Pruitthealth - Decatur

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  • Interior

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  • Outdoors

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Pruitthealth - Decatur

3200 Panthersville Road, Decatur, GA 30034

For more information about senior living options: (844) 490-3973

3 from 100 reviews
5 stars
33
4 stars
13
3 stars
8
2 stars
9
1 stars
37

Skilled Nursing Facility

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    Overall Review of Pruitthealth - Decatur

    Pros

    • pro The staff is friendly and attentive.
    • pro The leadership team is welcoming and supportive.
    • pro PT/OT services are great.
    • pro Treena Wynter is praised for being pleasant and responsive.
    • pro The facility has improved tremendously and provides excellent customer service.
    • pro The staff treats residents like family.
    • pro The facility is clean and well maintained.

    Cons

    • pro The response to family concerns was severely unsatisfactory, with the 800 Community Care line failing to respond and submissions being lost.
    • pro The overall level of service was described as completely unacceptable for a healthcare facility, needing process improvements.
    • pro The upstairs air conditioning was not functioning, and patients were only allowed to eat in their rooms.
    • pro Equipment from the discharge planner had not been provided for over a week.
    • pro The facility was labeled the worst, with claims that loved ones were treated worse than meat.
    • pro Shortages in staff led to delays in care, with nurses described as rude and call lights often ignored, and phones left unanswered.
    • pro Meals were served poorly, including soggy fish patties, burnt eggs, and misdelivered or empty items.
    • pro The building and hygiene conditions were criticized for infestation and the need for a major makeover.

    Review

    A panorama of experiences emerges from the reviews of Pruitt Health of Decatur, painting a facility where compassion and competence can shine in some moments while serious concerns shadow others. A number of reviewers consistently praise the staff for being friendly, caring, and attentive, and for moments of excellent coordination and support. They describe nurses and patient-care technicians as kind and responsive, and point to individual leaders and coordinators who made a meaningful difference in the transition to long-term care. For example, several comments highlight a welcoming ambience from the administrative team and praise specific people who helped families navigate the process. One reviewer lauded Treena Wynter as a coordinator who was pleasant and communicative, and another credited Latoya Munroe with patient, thorough help with Medicare and Medicaid approvals. In a generally positive vein, there are remarks about the facility being clean and well maintained, and about caring interactions that made a difficult process feel more manageable. The overall sentiment in these passages is that when staff are engaged and present, residents appear to receive compassionate attention, and families feel some relief when they see people who listen and respond.

    Yet this warmth is contrasted by a chorus of significant concerns voiced by other reviewers. A recurring frustration centers on responsiveness and communication, especially when families try to use the 800 Community Care line. One family member named Nekita writes with clear frustration that their submission was lost on the first try, and that on subsequent attempts they received no response at all. The same reviewer notes repeated failures to get a timely signal or feedback, describing the call-line process as "completely unacceptable" and ineffective. These experiences cohere with other accounts of disjointed discharge planning and post-discharge coordination, including reports of equipment and supplies not arriving promptly or at all, sometimes for more than a week, and discharge planners who do not follow through as promised.

    There are powerful, pointed criticisms about day-to-day care and the physical environment. Some reviewers recount practical and urgent deficits: the upstairs air conditioning was not working, leading to discomfort or risk for residents, and there are complaints that meals and dining practices sometimes restrict residents to their rooms, with trays delivered in suboptimal conditions. Others describe longer-term care as a struggle against under-resourcing, noting a shortage of staff that can compromise timely assistance with basic needs or frequent monitoring. Several accounts reference negative experiences with wound care, bowel and urinary management, and other life-sustaining tasks when response times are slow. A recurring refrain is that call lights are not answered promptly, and in one striking case, a reviewer described a scenario where a patient's call light was unplugged and other staff appeared indifferent to questions and concerns.

    The spectrum of opinions extends to rhetoric about leadership and industry dynamics. Some reviews praise leadership and describe administrators as responsive and engaged; others cast a harsher light on the institution's broader operations, suggesting systemic issues. A reviewer claimed that Pruitt Health has "perfected housing our elderly and siphoning off profits from Medicaid & Medicare," a charge accompanied by references to lobbyists and CMS oversight - a claim that reflects a perception of misaligned incentives and regulatory pressure rather than a straightforward critique of care quality. Within the same vein, other reviewers point to moments of confident, patient-centered leadership, highlighting positive interactions with administrators who were described as supportive and accessible. The contrast suggests that experiences may vary significantly by unit, shift, or individual administrator, rather than reflecting a single, uniform standard across the facility.

    Several testimonials zoom in on the lived reality of short staffing and its consequences. Reviewers acknowledge moments when staff were stretched thin, yet still made efforts to deliver good care, noting that PT/OT services could be strong even in the context of resource constraints. Others lament that despite capable clinicians and kind aides, the facility's physical state - aging buildings, infrequent upkeep, or infestation issues in some spaces - impacts the overall experience. Food quality also surfaces as a mixed element: some profiles commend patient preferences and diet accommodations, while others complain about soggy meals, burnt items, or inconsistent preparation, with one report detailing a tray mishap that raised questions about meal service standards. These threads suggest a facility wrestling with modernization needs and process gaps even as it maintains pockets of strong clinical engagement.

    In a set of testimonials focused on personal experiences with individual staff members, the tone oscillates between appreciation and disappointment. Some families express gratitude for nurses and care teams who went above and beyond, sometimes citing specific individuals who offered reassurance, explained the process clearly, or helped families feel connected to the care their loved ones were receiving. Other statements describe frustration with perceived deception or a lack of accountability from staff, including allegations that communications about patient needs, wound care, or hospice services were insufficient or unreliable. One reviewer, reflecting on a hospice stay, highlighted that supervisors and administration were responsive, while another described their own experience of being asked to take on tasks typically handled by facility staff, underscoring a sense that the facility's staffing model occasionally hinges on family involvement rather than a dependable professional standard.

    Overall, the collection of reviews presents a complex portrait: a facility with genuine, well-intentioned care teams and moments of outstanding leadership, but also with significant, sometimes systemic challenges related to responsiveness, communication, physical plant conditions, and consistent delivery of services. The experiences span the spectrum from highly positive - where staff kindness, effective coordination, and clean surroundings provided comfort and reassurance - to deeply negative, where families felt unheard, misled, or overwhelmed by ongoing administrative and operational hurdles. For families considering Pruitt Health of Decatur, the messages suggest that choosing this facility may hinge on which unit, shift, or staff member is involved, and on how actively families engage with discharge planning, communication channels, and oversight of care needs. The hope implicit across these accounts is that targeted improvements in responsiveness, infrastructure, and care coordination could help align daily practice more closely with the moments of excellence that some residents and families have already witnessed.

    Features

    Housing

    • 146 resident community capacity 146 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (10 miles away) William B Hartsfield-Atlanta International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pruitthealth - Decatur, located in Decatur, GA, is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can have their hair styled and enjoy spa services. Each apartment is equipped with cable or satellite TV for entertainment purposes, and there is also a computer center available for residents to stay connected.

    For transportation needs, the community provides community-operated transportation as well as assistance in arranging non-medical transportation to doctors' appointments. Move-in coordination is offered to ensure a smooth transition for new residents.

    Residents can enjoy delicious meals prepared and served in a restaurant-style dining environment. Special dietary restrictions are accommodated to cater to individual needs. The dining experience is enhanced by the presence of dedicated staff who provide assistance with activities of daily living such as bathing, dressing, and transfers.

    The community offers numerous opportunities for socialization and engagement. There is a fitness room where residents can engage in physical activity to maintain their health and wellness. A gaming room provides entertainment options, while a small library offers a quiet space for reading and relaxation. Scheduled daily activities take place to keep residents active and engaged throughout the day.

    Pruitthealth - Decatur places great emphasis on the mental wellness of its residents by providing programs specifically designed for their cognitive well-being. Medication management services are available to ensure that residents receive their prescribed medications in a timely manner.

    Within the community premises, there are beautiful outdoor spaces including gardens where residents can enjoy fresh air and natural surroundings. Wi-Fi/high-speed internet access is provided throughout the community so that residents can stay connected with loved ones.

    Outside of the community, there are several parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby that offer additional convenience and opportunities for engagement in the local area.

    Overall, Pruitthealth - Decatur offers a comfortable and supportive environment where residents can enjoy an active and fulfilling lifestyle with assistance readily available when needed.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (1.6 miles)
    • Walgreens (2.6 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (4.8 miles)
    • Walgreens (5 miles)
    • CVS Pharmacy (5.4 miles)
    • Walgreens (5.5 miles)

    Places of Worship

    • Mountainside Seventh Day Adventist Church (2.5 miles)
    • Kelley Chapel United Methodist Church (3.3 miles)
    • Avondale Church Of Christ (5 miles)
    • First Baptist Church of Decatur (6 miles)
    • Inman Park United Methodist Church (6.4 miles)
    • Berean Christian Church (6.4 miles)
    • North Decatur Presbyterian Church (6.9 miles)

    Restaurants

    • Club Bolts (2.7 miles)
    • Zanza (3.3 miles)
    • McDonald's (3.3 miles)
    • Reel Steel Sports Bar & Grill (3.3 miles)
    • Chick-Fil-A (3.5 miles)
    • Taco Bell (3.5 miles)
    • McDonald's (3.6 miles)

    Parks

    • Glen Emerald Park (3.9 miles)
    • East Lake Park (3.9 miles)
    • McKoy Park (4.6 miles)
    • Bessie Branham Park (5 miles)
    • Toy Park (5.9 miles)
    • Grant Park Neighborhood Association (6.6 miles)
    • Forest Park Recreation & Parks (7.5 miles)

    Theaters

    • Starlight Six Drive-In (4.5 miles)
    • AMC Madison Yards 8 (6 miles)

    Physicians

    • Oakhurst Pediatrics (4.8 miles)
    • South Dekalb Family Physicians (5.5 miles)
    • Dekalb Medical Ctrdecatur Decatur (5.8 miles)
    • Atlanta OB/GYN (6.2 miles)
    • Georgia Family Care (6.2 miles)
    • Decatur Health Imaging (6.8 miles)
    • Thomas D Gurley Jr MD (6.9 miles)

    Transportation

    • Marta - Westbound (5.5 miles)
    • MARTA Inman Park - Reynoldstown Station (6.4 miles)
    • MARTA - King Memorial Station (7.1 miles)

    Cafes

    • El Tesoro (5.6 miles)
    • Dancing Goats Coffee Bar (5.9 miles)
    • Muchacho (6.1 miles)
    • Starbucks (7.5 miles)

    Hospitals

    • DeKalb Medical Hillandale (7.1 miles)
    • Grady Memorial Hospital (7.5 miles)
    • Atlanta VA Medical Center (7.7 miles)

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