North Metro Vital Care

Pros

• The staff are friendly and helpful, guiding patients to the right options.
• The care is consistent and supportive at every visit.
• The doctor and staff are kind, compassionate, efficient, and caring.
• Dr. Rashid is patient, knowledgeable, and a great family physician who takes care of his patients.
• Northside Family Medicine is exceptional, with friendly, welcoming, and efficient staff who go above and beyond.
• The office staff is amazing and responsive.
• Medical assistant Yendy provides excellent service.
• The doctor and staff deliver top-quality healthcare.
• Dr. Rashid is compassionate, thorough, and a good listener who puts patients at ease.
• The practice is highly recommended for its attentive, accessible, and patient-centered care.
• Dr. Rashid has an excellent bedside manner and genuinely cares for patients.
• The nurses and doctors are kind, helpful, and professional.

Cons

• The group is described as extremely unprofessional, with the scheduler Kinjal changing an appointment without notice and falsely claiming someone had requested the change.
• There was a lack of communication and notice, as the patient took the day off only to be told upon arrival that the appointment had been changed.
• The reviewer was disappointed in how the situation was handled and called the conduct unprofessional and dishonest about details.
• The clinic's pediatric policies were misrepresented, with staff claiming they see only 18+ year-olds for pediatrics, conflicting with Google's listing of pediatric services.

Review

Northside Family Medicine consistently emerges in reviews as a place where patients feel genuinely cared for, not just treated. Across many personal experiences, the practice is described as kind, compassionate, and refreshingly attentive. Patients repeatedly emphasize that the team takes the time to listen, understand their concerns, and explain things clearly, rather than rushing through visits. This patient-centered approach is highlighted as a hallmark of the practice, with people noting that they leave each appointment feeling supported and understood, even when dealing with difficult or ongoing health issues.

The physicians, especially Dr. Rashid (often referred to with warmth as Dr. Rashid or Dr. Haroon Rashid), are praised for their personability and competence. Reviewers repeatedly describe him as patient, knowledgeable, and a great listener who offers thoughtful explanations and careful diagnoses. They appreciate the time he dedicates to each visit, the calm manner in which he discusses concerns, and his evident commitment to the patient's overall well-being. The doctor's bedside manner is repeatedly cited as uplifting, with many noting that they feel better just after their appointments because they sense he genuinely cares about their health journey.

Equally lauded is the quality and demeanor of the staff. The nurses and office team are described as welcoming, friendly, efficient, and responsive. A recurring thread is the sense that the front desk, medical assistants, and nurses - such as Yendy - are not only professional but also warm and approachable. People appreciate the consistency of care: even after numerous visits, they encounter the same supportive environment and the same helpful, proactive communication. The practice is portrayed as a tight-knit, well-run team that anticipates patient needs and works to meet them, including in moments of urgency or scheduling challenges.

A significant portion of feedback centers on the weight loss program offered at the clinic. Several patients highlight successful weight loss journeys facilitated by the team's guidance, injections, and ongoing encouragement. They describe being given clear options for treatment, receiving practical and compassionate support at every visit, and feeling that the program was a constructive, sustainable path toward better health. For many, the program and the medical care around it have become an integral part of achieving their health goals, with patients even traveling longer distances to continue receiving care they trust and value.

Beyond the clinical outcomes, patients frequently mention how the practice makes visits feel straightforward and manageable. They point to thorough explanations, careful listening, and a willingness to address questions and concerns in detail. The environment is repeatedly described as small and intimate, which many patients see as a strength because it allows for more personalized attention, continuity of care, and a sense of being truly known by the care team. The overall impression is that Northside Family Medicine offers a comprehensive, patient-focused experience that supports both everyday health needs and more targeted health goals.

Not every review is without nuance, however. One account highlights a scheduling miscommunication that caused real frustration. The scheduler, Kinjal, allegedly changed an appointment without notifying the patient, which led to a day of inconvenience and disappointment. The reviewer emphasizes that the experience was unprofessional and felt dishonest due to conflicting messages, underscoring the importance of clear communication and reliable scheduling. Another review raises a question about pediatric services, noting confusion over whether the clinic sees children of certain ages or treats pediatrics at all. The patient mentions that the information on Google listed pediatric services, but a phone interaction suggested otherwise, causing concern given their pre-existing medical needs. These points serve as reminders that, while the practice is widely lauded, ensuring accurate information and consistent communication remains essential.

Overall, the sentiment toward Northside Family Medicine is overwhelmingly positive. Patients express high levels of trust and appreciation for the care they receive, often highlighting long-term relationships with Dr. Rashid and a consistently supportive staff. They commend the practice for its welcoming atmosphere, its thorough and attentive approach, and its effective weight loss program. For many, the combination of compassionate physicians, responsive team members, and a patient-first philosophy makes Northside Family Medicine the go-to choice for primary care and wellness goals, with a clear dedication to helping people feel better, healthier, and more in control of their health journeys.

This part of Cumming, Georgia offers a convenient location with several amenities within close proximity. There are multiple pharmacies, restaurants, cafes, physicians' offices, places of worship, parks, and a hospital nearby. The area also features a movie theater for entertainment options. With various healthcare facilities and recreational areas nearby, residents can enjoy a comfortable and fulfilling lifestyle. Additionally, the presence of well-known chain restaurants and coffee shops provides easy access to dining options. Overall, this neighborhood in Cumming is ideal for seniors looking for convenience and accessibility in their daily activities.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (6.2 miles)
• CVS Pharmacy (6.2 miles)
• CVS Pharmacy (7.1 miles)

Restaurants

• McDonald's (0.5 miles)
• McDonald's (2.2 miles)
• The Chill Hill (3.9 miles)
• Village Burger Cumming (4.2 miles)
• Culver's (4.6 miles)
• Good ol' Days Irish Pub (4.7 miles)
• Summits Wayside Tavern (4.9 miles)

Physicians

• Pro Care Car Service (2.6 miles)
• Roswell Pediatric Center (3.3 miles)
• Gynecology Associates of North Georgia (4 miles)
• Premier Medical Associates (4.5 miles)
• Georgetown Pediatrics (4.6 miles)
• Khan, Omar Arthritis and Rheumatology Center Pc (4.7 miles)
• Heart and Vascular Care (5.1 miles)

Places of Worship

• First Baptist Cumming (3.2 miles)
• Browns Bridge Community Church (6.8 miles)
• Sri Krishna Vrundavana (6.9 miles)
• Shirdi Sai Temple of Atlanta (9.7 miles)
• Antioch (11.2 miles)

Parks

• Sawnee Mountain Preserve Playground (3.8 miles)
• Fowler Park (6 miles)
• Coal Mountain Park (6.8 miles)
• Big Creek Greenway Trailhead (7.1 miles)
• Bennett Park (9.5 miles)
• Buford Dam Park (9.9 miles)
• Cherokee Veteran's Park (9.9 miles)

Cafes

• Nido Cafe (3.9 miles)
• Panera Bread (5 miles)
• Starbucks (5.6 miles)
• Starbucks (9.1 miles)
• Starbucks (10.2 miles)
• Starbucks (11.1 miles)
• Starbucks (11.7 miles)

Hospitals

• Northside Hospital (5.4 miles)
• Northside Women's Center (5.5 miles)
• Encompass Health Rehabilitation Hospital of Cumming (5.9 miles)

Theaters

• AMC Avenue Forsyth 12 (5.9 miles)