being confined to a Geri chair for hours each day.
• There were complaints about inadequate staff levels, leading to poor patient interactions and care, including the inability to provide proper showers.
• The caregivers were restricted from discussing important medical information with family members, which caused additional distress.
• The father faced repercussions when the family gave their notice to leave, suggesting a lack of support and understanding from the facility.
• The hospice staff could not provide enough daily help during critical final months, leaving the loved one without proper attention in both home and nursing facility settings.

Review

The Ostolaza Residence has garnered a range of experiences from residents and families, reflecting both the strengths and weaknesses of the facility. Many reviews highlight the impressive care provided by the staff, noting their capability and dedication in delivering quality assistance to residents. In particular, one reviewer expressed immense gratitude for how well their mother was treated during her time at The Ostolaza Residence. The staff’s approach transcended professional duty; they became akin to family members, fostering deep connections that continued beyond the resident's passing. This emotional bond underlines a strong sense of community within the facility.

One of the most striking aspects mentioned in multiple reviews is the comfortable and cozy atmosphere that The Ostolaza Residence offers. Families shared that upon entering the facility, they felt immediately at ease—the ambiance was inviting enough that one family member remarked they could easily envision themselves taking a nap there. The attention given to cleanliness and decor throughout various seasons enhances this homely feeling. Compliments were also directed toward day-to-day operations; for instance, when visitors entered to find meals being prepared, it added an appealing touch that resonated positively with them.

Additionally, the commitment to medical management stood out in various testimonials. Reviewers appreciated how well staff managed medications for their loved ones, ensuring everything was organized efficiently while finding affordable options for prescriptions. A particularly touching detail reported was how diligently staff kept track of blood sugar levels for a resident with diabetes—an essential aspect of caregiving that demonstrated an attentiveness often missing in other facilities. Such instances contributed to an overwhelming sense of satisfaction among families who felt their loved ones were not just cared for but cherished.

However, not all experiences have been positive at The Ostolaza Residence. One stark contrast emerged in recounting another family’s grievances regarding their father’s stay. They described troubling scenarios where he faced inadequate patient interaction and minimal care from caregivers overwhelmed by responsibilities such as cooking and cleaning—all while trying to attend to various residents simultaneously due to understaffing issues. This led to unfortunate outcomes such as prolonged confinement to a “Geri chair,” which left him isolated during meal times and lacking necessary support from caregivers or management alike.

Moreover, communication hurdles between families and staff surfaced as a significant concern within some reviews. For example, policies seemed rigid concerning discussing medical updates about patients' conditions or changes in health status—a practice deemed detrimental by affected families who sought transparency regarding their loved one's care journey. Frustration over these restrictions led one reviewer to articulate serious concerns about potential repercussions if they initiated discussions about transitioning care facilities due to distress over inadequate treatment observed during their father's stay.

In contrast, several families found peace knowing that residential home settings like Mary’s house offered dedicated attention for ill relatives in need without having them feel institutionalized or isolated—an increasingly important consideration as many struggle with distance when caring for elderly parents living alone or battling illness miles away from their support systems back home. Family members noted how comforted they felt by 24-hour companionship tailored specifically towards addressing loneliness rather than full-time medical needs alone—a vital component often overlooked within traditional assisted living facilities.

Overall, The Ostolaza Residence provides an intricate tapestry of care experiences—some warm-heartedly celebrating its nurturing atmosphere filled with compassion while others starkly highlight operational flaws needing urgent rectification before further deterioration occurs for vulnerable residents caught under those circumstances beyond anyone's control.

This area of Evans, Georgia offers a variety of amenities that cater to different needs and interests. There are several dining options nearby, including fast food chains like McDonald's and Zaxby's, as well as more upscale choices such as Garlic Clove Italian Eatery and Hokkaido. For those who enjoy a quiet cup of coffee, cafes like Starbucks and Panera Bread are easily accessible. In terms of healthcare, there are multiple pharmacies and medical facilities within a short driving distance, ensuring easy access to essential services. The presence of several parks provides opportunities for outdoor recreation and relaxation. Additionally, there are places of worship close by for those seeking spiritual fulfillment. Overall, this part of Evans is well-equipped to meet the needs of seniors looking for a convenient and comfortable living environment with access to essential services and amenities.

Restaurants

• McDonald's (0.6 miles)
• Top China II (0.6 miles)
• Zaxby's (0.8 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.5 miles)
• Garlic Clove Italian Eatery (3.6 miles)
• Hokkaido (4 miles)
• Salsa's (4 miles)

Cafes

• Starbucks (0.6 miles)
• Panera Bread (6.3 miles)
• Starbucks (7.1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walmart Pharmacy (3.9 miles)
• Walgreens (4.9 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (5.9 miles)
• CVS Pharmacy (6 miles)
• Walgreens (6 miles)

Parks

• Blanchard Woods Park (2.3 miles)
• E.R. Park (4.3 miles)
• Patriots Park (4.6 miles)
• Evans Towne Center Park (4.6 miles)
• Lake Springs Recreation Area (6.5 miles)
• Lakeside Park (6.6 miles)

Places of Worship

• Journey Community Church (2.5 miles)
• Southern Baptist Convention (5.2 miles)
• Kiokee Baptist Church (5.5 miles)
• Abilene Baptist Church (7.5 miles)
• Simonia Baptist Church (7.6 miles)

Physicians

• Usera, Gianina University Physicians Endocrinology (2.6 miles)
• University Primary Care (4 miles)
• Pediatric Partners (5 miles)
• The Georgia Center (5 miles)
• Harmonie Medical (5 miles)
• Augusta - Aiken ENT and Allergy (5.1 miles)
• Dermatology Specialists of Augusta (5.1 miles)

Theaters

• GTC Evans Cinemas (5.1 miles)