East Lake Arbor

Pros

• Many staff members are educated and passionate about providing care for their patients.
• The nursing staff is personal, attentive, and friendly, contributing to a positive experience for residents and their families.
• The activities department is enthusiastic and offers engaging programs for the residents.
• Surprise visits reveal calm, competent care being provided to the residents at all hours.
• Some caregivers demonstrate dedication by going above and beyond in their duties to ensure resident well-being.

Cons

• Most of the staff appears put off when asked to assist residents, leading to a lack of care and attention.
• The quality of food served is subpar, with cold meals and malnourished residents being common complaints.
• Staffing levels are inadequate, resulting in residents being left in soiled diapers and spending lengthy periods in bed without assistance.
• The facility's environment gives off a grimy and unwelcoming impression, with issues such as an unpleasant odor and poor cleanliness.
• Many residents seem sad and neglected, contributing to a depressing atmosphere for those living there.
• There is a high turnover rate among caregivers, indicating dissatisfaction within the staff and inconsistency in care.
• Residents' personal belongings often go missing or get misplaced, causing frustration for families.
• The nursing staff has been described as unfriendly and unprofessional, diminishing the overall care experience for residents.

Review

The experiences shared by families of residents at East Lake Arbor paint a deeply concerning picture of the facility and the care it provides. Many reviews highlight an overwhelming dissatisfaction with both the environmental conditions and the quality of care received by loved ones. A strong theme throughout these reflections is a perceived lack of empathy and attentiveness from staff members. Numerous reviewers expressed frustration over what they describe as neglectful practices, including inadequate assistance for basic needs such as toileting and feeding.

One common complaint centers around the state of cleanliness within the facility, with several individuals reporting their relatives living in unhygienic conditions. One reviewer mentioned encountering bugs in her mother's room, while others noted that foul odors permeated the premises. Concerns about cleanliness are not limited to staff failure to maintain hygiene; reports suggest that there is insufficient staffing overall, leading to neglect and deterioration in care quality. This sentiment was echoed when caregivers were described as overwhelmed, leaving residents unattended for extended periods.

Despite some positive remarks regarding individual caregivers who genuinely appeared passionate about their work, these commendations were overshadowed by widespread criticisms regarding management and systemic failures within East Lake Arbor. Reviewers have pointed out that although they acknowledge some dedicated employees—such as CNAs, LPNs, and members of the activities department—these effective staff members are often undercut by poor administrative leadership that fails to prioritize resident care adequately.

When discussing food quality, several family members expressed discontent with what was served to residents. Complaints ranged from cold meals lacking sufficient nutrition to an overall lack of variety or freshness in food offerings. One noted that real meat was a rarity and highlighted issues surrounding malnutrition among residents due to inadequate dietary provisions. Such comments reinforce concerns about how well facilities like East Lake Arbor meet even basic nutritional standards for elderly residents who depend on proper meals for their health and well-being.

Visitor experiences at East Lake Arbor also drew attention to troubling security issues within the environment itself. Multiple reviewers criticized having a nursing station behind iron bars which creates an unfriendly atmosphere during visits, suggesting it resembles more of a locked-down facility than a welcoming senior living home. This alarming layout raises questions about safety protocols: if nurses are confined behind secured doors, how readily can they respond to emergencies or ensure adequate supervision over patients?

Yet amidst this wave of negativity from several commenters, there were isolated voices expressing appreciation for certain aspects of East Lake Arbor's operations. A few respondents mentioned having positive interactions with educated staff who displayed genuine concern for their patients' well-being—suggesting there are elements worthy of recognition amid rampant criticism. However, these assessments often came with conditional praise contingent upon addressing glaring deficiencies in staffing levels and maintenance efforts.

In summary, while some families feel reassured by pockets of caring staff members willing to go above and beyond for their loved ones at East Lake Arbor, significant systemic issues detract from those positive experiences. An overwhelming number of reviews reflect deep disappointment regarding cleanliness standards, empathetic care provision, valuable engagement in activities tailored towards residents' needs alongside adequate nourishment—all indicative signs pointing toward essential logistical improvements necessary for enhancing life quality within this particular assisted living center.

Parks

• McKoy Park (0.5 miles)
• East Lake Park (0.5 miles)
• Bessie Branham Park (0.9 miles)
• Toy Park (1.6 miles)
• Glen Emerald Park (3.2 miles)
• Grant Park Neighborhood Association (4 miles)
• Piedmont Park (4.5 miles)

Physicians

• Oakhurst Pediatrics (0.5 miles)
• Dekalb Medical Ctrdecatur Decatur (1.8 miles)
• Atlanta OB/GYN (2.6 miles)
• Decatur Health Imaging (3.1 miles)
• Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (3.4 miles)
• Thomas D Gurley Jr MD (3.5 miles)

Restaurants

• Poco Loco (1 miles)
• Trackside Tavern (1.4 miles)
• Taqueria Del Sol (1.6 miles)
• The Brick Store Pub (1.6 miles)
• Leon's Full Service (1.6 miles)
• McDonald's (1.8 miles)
• Wild Heaven Craft Beers (2.3 miles)

Cafes

• Dancing Goats Coffee Bar (1.6 miles)
• El Tesoro (2.2 miles)
• Muchacho (3 miles)
• Starbucks (3.6 miles)
• Starbucks Reserve (4.9 miles)
• Panera Bread (5 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Kroger Pharmacy (3.3 miles)

Places of Worship

• First Baptist Church of Decatur (1.8 miles)
• Inman Park United Methodist Church (2.9 miles)
• North Decatur Presbyterian Church (3 miles)
• Avondale Church Of Christ (3.1 miles)
• Haygood Memorial United Methodist Church (4.1 miles)
• Mountainside Seventh Day Adventist Church (5.2 miles)
• Greek Orthodox Cathedral of the Annunciation (5.3 miles)

Transportation

• Marta - Westbound (2 miles)
• MARTA Inman Park - Reynoldstown Station (2.8 miles)
• MARTA - King Memorial Station (4.1 miles)
• MARTA - North Avenue Transit Station (4.9 miles)
• MARTA - Midtown Station (5.1 miles)
• Marta - Dome/Gwcc/Phillips Arena/Cnn Center Station (5.1 miles)

Theaters

• AMC Madison Yards 8 (2.9 miles)
• Starlight Six Drive-In (4.2 miles)

Hospitals

• Atlanta VA Medical Center (3.4 miles)
• Marcus Autism Center (4.2 miles)
• Grady Memorial Hospital (4.4 miles)