Madison Heights Evans

Pros

• Residents at Madison Heights enjoy caring and attentive staff who provide personalized attention due to a low resident-to-caregiver ratio.
• The facility offers a clean, inviting environment that feels like home to many residents, contributing to their overall contentment.
• Families appreciate the variety of engaging activities organized by the activity director, which enhance residents' daily experiences.
• The nursing staff is proactive in monitoring residents' health and well-being, promptly addressing medical concerns as they arise.
• Madison Heights provides an all-inclusive pricing model, making it financially accessible without hidden fees for various levels of care.
• Several families highlighted the compassionate treatment their loved ones received throughout their stay, building trust with the staff members.
• The community fosters a safe environment that allows residents the freedom to walk about comfortably.
• Many reviewers noted the excellent communication from management and staff, keeping families informed about their loved ones' care.
• Staff members are recognized for their quick responses to inquiries and willingness to accommodate specific dietary needs or preferences.
• Overall, Madison Heights has garnered positive recommendations from families seeking memory care for their loved ones due to its supportive atmosphere and quality of care.

Cons

• Some staff treated family members as if they were residents, leading to feelings of being overlooked.
• There was limited meal selection, with only peanut butter and jelly offered for those who didn't like the main dishes.
• Although the day staff were wonderful, the care during second shift (3pm-11pm) was lacking.
• The facility’s management needs improvement in providing accurate initial information.
• There were concerns about yard appearance and maintenance, with hedges and dead items needing replacement.
• Laundry training for staff was inadequate, resulting in returned clothes that were pilled.
• A resident lost a significant amount of weight due to meals being too fancy and not aligned with their preferences; it took family intervention for changes to be made.
• Communication from staff regarding residents' conditions often required prompts from family members rather than being proactive or informative.

Review

Madison Heights has emerged as a consistent choice for families seeking compassionate memory care for their loved ones, particularly those diagnosed with Alzheimer's and dementia. Many family members have recounted positive experiences, highlighting the facility's welcoming and home-like environment that seems to foster contentment among residents. With an impressive caregiver-to-resident ratio—two caregivers for a maximum of twelve residents—the facility offers more personalized attention, which many families have found immensely beneficial. Residents often perceive Madison Heights as a second home, reporting feelings of comfort and safety within its walls.

The quality of care provided by the staff has garnered significant praise from residents’ families. Comments reflect an appreciation for the caregivers' competence and genuine concern for the well-being of each individual. Families note that caregivers are well-trained to handle the unique challenges posed by dementia patients, which reassures them regarding their loved ones' daily needs. The inclusion of a qualified nurse on call—even during weekends—has been cited as a noteworthy feature that contributes to effective healthcare management. Families reported feeling well-informed about any changes in their loved ones’ health conditions, including timely notifications regarding infections or necessary medication adjustments, which had not always been the case in previous facilities.

Activity programming at Madison Heights is another facet highlighted in numerous reviews. The community provides regular outings and engaging in-house activities tailored to stimulate cognitive functioning and social interaction among residents. This aspect has contributed positively to overall resident satisfaction; many family members noted how much their loved ones enjoyed participating in these activities and appreciated the effort staff put into planning them. An activity director dedicated to creating enjoyable experiences emphasizes the facility’s commitment to fostering both physical and emotional well-being.

While most feedback has been overwhelmingly positive, some suggestions have emerged regarding areas for improvement. Reviewers expressed concerns about meal selections at times being limited, citing instances where only peanut butter and jelly sandwiches were available if other options didn’t appeal to residents. However, after addressing dietary preferences directly with staff, some families were pleasantly surprised at how accommodating the kitchen was in adjusting meals based on specific likes or dislikes—ultimately leading to improved nutritional intake among residents who may be picky eaters or resistant to trying new foods.

Moreover, while most interactions with day staff were described as warm and attentive, family members noted discrepancies during evening shifts when fewer staff were present. Suggestions made by families aim at enhancing overall staffing consistency across all shifts—ensuring that every resident receives high-quality care no matter what time it is—and improving communication pathways between families and administration regarding updates on their loved ones’ statuses without having to wait for prompts or inquiries from relatives.

Financial considerations also played a role in selecting Madison Heights over other facilities—particularly as reviewers pointed out the lack of hidden fees commonly associated with different levels of care in other institutions. Families found peace knowing that they would not encounter unexpected costs related to services provided; this transparency can ease some anxiety surrounding long-term planning for care expenses.

Overall, Madison Heights comes highly recommended by those who have experienced its services firsthand. Warmth emanates from descriptions of loving interactions between staff members and residents alike—especially poignant anecdotes shared by family members indicating how deeply valued individuals felt cared for right until life’s end within this nurturing environment. The combination of expert caregiving paired with engaging activities coalesces into a commendable approach toward memory care living that inspires confidence among families seeking homes for their cherished loved ones dealing with Alzheimer’s disease or related dementias.

This part of Evans, Georgia offers a convenient and diverse range of amenities for senior living. With several restaurants located within a short distance, including Zaxby's and Top China II, residents have easy access to dining options. The area also features multiple pharmacies such as CVS Pharmacy and Walmart Pharmacy, ensuring convenient access to healthcare needs. For leisure activities, residents can enjoy nearby parks like Blanchard Woods Park and Evans Towne Center Park for outdoor recreation. There are also several physicians' offices in the vicinity, providing medical care close to home. Additionally, places of worship like Journey Community Church and Kiokee Baptist Church offer spiritual support for residents. Overall, this area provides a well-rounded lifestyle for seniors looking for a comfortable and convenient living environment in Evans, Georgia.

Restaurants

• Zaxby's (0.3 miles)
• Top China II (0.4 miles)
• McDonald's (0.4 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.6 miles)
• Garlic Clove Italian Eatery (2.7 miles)
• Hokkaido (3 miles)
• Salsa's (3 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5 miles)

Cafes

• Starbucks (0.4 miles)
• Panera Bread (5.5 miles)
• Starbucks (6.3 miles)

Parks

• Blanchard Woods Park (1.3 miles)
• E.R. Park (3.7 miles)
• Evans Towne Center Park (3.8 miles)
• Patriots Park (4.1 miles)
• Lakeside Park (5.7 miles)

Physicians

• Usera, Gianina University Physicians Endocrinology (1.7 miles)
• University Primary Care (3.1 miles)
• Pediatric Partners (4 miles)
• The Georgia Center (4 miles)
• Harmonie Medical (4.1 miles)
• Augusta - Aiken ENT and Allergy (4.1 miles)
• Dermatology Specialists of Augusta (4.1 miles)

Places of Worship

• Journey Community Church (2 miles)
• Southern Baptist Convention (4.3 miles)
• Kiokee Baptist Church (6 miles)
• Abilene Baptist Church (6.5 miles)

Theaters

• GTC Evans Cinemas (4.1 miles)