1400 Boxwood Boulevard 6311, Columbus, GA 31906
For more information about senior living options: (844) 490-3973
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The staff here is wonderful. Tameka is amazing and always takes great care of the tenants. The move-in process was smooth, thanks to Tameka. The staff is welcoming and helpful. This is a nice apartment complex, and with the new management, things will improve. Ms. Tomeka is always super polite and answers all questions. Tewa was great and made the new resident feel comfortable and welcomed. Really enjoyed the tour; the staff were nice and professional. Lisa, Tina, and Tommy have been outstanding throughout the move-in process; the apartment was spotless upon arrival.
They observed that the exteriors are neglected, with trash bags piled at the exit gate and little evidence of groundskeeping or maintenance. They questioned why a gated community would have a gate that is almost always open. They noted that the staff communicates poorly, canceling tours without notice and wasting potential tenants' time. They found the renting process slow and unpleasant, taking nearly a month to review an application. They described the environment as unsafe due to constant upstairs noise, drug use, and loud arguments. They reported ongoing maintenance problems: extremely thin and creaky floors, overflowing trash, a broken gate, a dirty pool, rust in tubs, and mold in the walls. They claimed management changes frequently and tenant care and follow-up are lacking. They alleged that move-out terms include penalties such as paying an extra month of rent and withholding the security deposit if tenants move out early.The property comes across as a place with real strengths and serious challenges, all tangled together in the lived experiences of its residents. On the positive side, the staff repeatedly emerges as a standout feature. Multiple reviewers single out Tameka (also spelled Tameika in places), calling her the best, praising how she makes move-ins smooth, answers questions promptly, checks in, and handles issues with care and patience. Others highlight Tewa for her warmth and effectiveness, noting that she helps new arrivals feel welcome and comfortable, even after long shifts or hectic schedules. Names like Tina, Lisa, and Tommy appear in several accounts as being helpful, professional, and capable of delivering a welcoming, organized experience during tours, applications, and payments. In short, the human element - especially the leasing and front-office team - consistently earns high marks and is often described as the reason people feel positively about moving in or staying.
Yet, alongside those glowing testimonials about the staff, the property's overall condition and management practices draw a slew of critical observations. Several reviewers describe exteriors that feel neglected, with power washing or groundskeeping seemingly missing from the current routine. Trash bags at the exit gate create a disheartening first impression, suggesting a gap between what residents expect from a "gated community" and what they actually see. The gate itself is a recurring concern; not only is it reported as broken or perpetually open, but there are ongoing complaints about access - tied to the perception that the "gate" is more symbolic than functional. These exterior and access-related issues color residents' perceptions of safety and pride in the property, and they contribute to a sense that upkeep and presentation are inconsistent.
Communication problems also appear as a persistent theme. Reviewers recount tours canceled without timely notice, and several note a months-long gap between submitting an application and its review or approval, despite assurances of a 24- to 48-hour turnaround. Some say they had to chase information via multiple calls and emails, with Tameka often being the only contact who provided steady guidance. The sense conveyed is that while individual staff members can be responsive and empathetic, the broader management system sometimes fails to relay essential updates, coordinate processes, or keep prospective tenants informed. In one case, after a cooperative move-in plan was arranged, the chosen apartment wasn't ready on moving day but an alternative unit was offered - an arrangement that ultimately eased the burden but underscored the underlying communication gaps.
The physical condition of the community also comes under sharp scrutiny. Reviewers describe a range of maintenance and infrastructure concerns: floors that are thin and noisy, carpeting and flooring that fail to dampen sound from neighbors above or below, a pool that remains dirty, rusted tubs, and an air conditioning system that seems to receive only temporary fixes. Mold in walls and persistent signs of wear point to a feeling that, despite occasional renovations in the past, the property has not kept pace with ongoing upkeep. The complaint list extends to common areas and amenities that should reflect a certain standard but instead feel neglected, contributing to a sense that the property is not consistently maintained or prioritized by management.
Noise and safety emerge as the most personal and distressing themes for families living there. Upstairs neighbors who are loud late into the night, running, footfalls, and frequent noise violations create real disruption, sometimes requiring law enforcement or courtesy officers to intervene. The situation is worsened by reports of drug use and smoking on porches, with odors drifting into units and making outdoor spaces unsafe for children. In several accounts, residents feel unheard when they raise concerns about noise and safety, and they describe decisions to move out or seek a break in their lease with little sympathy or support from the front office. The fear for children's safety and overall living conditions drives a narrative of displacement and restlessness, with some residents alleging that the violence or domestic disturbances upstairs make the environment feel unsafe.
Turnover in management and the financial terms of staying or leaving also surface in these reviews. There is mention of multiple management changes within a relatively short period, contributing to inconsistent policies or responses. Some residents describe the stress of entering a renewal or notice period only to face resistance when trying to exit early, including disputes over security deposits and "an extra month of rent" if they choose to move out before the end of their lease. There is a sense that, for some tenants, the decision to leave is driven by safety and quality concerns more than by the terms of their contract, prompting discussions about corporate levels of support and potential intervention from higher-level management.
Amid these tensions, there remains a thread of cautious optimism. A number of residents acknowledge that the complex can be a decent place to live if the management team is able to stabilize operations and address ongoing concerns. When the staff are able to deliver efficient tours, clear communications, and timely maintenance, the experience is described as smooth and comfortable, with residents feeling welcome and well taken care of. The testimonials about individual staff members - Tameka, Tewa, Tina, Lisa, Tommy, and others - paint a picture of people who care and who can make a real difference in the day-to-day experience. For some, these accomplishments are enough to outweigh the negatives, at least in the short term, and they point to the potential for improvement under stronger, more consistent leadership.
Overall, what emerges is a complex portrait of a property with strong human capital at the front lines but ongoing, systemic concerns that affect day-to-day living. The kindness, responsiveness, and professionalism of the staff provide a counterbalance to the reported issues with exterior upkeep, gate security, noise, safety, and information flow. For prospective renters, the takeaway is twofold: if you prize attentive, personable staff who can guide you through the move-in and settlement process, you'll likely find people here who genuinely care about your experience. If, however, you need a consistently well-maintained environment with reliable safety, noise control, and transparent, streamlined operations, you may want to weigh those concerns carefully and consider exploring other options or waiting for broader management improvements. The community clearly has potential, anchored by its dedicated team, but it also demands a sustained commitment to upkeep, communication, and resident safety to live up to the expectations set by its best moments.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbus Metropolitan (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Midtown 6311 in Columbus, GA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by our experienced chefs. The entire facility is fully furnished, providing a cozy and homely environment for residents to relax and socialize.
Midtown 6311 boasts beautiful outdoor spaces, including gardens, where residents can take leisurely walks or simply enjoy the fresh air. For added convenience, we offer housekeeping services to ensure that our residents' living spaces are always clean and tidy.
We understand the importance of staying connected in today's digital world, which is why we provide telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay in touch with their loved ones and easily access online resources.
Our dedicated care staff is available to assist residents with various daily activities, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. Additionally, we offer specialized assistance for those with diabetes diets and other dietary restrictions.
Transportation arrangements are made for medical appointments, ensuring that our residents can easily access healthcare services. Furthermore, we have numerous amenities nearby including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Midtown 6311, we believe that staying active and engaged is essential for overall well-being. Therefore, we offer scheduled daily activities to keep our residents entertained and stimulated.
Choose Midtown 6311 as your assisted living community in Columbus, GA for exceptional care services, convenient amenities, and a warm and welcoming environment tailored towards promoting independence and happiness for our valued residents.
Midtown 6311 is located at 1400 Boxwood Boulevard 6311, Columbus, GA 31906 in Muscogee County, Georgia
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