600 Springhill Drive, Covington, GA 30014
For more information about senior living options: (844) 490-3973
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The staff are friendly, welcoming, and take pride in providing comprehensive memory care that supports residents mentally, physically, and emotionally. The facility is beautiful, with resort-like building and grounds that feel like home for families. Families are encouraged to visit and participate in activities, and staff take the time to understand and address their needs. The on-site chef provides tasty meals three times a day, enhancing residents' dining experience. Volunteers and staff form a warm, supportive community, with residents and families enjoying conversations and activities. The memory care program keeps residents engaged with a variety of activities and outings, fostering social connection. The Oaks at Ashton Hills is described as a first-class, godsend community where staff go the extra mile for residents and visiting family. Residents are treated with care and respect, with personalized touches that reflect individual joys and interests.
The facility's management was criticized for inaction and not addressing concerns. The med tech on duty was described as unprofessional with residents. The owners were urged to step up and investigate what was happening in the facility. Residents were reportedly not receiving medications as prescribed. The memory care unit was described as requiring unsafe transfers, with dining chairs and couches not designed to protect residents. A staff member (Pam) was alleged to bully workers into performing excessive transfers for residents.The Oaks at Ashton Hills and the Prema at Ashton Hills memory care community come through in many reviews as warm, welcoming places that feel more like family homes than clinical facilities. Across multiple posts, families repeatedly describe a setting that is beautiful, inviting, and meticulously kept, with a strong emphasis on social engagement and activities designed to keep residents mentally and emotionally fulfilled. Several reviewers specifically point to a resort-like feel in the buildings and grounds, underscoring a sense of comfort and dignity for residents who are navigating memory care needs. The recurring theme is that these communities strive to balance safety and care with opportunities for personal enjoyment and social connection.
A central thread in the positive feedback is the character and dedication of the staff. Reviewers highlight staff members who go above and beyond to know residents individually, celebrate what brings them joy, and keep a close eye on their well-being. Families share stories of staff members taking pride in personalized routines - like dressing a loved one for game day on Saturdays because he or she is a devoted sports fan - or engaging residents in purposeful activities that feel meaningful and enjoyable. The care teams are described as warm, patient, and genuinely invested in residents' happiness, with particular appreciation given to the front-line workers, activity coordinators, and volunteers who foster a welcoming, family-oriented atmosphere. Names such as Rhannon, Jennifer, Melissa, Heather, Robin, and a team of volunteers come up in praise for the compassionate care and the calm, friendly environment they help create. In many accounts, families feel seen, supported, and confident that their loved ones are treated with kindness and respect.
The community life at these facilities is another standout feature. Reviewers describe an extensive slate of activities and enrichment options that keep residents engaged and connected to the community. There are outings on the Prema bus to restaurants and nail salons, group arts and crafts, and social events that invite families to participate. The building culture emphasizes inclusion - families are encouraged to visit, attend activities, and participate in what the community offers. The atmosphere is consistently framed as lively, uplifting, and inclusive, with residents described as happy, well-cared-for, and meaningfully engaged in daily life. The culinary side is also touched on warmly, with references to on-staff chefs and the overall sense of enjoying nourishing, well-prepared meals.
In addition to the overwhelmingly positive experiences, there are a few pointed concerns raised in the reviews. One review expresses clear dissatisfaction with management and certain on-site staff, alleging unprofessional conduct by a med tech, a lack of timely medication administration, and an impression that corporate support was not forthcoming when requested. This account emphasizes the seriousness of ensuring proper care and administrative responsiveness, and it stands in contrast to the many exclamations of satisfaction found in other reviews. Another note highlights a challenge common in memory care settings: the physical demands and safety considerations around transferring residents. The reviewer mentions a caregiver who reportedly pressures staff to perform multiple transfers for each resident, describing it as unsafe and potentially leading to injuries. This reflects real concerns about staff workload, safety protocols, and the need for clear, resident-centered procedures in handling mobility and transfers. Taken together, these points serve as reminders that, in addition to warmth and a residential charm, there is an expectation for disciplined governance, safety-first practices, and constructive responsiveness to family concerns.
Despite these concerns, the overall sentiment remains highly positive about what these campuses offer. Families repeatedly state that the Oaks at Ashton Hills feels like a home for their loved ones - new, well-appointed, and designed to feel comfortable while delivering attentive, professional care. The Prema at Ashton Hills environment is praised for its same-family feel, the strong sense of community, and the heartfelt commitment shown by staff and volunteers. For many reviewers, the combination of a nurturing atmosphere, meaningful activities, and a dedicated team translates into real peace of mind during what is often a difficult life transition for both residents and their families. The places are described as welcoming and supportive not only to residents but also to visiting family members, reinforcing the sense that everyone involved is valued and cared for.
Ultimately, these reviews present a strong, nuanced picture. The Oaks at Ashton Hills and Prema at Ashton Hills are celebrated for their beauty, the warmth of their communities, and the depth of engagement they offer to memory care residents. Families recount stories of genuine kindness, patience, and a daily commitment to enhancing quality of life through meaningful activities and thoughtful, personalized care. At the same time, they acknowledge that, as with any care setting, there are areas to improve - especially around management responsiveness, medication administration, and safety-driven transfer practices. For families weighing memory care options, the overarching takeaway from these accounts is that these communities champion a compassionate, family-centered approach, while also needing ongoing attention to governance and operational safeguards to ensure every resident's well-being remains paramount.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Almeda's Springhill Manor is an inviting assisted living community located in the charming city of Covington, GA. Designed to provide a warm and welcoming atmosphere, this board and care home offers a variety of amenities to ensure comfort and convenience for its residents. Guests can enjoy delicious meals in a spacious dining room, while beautifully landscaped gardens and outdoor spaces provide a serene environment for relaxation.
The community is fully furnished and equipped with essential services such as housekeeping and move-in coordination, making transitions seamless for new residents. Connectivity is promoted through access to Wi-Fi/high-speed internet and telephones, allowing residents to stay connected with loved ones.
At Almeda's Springhill Manor, personalized care is paramount. The dedicated staff offers comprehensive assistance with activities of daily living, including bathing, dressing, transfers, and medication management. Special dietary needs are carefully catered to with thoughtfully prepared meals that adhere to prescribed diets like diabetes management or other special restrictions.
Residents can engage in scheduled daily activities tailored to promote physical wellness and social interaction, enhancing their overall quality of life. The community also ensures coordination with healthcare providers for ongoing medical support.
With convenient access to two nearby pharmacies, a physician’s office just around the corner, six restaurants within reach for outings or family visits, and eight places of worship nearby for spiritual needs, Almeda's Springhill Manor provides not just a place to live but an enriching lifestyle designed to foster independence while ensuring safety and well-being.
Almeda's Springhill Manor is located at 600 Springhill Drive, Covington, GA 30014 in Walton County, Georgia
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