Amicasa Personal Care Home Community

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Amicasa Personal Care Home Community

3482 Flat Shoals Road, Decatur, GA 30034

For more information about senior living options: (844) 490-3973

3.1 from 26 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
0
1 stars
12

Assisted Living

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    Overall Review of Amicasa Personal Care Home Community

    Pros

    • pro The staff were caring, polite, hospitable, and helpful.
    • pro The staff treated her with respect and kindness.
    • pro The facility was always clean, and the rooms and bathrooms were spacious.
    • pro Issues pointed out were addressed quickly by the staff.
    • pro Loved ones were kept comfortable and well cared for.
    • pro Amicasa was described as a wonderful facility in South DeKalb, providing tranquil, unagitated last days.
    • pro The staff and owner were caring and understanding to what families were going through.
    • pro The staff delivered the very best care, making last days comfortable.
    • pro The facility and its nurses were warm, with a welcoming environment.
    • pro The rooms were spacious, well-decorated, and exceptionally clean.
    • pro Amicasa was a trusted and reliable hospice with good service.
    • pro Management and staff were improved, with services on point and a great, supportive team.
    • pro The staff provided updates for families and allowed meaningful visitation.

    Cons

    • pro The nurses and staff were rude and unprofessional toward patients and their families.
    • pro The facility forgot to administer medications and failed to assist with basic hygiene.
    • pro Residents were neglected to the point of dehydration and starvation, sometimes leading to death, with hospital transfers blocked.
    • pro Families were kept in the dark and visitation was overly restricted and unsympathetic.
    • pro Bedsores went untreated and the overall care and conditions were described as inadequate.
    • pro Staff were described as cruel, cold, and lacking compassion toward patients.
    • pro There were claims of mismanagement and unauthorized actions not communicated to families.
    • pro The facility was strongly urged to be avoided for the safety and well-being of loved ones.

    Review

    The collection of experiences shared about Amicasa Home Care presents a striking and troubling spectrum. On one end, families describe a place where quiet heroism and genuine compassion exist, where staff are praised for warmth, attentiveness, and the dignity they accord to loved ones in their final days. On the other end, there are accounts of neglect, harsh treatment, and policies that feel punitive or impersonal, leaving families heartbroken and anxious about the care their relatives receive. The stories collectively suggest a facility that can be life-affirming for some residents and devastating for others, depending largely on who is providing care, when, and under what circumstances.

    Several reviews focus on highly negative experiences that left lasting trauma. In these accounts, residents were remembered as being forgotten or inadequately cared for - medications missed, hands not washed after bathroom use, and caregivers described as rude or unhelpful. Some reviewers mention that their loved ones were blind or mobility-impaired, amplifying the fear and frustration when staff did not listen or respond promptly. The sentiment runs deep: families feel neglected, disrespected, or dismissed, and the impact extends beyond daily annoyances to moments of real safety concerns and dignity questions. One particularly stark narrative recounts long-term neglect culminating in death, with assertions of starvation and dehydration, unaddressed bed sores, and a sense of being left to deteriorate without hospital support when symptoms appeared. These stories also include alarming details about threats of arrest and what is described as cruel or heartless orders, painting a scene of distress that lingers with families long after a loved one's passing.

    In other accounts, the tone shifts toward regret and sorrow rather than outright accusation. A number of families express deep gratitude for the care their loved ones received, describing staff as warm, caring, and professional. They highlight moments of reassurance, such as finding two nurses in the room with a patient at the end of life, or staff who consistently ensured comfort, pain relief, and dignified last days. These reviewers frequently note that the facility was clean, the rooms were spacious, and the overall atmosphere felt like a respectful, homelike environment. The personal touch shines through in remarks about staff who went "above and beyond," offering steady communication, timely updates, and a sense of partnership with families during a difficult journey. In several testimonials, the care is framed not just as clinical, but as a form of compassionate human connection that made a profound difference for both the resident and their loved ones.

    Cleanliness and physical comfort also emerge as recurring positives. Some reviewers describe Amicasa as one of the most beautiful health care facilities they have seen, with spacious, well-decorated rooms and a consistently clean environment that seemed to give residents a sense of normalcy and dignity. Families frequently mention the availability of visitation time, the impression that staff were attentive to concerns, and the belief that the physical setting supported peaceful moments for residents and families alike. In these moments, Amicasa is portrayed as a place that could be a true home away from home, where care was not merely about managing symptoms but about preserving a sense of presence, respect, and welcome for visiting family members.

    But the mixed picture does not end there. To some, the facility's approach to policy and day-to-day operations felt rigid or impersonal, especially when family members faced emotional decisions about care, visitation, or end-of-life choices. Several reviews voice concerns about staff demeanor, calling out certain individuals or leadership figures as unkind, overly stern, or unresponsive. Names such as Evelyn and others associated with administration surface in the feedback, with some comments describing interactions as cold or dismissive. Other reports recount experiences where families felt their voices were not heard, or where practical needs - like mouth care, hospital transfers, or timely assistance - were not prioritized. Taken together, these critiques suggest that governance, communication, and bedside manner can vary dramatically from one staff member to another, shaping the overall experience in profoundly different ways.

    Ultimately, the collection of reviews portrays a facility where outcomes are highly individualized. For some families, Amicasa provided an environment of love, attentiveness, and professional care that supported a peaceful, dignified end-of-life experience. For others, the same place felt neglectful, unresponsive, and emotionally distressing, with severe consequences in some cases. This disparity emphasizes the importance of due diligence for families seeking care: visiting in person, asking pointed questions about staffing levels and policies, observing interactions between caregivers and residents, and seeking out a broad range of perspectives before making a decision. It also underscores the crucial need for consistent, compassionate leadership and for cultivating a culture where every family feels heard, supported, and protected - especially when navigating the hardest days of illness and aging.

    Features

    Housing

    • 24 resident community capacity 24 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (10 miles away) William B Hartsfield-Atlanta International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Amicasa Personal Care Home Community in Decatur, GA is a comfortable and inviting assisted living community that provides exceptional care and a range of amenities to enhance the lives of our residents. Our community offers a variety of accommodations, from fully furnished rooms to spacious apartments with kitchenettes. With cable or satellite TV, Wi-Fi/high-speed internet, and small library, there are plenty of options for relaxation and entertainment.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and special dietary restrictions including diabetes diets. Our on-site restaurant-style dining ensures that residents receive delicious and nutritious meals prepared by our experienced culinary team.

    At Amicasa Personal Care Home Community, we prioritize the mental wellness of our residents. We provide a mental wellness program designed to support emotional well-being and promote engagement in meaningful activities. Residents can also participate in resident-run activities as well as scheduled daily activities organized by our staff.

    Conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation services, our community offers easy access to various amenities and services. Whether residents choose to explore the nearby parks or enjoy a night out at the theater, they will have plenty of options for leisure and entertainment.

    With its welcoming atmosphere and comprehensive care services, Amicasa Personal Care Home Community in Decatur, GA is the ideal choice for individuals seeking an assisted living community that combines comfort, convenience, and exceptional care.

    Nearby Places of Interest

    This part of Decatur, Georgia offers a variety of amenities and services that cater to older adults looking for a comfortable and convenient living environment. With multiple pharmacies in close proximity, easy access to restaurants, places of worship, parks, physicians, and theaters, seniors can enjoy a fulfilling and active lifestyle. The availability of public transportation options such as MARTA stations makes it easy to get around the area without the need for a car. Additionally, there are cozy cafes where one can relax and socialize with friends or family members. In case of medical emergencies, there are reputable hospitals nearby including Grady Memorial Hospital and DeKalb Medical Hillandale. Overall, this part of Decatur provides a welcoming and supportive community for seniors seeking to make the most out of their retirement years.

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.9 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (4.5 miles)
    • Walgreens (4.8 miles)
    • CVS Pharmacy (4.9 miles)
    • CVS Pharmacy (5.1 miles)

    Restaurants

    • Club Bolts (2.3 miles)
    • Zanza (3.2 miles)
    • Reel Steel Sports Bar & Grill (3.2 miles)
    • McDonald's (3.2 miles)
    • Chick-Fil-A (3.3 miles)
    • McDonald's (3.4 miles)
    • Taco Bell (3.4 miles)

    Places of Worship

    • Mountainside Seventh Day Adventist Church (2.5 miles)
    • Kelley Chapel United Methodist Church (3.7 miles)
    • Avondale Church Of Christ (4.3 miles)
    • First Baptist Church of Decatur (5.3 miles)
    • Inman Park United Methodist Church (5.9 miles)
    • North Decatur Presbyterian Church (6.2 miles)
    • Berean Christian Church (6.2 miles)

    Parks

    • East Lake Park (3.2 miles)
    • Glen Emerald Park (3.6 miles)
    • McKoy Park (3.9 miles)
    • Bessie Branham Park (4.4 miles)
    • Toy Park (5.2 miles)
    • Grant Park Neighborhood Association (6.2 miles)

    Physicians

    • Oakhurst Pediatrics (4.1 miles)
    • Dekalb Medical Ctrdecatur Decatur (5.1 miles)
    • Atlanta OB/GYN (5.5 miles)
    • South Dekalb Family Physicians (5.6 miles)
    • Decatur Health Imaging (6.1 miles)
    • Georgia Family Care (6.2 miles)
    • Thomas D Gurley Jr MD (6.4 miles)

    Theaters

    • Starlight Six Drive-In (4.3 miles)
    • AMC Madison Yards 8 (5.5 miles)

    Transportation

    • Marta - Westbound (4.8 miles)
    • MARTA Inman Park - Reynoldstown Station (5.8 miles)
    • MARTA - King Memorial Station (6.6 miles)

    Cafes

    • El Tesoro (5 miles)
    • Dancing Goats Coffee Bar (5.2 miles)
    • Muchacho (5.6 miles)
    • Starbucks (6.9 miles)

    Hospitals

    • Atlanta VA Medical Center (7 miles)
    • Grady Memorial Hospital (7 miles)
    • DeKalb Medical Hillandale (7.2 miles)

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