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Soh Covington 1 in Covington, GA

Soh Covington 1 is an assisted living community in Covington, GA.

Information last verified:

4196 Jackson Highway 36, Covington, GA 30016

For more information about senior living options: (866) 208-4318

2.7 from 116 reviews
5 stars
40
4 stars
9
3 stars
5
2 stars
4
1 stars
58

Overall Review of Soh Covington 1

common 20 reviews mention this

Staff help is mixed

Reviews describe both very helpful staff interactions and moments of poor professionalism.

Some reviews focus on staff who were pleasant, knowledgeable, and thorough during an appointment or phone interaction. Multiple reviewers thank specific people by name for resolving issues quickly, explaining next steps clearly, and treating them with patience. At the same time, other reviews call out rude or unprofessional behavior, including rushed interactions and staff who did not follow through on promised follow-ups.

caveat 16 reviews mention this

Phone access and follow-through

Several reviews say calls were hard to reach and follow-ups were inconsistent.

A recurring theme is difficulty getting through by phone, including long hold times and calls that hung up or were canceled. Several reviewers also describe missed callbacks after scheduled phone appointments, or calls that did not resolve the issue they were contacting the office about. Other reviews contrast this by praising phone interactions that were completed efficiently and with clear instructions.

caveat 14 reviews mention this

Wait times can be long

Reviews frequently mention waiting longer than expected during visits or calls.

Some reviews say they expected a relatively smooth appointment but experienced long waits at check-in, in waiting rooms, or after being called. Others describe phone hold times that stretched far beyond what they were told, including cases where people reported being on hold for over an hour. A smaller number of reviews describe the process as quick and in-and-out in under about 30 minutes.

caveat 9 reviews mention this

Security interactions draw criticism

Some reviewers describe negative experiences with security staff at the front.

Several negative reviews mention security officers behaving rudely or unhelpfully, including comments about intimidation or people being treated disrespectfully. Other reviewers still report that office staff at the counter windows were helpful, which suggests the complaints are aimed more at the initial front-of-house experience. A few reviews also describe security staff as friendly and helpful, but the negative mentions show up repeatedly.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Scoops (0.7 miles)
  • Bread and Butter Bakery (0.7 miles)
  • Mystic Grill Restaurant (0.7 miles)
  • Osake (0.8 miles)
  • Walden's (0.9 miles)
  • Popeyes Louisiana Kitchen (1.1 miles)
  • McDonald's (1.1 miles)

Physicians

  • Georgia Heart Specialists (1 miles)
  • Ear Nose & Throat Specialist (1 miles)
  • Georgia Urology (1 miles)
  • Southeastern Neurology (1 miles)
  • Manning Pediatrics (1.1 miles)
  • Dermatology Consultants (1.1 miles)
  • Georgia Opthalmologists (1.1 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Carmichael's Pharmacy (1.6 miles)
  • CVS Pharmacy (6.2 miles)
  • Ingles Market (7.4 miles)

Hospitals

  • Piedmont Newton (1.1 miles)

Places of Worship

  • Calvary Baptist Church (1.2 miles)
  • Sanctuary Ministries (3.4 miles)
  • Southern Baptist Convention (3.8 miles)
  • High Point Baptist Church (4.3 miles)
  • Doug Hauptman Ministries (5.8 miles)
  • Mt Zion Baptist Church (6 miles)
  • Jehovah's Witnesses (6.3 miles)

Transportation

  • Covington Municipal Airport (CVC) (3.3 miles)

Parks

  • Georgia International Horse Park (6.9 miles)

Frequently Asked Questions

Where is Soh Covington 1?

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