1400 Boxwood Boulevard 1311, Columbus, GA 31906
For more information about senior living options: (844) 490-3973
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The apartments are very nice. The staff is great. Tameka is the best and makes move-in smooth. The staff is wonderful. Tameka is amazing and takes great care of the tenants. The property is a great place to stay. The staff is very welcoming and helpful. Tewa is great. The move-in process is smooth. The tour was enjoyable and the staff were nice and professional. Ms. Harris was very informative about her units; her knowledge and professionalism were appreciated. Tameka is amazing and thorough in her responses and follow-ups. Tameka has a great personality and is very professional. Tewa showed great service and management. The property manager and staff are welcoming. The process was easy and smooth; the special discount was amazing; Tameika and Tewa were absolutely wonderful.
The exteriors of the apartments are neglected and trash bags pile up at the exit, signaling a lack of upkeep. The gated entrance is often left open, undermining security. The staff does not communicate effectively with residents. Tours are canceled without prior notice, wasting prospective tenants' time. The application review process is slow, taking weeks to approve. Gate access key fobs have not been provided for months. The floors are extremely weak and thin, making noise travel easily between units. There is trash everywhere, the pool is dirty, and tubs show rust with little maintenance. Residents feel unsafe due to drug use and domestic disturbances, and management does not consistently address these issues. There have been multiple changes in management, indicating instability.The overall picture of these apartments is a compelling mix of standout customer service and real everyday frustrations. A large thread running through the comments is how much tenants value the people in the office and on the property. Multiple residents sing praises about individual staff members who went above and beyond during their move-in and ongoing tenancy. Tameka/Tomeka, in particular, appears repeatedly as a beacon of helpfulness and responsiveness - described as thorough, kind, and able to keep things moving smoothly even under pressure. Several reviews credit her with guiding applicants through the process, easing move-in stress, and staying in touch when issues arose. Other staff get frequent mentions too: Tewa, Lisa, Tina (the manager who's been praised for being respectful, knowledgeable, and professional), and Herman the maintenance man who arrives promptly and fixes things with courtesy and efficiency. When the staff are on their A-game, residents feel heard, supported, and well taken care of, which translates into positive expressions like "great moving in experience," "easy to set up payments," and "we would recommend" the community.
Yet no matter how strong the human side is, there's a heavy tally of operational and maintenance concerns that temper those good vibes. A recurring complaint centers on the exterior upkeep and overall appearance of the complex. Reviewers note neglected exteriors, the need for power washing, trash bags piling at the exit gate, and a gate that's often left open or dysfunctional. The property is described as looking less like a polished gated community and more like a place with insufficient groundskeeping and visible neglect. This creates a tension for residents who want the aesthetic and curb appeal to match the decent interiors they were shown during tours.
Inside the units and common areas, problems are equally persistent. Several tenants describe floors that are thin and creaky, with the sounds of neighbors clearly audible above and below - so much so that it affects sleep and peace of mind. Complaints about mold, rust in tubs, and a pool that stays dirty reinforce a sense that some maintenance issues aren't being addressed with urgency. Add to that reports of broken or unreliable amenities like a broken gate, inconsistent trash management, and persistent cleanliness problems, and you start to see a pattern: the living environment can feel unstable or unsafe despite moments of warmth from staff.
Noise and safety emerge as the most emotionally charged concerns. Loud upstairs neighbors, late-night stomping, and ongoing disturbances have driven some residents to involve police or security, with one family even noting the need to call CPD for a noise complaint. Marijuana use on balconies and smoke infiltrating apartments compounds the unease, and residents describe a breakdown in how management handles these incidents. When residents try to move or give notice, the response from the office is not always proactive - some say they were met with a lack of follow-up or clear remediation plans, leaving them feeling that their safety concerns aren't being prioritized.
The sense of misalignment between expectations set during the leasing process and the reality after move-in also surfaces in the reviews. A number of comments describe delays in the rental application process - requests to review and approve taking nearly a month - paired with inconvenient or non-existent advance notice about tours that get canceled. In some cases, the office did not notify applicants ahead of time, wasting their time and energy. Even when a unit was not ready, a liveable alternative was offered, and residents appreciated that some staff stepped in to ease the transition. The inconsistency across experiences - some tours and moves going smoothly, others marred by delays and miscommunication - appears to reflect broader system issues within management.
Another layer of frustration is the leasing and policy environment. Several residents express a strong feeling of inequity around breaking leases or dealing with security deposits in difficult situations. One resident specifically notes the prospect of an extra month's rent on top of forfeiting the security deposit if they break early, and argues that unsafe conditions should allow for more flexibility. Coupled with the ongoing gate access woes - where key fobs or entry codes don't work for months - the practical day-to-day friction becomes a constant drag on satisfaction, even for those who otherwise enjoy the community's atmosphere and the professionalism of the on-site team.
Taken together, the reviews paint a nuanced portrait. On one side, the human factor shines brilliantly: kind, responsive staff members like Tameka, Tewa, Lisa, Tina, Mr. Herman, and others frequently turn potentially stressful situations into manageable, even pleasant experiences. They're celebrated for warmth, communication, and the ability to move things forward, sometimes turning a tough move-in into a smoother, more welcoming transition. On the other side, the property's shortcomings in maintenance, safety, and consistency of management create ongoing anxiety and dissatisfaction for many residents. Concerns about exterior upkeep, cleanliness, noisy neighbors, unsafe conditions, and rigid lease penalties loom large, often outweighing the positive impressions of the staff alone.
Finally, there are hints of improvement on the horizon. A number of comments reference better days under new or changing management, and several residents express hope that the current team or corporate leadership can translate the goodwill embodied by the front-desk staff into tangible improvements around the complex. The recurring sentiment is that with more consistent maintenance, stronger gate and security practices, and clearer, more proactive communication, the community could reconcile its strengths in team culture with the legitimate concerns about its physical environment and safety. For now, the place feels like a neighborhood with heart and hospitality, shadowed by persistent operational gaps that future leadership will need to close to earn unwavering resident confidence.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbus Metropolitan (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Midtown 1311 in Columbus, GA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments that include a dining room, ensuring residents have a comfortable and convenient space to enjoy their meals. Housekeeping services are also available to ensure a clean and tidy living environment.
Residents can take advantage of the outdoor space provided by Midtown 1311, allowing them to enjoy fresh air and nature. The community also offers telephone and Wi-Fi/high-speed internet access, so residents can stay connected with loved ones and engage in online activities.
In terms of care services, Midtown 1311 provides assistance with various activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive any necessary medical attention. Specialized care is available for individuals with diabetes, including meal preparation following a diabetes diet.
The community prides itself on providing nutritious meals while catering to special dietary restrictions. Additionally, medication management is offered to assist residents in taking their medications properly.
Transportation arrangements are provided for medical purposes, ensuring that residents can easily reach their appointments. Scheduled daily activities are organized for residents to engage in socialization and enjoyable leisure time.
Midtown 1311 benefits from its convenient location near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity allows residents easy access to various amenities and services in the surrounding area.
Overall, Midtown 1311 offers a supportive assisted living community where residents can receive personalized care services while enjoying a range of amenities and convenient access to nearby facilities.
Midtown 1311 is located at 1400 Boxwood Boulevard 1311, Columbus, GA 31906 in Muscogee County, Georgia
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