265 Hazelhurst Drive, Covington, GA 30016
For more information about senior living options: (844) 490-3973
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The facility is described as very nice with friendly, welcoming staff who take pride in providing top-quality memory care. The building and grounds are pristine, and the staff and volunteers are professional, genuinely kind, and create a warm family environment. The staff are attentive and treat residents like family, making them feel cared for and valued. The Oaks at Ashton Hills offers engaging activities and social outings that keep residents happy and engaged. Families are encouraged to visit and participate, enhancing the sense of community. The Oaks at Ashton Hills is described as a beautiful, resort-like community with a caring, supportive staff and a sense of home. Families express gratitude, noting that the staff go the extra mile to provide a first-class experience for residents and their loved ones. The community supports staying connected with loved ones, including accommodating FaceTime visits during Covid.
The facility is very disappointed with the management. All they do is sit in the office. The memory care staff were disappointed; the med tech on duty was unprofessional with residents. The owners need to step up and see what was going on in the facility. The supervisor was notified and nothing happened. The resident did not receive the medications when supposed to. The dining room chair and couch are not built to protect residents; the wheelchair is safer. Pam bullies the workers into performing 5-plus transfers on each disabled resident. Someone is going to hurt their back and sue this place.What emerges from these accounts is a memory care community that many families hold in high regard for its warmth, engagement, and sense of family, even as a few voices raise important concerns about leadership, safety, and everyday operations. Across multiple reviews, The Oaks at Ashton Hills (also referenced as Oaks of Ashton Hills or Prema at Ashton Hills in some accounts) is portrayed as a place where residents are treated with kindness, where staff members go above and beyond to make life meaningful, and where the environment itself feels inviting, pristine, and purpose-built for memory care.
A consistent thread in the overwhelmingly positive feedback is the depth of care and the personal connections families notice in everyday interactions. Reviewers repeatedly describe staff as friendly, welcoming, and genuinely proud of the work they do. They note that staff members, volunteers, and even visiting family members are involved in activities that matter to residents - arts and crafts, group outings, and social events that keep people connected and engaged. The memory care team is praised for their attentiveness to residents' routines and preferences, with many stories of staff who remember small joys that bring a resident happiness, such as dressing a loved one for a game-day ritual or maintaining routines that align with a resident's history and interests. The building itself is described as beautiful and well-kept - a resort-like atmosphere that still feels homely - and this sense of place is cited as a key factor in residents feeling at ease.
Families speak vividly about the programmatic aspects that set the community apart. The facility's programming includes a "Prema bus" that takes residents to restaurants and nail salons, offering social outings that many residents clearly relish. Volunteer involvement is highlighted as a meaningful element, with residents and families alike benefiting from conversations and activities that add quality and variety to daily life. Several reviews emphasize how the staff and volunteers create a welcoming, family-oriented culture where families are invited to participate in events and daily life, and where the line between staff, residents, and family members feels naturally integrated. Descriptions of the environment's "homey" feel, combined with the professional standard of care, recur as a reassuring, positive theme.
There are standout anecdotes that illustrate the personal impact of the community. One reviewer notes a father who was a die-hard Dawg fan and found special joy in Saturday game-day routines arranged by the staff. Another recounts how a grandmother thrives in the setting, with a warm community and a staff that treats her with kindness and respect. A family member who began working at the facility when it opened expresses deep appreciation for how residents are cared for as if they were family themselves, rather than just patients. Plenty of attendees describe conversations with specific staff members - such as Jennifer, Melissa, Heather, and Robin during a tour - who took the time to listen to needs, offer thoughtful recommendations, and ensure families felt understood and supported during a stressful decision-making process. This narrative of personalized care, respect, and genuine concern appears repeatedly.
Beyond individual moments, several reviewers emphasize the overall atmosphere of care and the impact on families. They describe the Oaks as a place where residents are kept mentally, physically, and socially active, with a robust calendar of activities and safe, engaging routines. The memory care environment is portrayed as one where families can feel confident leaving a loved one in capable hands; staff's dedication translates into trust and relief during a deeply emotional period. The facility is not only about safety and medical oversight but about creating a sense of belonging - an important factor for people living with dementia and their families who value continuity, warmth, and community.
But not every review is without concern. A few reviewers document challenges that merit attention from leadership and administration. One account mentions a memory care med tech who was alleged to be unprofessional with a resident, raising questions about daily care standards and how concerns are addressed. Others describe a resident not receiving medications on schedule, a lack of responsive action after notifying a supervisor, and a sense that corporate support was not forthcoming when requested. More pointed critiques include safety and workload issues - allegations that a supervisor pressured staff to perform an excessive number of transfers for residents and concerns about equipment not adequately protecting residents during transfers. There are also comments about the dining room chair not being built to protect residents, with the wheelchair viewed by some as the safer option. In short, while the majority of voices celebrate the care and community, a subset calls for stronger oversight, clearer communication, and improved safety practices.
Taken together, these reviews paint a landscape of a facility that excels in creating a warm, engaging, and supportive memory care environment, while also revealing areas where leadership, safety protocols, and accountability could be strengthened. Families consistently highlight the beauty and comfort of the space, the dedication and compassion of many staff and volunteers, and the meaningful activities that keep residents connected and content. At the same time, the concerns raised - about medication administration, responsiveness to issues, and certain on-the-ground practices - suggest that even in a community that many trust and praise, there is room for ongoing improvement and careful attention from owners and management. For families weighing a choice, the Oaks at Ashton Hills appears to offer a compelling combination of heartfelt care, vibrant programming, and a comforting environment, tempered by reminders to closely review medication practices, transfer safety, and the responsiveness of leadership when concerns arise.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jones-Cody is a vibrant assisted living community located at Hazelhurst Drive in Covington, GA. Our community offers a variety of amenities and care services to ensure the comfort and well-being of our residents.
Residents can enjoy delicious meals in our spacious dining room, which caters to special dietary restrictions. Our fully furnished accommodations provide a cozy and homely environment for our residents. Additionally, we offer housekeeping services to maintain cleanliness and tidiness.
For those who love nature, our community features a beautiful garden and outdoor space where residents can relax and socialize. To stay connected with loved ones, we provide telephone services and Wi-Fi/high-speed internet access.
Our dedicated staff is committed to assisting residents with their activities of daily living, such as bathing, dressing, transfers, and medication management. We also collaborate with health care providers to ensure personalized care plans are implemented effectively.
At Jones-Cody, we understand the importance of nutrition for overall health. That's why we offer diabetes diet options, meal preparation and service, as well as support for special dietary restrictions.
Transportation is made easy with our arrangement for medical transportation and assistance in scheduling doctors' appointments. Residents can rest assured that they will have the support they need when it comes to accessing healthcare services.
Engaging activities are an integral part of our community life. We have scheduled daily activities that cater to various interests and preferences, promoting social interaction and overall well-being.
Conveniently located near cafes, pharmacies, physicians' offices, restaurants, and places of worship, Jones-Cody provides easy access to essential services and opportunities for residents to explore the local area.
At Jones-Cody Community Living Arrangement at Hazelhurst Drive in Covington, GA, we strive to create an inclusive and supportive environment where individuals can thrive while receiving the care they need.
Jones-Cody - Community Living Arrangement at Hazelhurst Drive is located at 265 Hazelhurst Drive, Covington, GA 30016 in Rockdale County, Georgia
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