449 Womack Road, Covington, GA 30016
For more information about senior living options: (844) 490-3973
Intimate Estates offers competitive pricing for its residential options, making it an appealing choice for those seeking quality care. In Rockdale County, the cost of a semi-private room averages $1,926 per month, while Intimate Estates provides this option at a more affordable rate of $1,800. Similarly, for private accommodations, Intimate Estates charges $3,000 compared to the county's average of $2,363 and the state's average of $2,864. This positions Intimate Estates not only as a provider of essential services but also as a cost-effective solution within the region and across Georgia.
| Floor plans | Intimate Estates | Rockdale County | Georgia |
|---|---|---|---|
| Semi-Private | $1,800 | $1,926 | $2,529 |
| Private | $3,000 | $2,363 | $2,864 |
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The Oaks at Ashton Hills, along with its associated Prema at Ashton Hills team, emerges in these reflections as a care community with a strong sense of family, a warm and welcoming atmosphere, and a long list of residents and families who feel genuinely cared for. Across many entries, the facility is described as beautiful, well-maintained, and filled with activities designed to keep memory care residents engaged and connected. Visitors repeatedly note a resort-like feel to the building, paired with a homey, community-centered vibe that makes families feel included and supported. The overall tone from most reviewers is one of gratitude for the care their loved ones receive and for the efforts of staff who make the environment feel like a true "home."
However, within these same testimonials there are some sharper concerns about management, processes, and safety that stand out. One reviewer expressed deep disappointment with the leadership and the way issues are handled on the floor. The critique focuses on perceived complacency from management, a sense that the memory care unit's concerns are not prioritized, and a specific incident involving a medication routine in which a resident was not receiving meds as scheduled. There is also frustration about seeking corporate support and being told there was none, which contributed to a belief that critical problems were not being addressed promptly. These voices remind readers that, for some families, the day-to-day operation and responsiveness of the leadership can meaningfully affect peace of mind when a loved one is in memory care.
In contrast, a substantial portion of the praise centers on the people who work there - the staff, volunteers, and caregivers who interact daily with residents. Multiple reviewers emphasize that the staff are friendly, welcoming, and clearly take pride in their work. The care team is described as attentive to both mental and physical well-being, with activities, outings, and social time that keep residents engaged throughout the day. Several accounts highlight the warmth of individual staff members, with names that recur in the praise: Rhannon who gave a tour and introduced families to residents and staff in a thoughtful, inviting way; Jennifer, Melissa, Heather, and Robin, who are singled out for their time, patience, and concern during the tour and planning process. Families repeatedly mention conversations that feel personalized, with staff offering thoughtful recommendations tailored to each family's needs.
The experiential stories within these reviews paint a vivid picture of a community that feels like a extended family to many. Parents and spouses describe days filled with social activities, crafts, and group experiences that provide meaningful engagement for residents living with memory challenges. The Prema bus - and the opportunities it provides for outings to restaurants and nail salons - are highlighted as particularly meaningful, giving residents chances to enjoy regular social excursions and a sense of normalcy. Volunteers also play a notable role, with families noting the warmth and companionship that volunteers bring, along with the positive impact this has on both residents and visiting family members. The sense of belonging is a recurring theme, with families expressing comfort in knowing their loved ones are not just cared for, but welcomed into a caring community.
Several testimonials focus on personal narratives that reinforce the sense of home and dedication. One review describes a father who, as a die-hard sports fan, was celebrated by staff on game days, receiving deliberate attention to his interests and joy. Another account explains how a grandmother adapted to the environment, with staff and residents forming a forgiving, supportive circle that helped her feel valued and protected during her final months. Covid-era experiences are mentioned with appreciation for how the facility maintained contact when in-person visits were restricted, including the ability to FaceTime and stay connected with family. Across these stories, the staff's emotional intelligence, reliability, and willingness to engage in everyday moments of joy shine through as a cornerstone of the facility's appeal.
The physical setting itself is repeatedly commended. Reviewers describe not only a modern, well-equipped memory care environment but also a space that conveys warmth and hospitality. The building and grounds are likened to a resort, and the interior is described as bright, clean, and well-maintained. Families point to the level of care that makes the environment feel safe and stimulating: a carefully curated calendar of activities, nutritious meals prepared by an on-site chef, and opportunities for family participation in special events. The overall impression is that the Oaks of Ashton Hills is committed to offering a first-class experience for residents and visiting family members alike, with a focus on quality of life, dignity, and connection.
Interlaced with the many positive narratives are more troubling comments about safety and staffing practices that deserve careful attention. One reviewer recounts a difficult experience with the physical process of transferring residents in a memory care setting, describing the dining room chair and couch as not adequately designed to protect fragile bodies and highlighting the safety risks inherent in the current furniture configuration. In a separate - but related - claim, another reviewer alleges coercive pressure on staff from a supervisor to perform numerous transfers, labeling it as questionable practice and suggesting potential harm to workers and residents alike. While these are individual viewpoints, they raise important questions about equipment, procedures, and the day-to-day realities of care that any prospective family would want to explore in person, and they emphasize the need for ongoing oversight and safety reviews within the community.
Taken together, the collection of reviews presents a facility that many families regard as a rare blend of beauty, warmth, and meaningful engagement for memory care residents, underpinned by a highly dedicated staff and a family-friendly culture. At the same time, there are notable concerns about management responsiveness, resident safety, and certain practices that some families feel require attention. For anyone evaluating the Oaks at Ashton Hills, the message is clear: you'll find a community that can offer exceptional, compassionate care and a welcoming, almost resort-like environment, but it's also important to meet the leadership, observe the routines in action, and ask detailed questions about medication management, safety equipment, and staff supports. In the end, many families express gratitude for the care their loved ones receive, while also hoping for continued improvements and ongoing transparency from the leadership and care team.
Intimate Estates in Covington, GA is an exceptional assisted living community that provides top-notch care and a comfortable living environment for seniors. Our board and care home offers a range of amenities designed to enhance the overall quality of life for our residents. Each room is fully furnished, complete with cable or satellite TV, private telephone, and Wi-Fi/high-speed internet access.
Our dedicated staff ensures that our residents receive the assistance they need with their daily activities, including bathing, dressing, and transfers. We also provide medication management and coordinate with health care providers to ensure comprehensive care for our residents. Additionally, we offer diabetes care and specialized meal preparation to accommodate special dietary restrictions.
At Intimate Estates, we understand the importance of socialization and engagement in maintaining overall well-being. Our community organizes scheduled daily activities to keep residents active and entertained. For those looking to venture outdoors, we have a beautiful garden and outdoor space where residents can relax and enjoy nature.
Convenience is key at Intimate Estates. We offer move-in coordination services and arrange transportation for medical appointments. With 3 cafes, 5 pharmacies, 12 physicians' offices, 33 restaurants, 5 places of worship nearby, as well as parks and theaters within close proximity to our community, our residents have easy access to a variety of amenities.
Experience the warmth and comfort of Intimate Estates in Covington, GA where personalized care meets a welcoming atmosphere.
Intimate Estates offers competitive pricing for its residential options, making it an appealing choice for those seeking quality care. In Rockdale County, the cost of a semi-private room averages $1,926 per month, while Intimate Estates provides this option at a more affordable rate of $1,800. Similarly, for private accommodations, Intimate Estates charges $3,000 compared to the county's average of $2,363 and the state's average of $2,864. This positions Intimate Estates not only as a provider of essential services but also as a cost-effective solution within the region and across Georgia.
Intimate Estates is located at 449 Womack Road, Covington, GA 30016 in Rockdale County, Georgia
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