Brickmont of John's Creek

Pros

• The staff at Brickmont is generally friendly and shows genuine concern for their tenants, creating a welcoming atmosphere.
• Many residents appreciate the facility's cleanliness and find it to be a lovely environment.
• The location of Brickmont is convenient for families, making visits easier.
• Residents have noted that daily caregivers provide compassionate care, even in challenging situations.
• Some families reported that their loved ones enjoyed their time at Brickmont, with positive interactions with the staff.
• The new management transition has brought some improvements, and certain staff members remained consistent, maintaining quality care.
• The facility offers good value for the cost, with inclusive levels of care when needed.
• Families found the sales staff to be helpful and responsive without being overly aggressive in follow-ups.
• Residents engage in meaningful activities that contribute to their well-being and socialization.

Cons

• The overall experience at this community felt like a bait and switch, with staff lying and trying to ignore family members.
• The facility did not provide the promised level of care, leading to serious medical issues without proper authorization.
• Staff were frequently unapproachable and communication between in-house staff and outside medical personnel was poor.
• There was a consistent lack of attention to residents' needs, including inadequate grooming and inconsistent medication administration.
• Residents often faced disturbances during late-night hours due to staff being inattentive and engaged in personal activities.
• The laundry services were subpar, resulting in lost clothing items and ruined garments for residents.
• Many residents experienced significant weight loss due to insufficient meal monitoring and snack provisions.
• There was a high turnover rate among caregivers, leading to instability that negatively affected the well-being of the residents.
• The charge nurse displayed a lack of urgency in implementing necessary care plans despite repeated requests from family members.
• Families reported feeling that their loved ones were treated as if they were mindless, despite being sociable individuals who thrived on engagement with others.

Review

The reviews regarding Brickmont Senior Living reveal a complex and varied picture of the facility, with experiences that range from commendable to deeply concerning. Numerous families have expressed their thoughts on the quality of care, staff interactions, cleanliness, and overall satisfaction. Although some families found solace in having their loved ones close by, others felt misled and disappointed by the services provided.

At the heart of many criticisms lies an apparent inconsistency in management and staffing levels. Several reviewers noted high turnover rates among staff members, which led to feelings of instability for residents needing consistent care. This instability prompted significant concerns about communication between family members and caregivers. Many described difficulties in getting timely responses from senior administration and nursing staff, which were particularly distressing during critical moments when care plans needed adjustments or clarifications were sought regarding medications. One reviewer recounted how repeated requests for enhanced care went unaddressed for months, eventually resulting in a heartbreaking situation where necessary medical interventions were not implemented in time.

While some reviewers praised the friendliness of the general staff—highlighting their genuine concern for residents—there was also a common thread of disappointment regarding the level of engagement from caretakers. Instances were reported where staff appeared distracted or overwhelmed by their duties: caregivers often found themselves preoccupied with personal tasks such as checking their phones or eating during shifts instead of attending to residents' needs. This behavior reportedly resulted in disturbances at night that affected sleeping patterns for some residents. Such reports indicate that while individual caregivers might have been kind-hearted, systemic issues within staff operations undermined the caregiving experience significantly.

Cleanliness was mostly viewed positively; however, several accounts mentioned persistent odors and issues with laundry services leading to lost items or damaged clothing. Some residents experienced an ongoing scent issue, even improving marginally after management transitions within the facility. Despite these problems receiving less emphasis compared to other complaints related to patient care and attention from employees, they nonetheless contributed to a perception that Brickmont could improve its overall environment further.

Another key point raised by multiple reviewers concerns nutrition and dining options available at Brickmont. Families reported unfortunate weight loss among their loved ones due to inadequate monitoring of food intake—even when special requests were made for snacks or alternative diets. The lack of regular updates on meal consumption fostered anxiety for family members who wanted reassurance about their relatives’ well-being. In stark contrast, one reviewer emphasized positive meal experiences along with enriching lifestyle opportunities at Brickmont that benefitted current tenants.

Overall experiences varied widely: many spoke favorably about specific positive interactions while simultaneously highlighting significant challenges faced elsewhere within Brickmont's operations. Some families celebrated improvements following management changes but also lamented unfulfilled promises made during those transitions—including commitments surrounding staffing levels and program offerings tailored specifically for residents suffering from cognitive impairments like dementia.

In conclusion, opinions on Brickmont Senior Living reflect both promising aspects alongside serious setbacks affecting quality care delivery over time across different family situations involving loved ones residing there. While certain individuals advocated strongly based on favorable first-hand experiences leading them toward recommending this community model; an equal number voiced deep frustration borne out inadequacies tied directly back toward systemic lapses undermining their confidence altogether in what they had hoped would be a supportive environment tailored ultimately around enhancing life for aging individuals requiring assistance gracefully navigating its complexities through compassionate service engagement every step along this journey together—something worthy indeed deserving further reflection as it continues evolving through today’s landscape challenging eldercare solutions moving forward into tomorrow ahead!

Welcome to Cumming, Georgia, a charming and convenient location for senior living. With multiple pharmacies such as Walgreens and CVS within a short distance, accessing medication and healthcare services is easy and efficient. Enjoy a variety of dining options like Five Guys Burgers & Fries, Chick-Fil-A, and Mangia Ristorante & Pizzeria nearby. Access to top-notch medical care is readily available with facilities like Emory Johns Creek Hospital and Northside Women's Center close by. For spiritual fulfillment, there are places of worship such as Sri Krishna Vrundavana and North Point Community Church in the vicinity. Stay active with parks like Big Creek Greenway Trailhead and enjoy entertainment at theaters like AMC Avenue Forsyth 12. With cafes like Starbucks and Panera Bread for leisurely outings, Cumming offers a well-rounded lifestyle for seniors looking to make this area their home.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.7 miles)

Restaurants

• Five Guys Burgers & Fries (1.3 miles)
• Fagan's Biscuit Barn (1.4 miles)
• Zaxby's (1.4 miles)
• Mangia Ristorante & Pizzeria (1.8 miles)
• McDonald's (1.8 miles)
• Chick-Fil-A (2.4 miles)
• Wendy's (2.6 miles)

Physicians

• Internal Medicine Associates of John Creek (1.7 miles)
• Pandya Medical Center (2.6 miles)
• Children's Cardiology Service (2.7 miles)
• Windermere Medical Clinic (3.5 miles)
• Julie Turner Fryman (3.9 miles)
• May River Dermatology (4.3 miles)
• South Forsyth Family Medicine and Pediatrics (5 miles)

Hospitals

• Emory Johns Creek Hospital (2.6 miles)
• Northside Women's Center (5.4 miles)
• Northside Hospital (5.5 miles)
• Encompass Health Rehabilitation Hospital of Cumming (5.8 miles)

Places of Worship

• Sri Krishna Vrundavana (2.9 miles)
• Shirdi Sai Temple of Atlanta (3.9 miles)
• North Point Community Church (5.8 miles)
• Perimeter Church (6.4 miles)

Parks

• Big Creek Greenway Trailhead (3.1 miles)
• Union Hill Park (3.4 miles)
• Fowler Park (3.8 miles)
• Chattahoochee Pointe Park (3.8 miles)

Theaters

• AMC Avenue Forsyth 12 (3.5 miles)
• Regal Medlock Crossing & RPX (6.1 miles)
• Regal Avalon (6.2 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (5.5 miles)
• Starbucks (5.7 miles)
• Nido Cafe (6 miles)
• Panera Bread (6 miles)
• Alchemist Trading Co. (6.1 miles)