Midtown 1311 in Columbus, GA

Information last verified:

1400 Boxwood Boulevard 1311, Columbus, GA 31906

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
64
4 stars
7
3 stars
6
2 stars
2
1 stars
21

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Top 5% Senior Living Community in 2024

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Overall Review of Midtown 1311

Pros

  • pro The apartments are very nice and the staff is great.
  • pro Tameka is amazing and makes move-ins smooth.
  • pro The staff is wonderful and Tameka takes great care of the tenants.
  • pro It’s a great place to stay, with a welcoming and helpful staff.
  • pro Tewa Harris is knowledgeable, professional, and highly helpful.
  • pro Shontae is pleasant and makes visitors feel welcome; the property is beautiful.
  • pro Tours are conducted by friendly, professional staff who answer all questions.
  • pro The new management is great and working hard to improve the community.
  • pro Carliss Brown is amazing and consistently helpful throughout the process.
  • pro Terrance the maintenance technician is efficient, professional, and courteous.
  • pro Lisa, Tina, and Tommy have been outstanding during move-in, and the apartment was spotless on arrival.
  • pro The office staff are the best, with beautiful updates and spacious apartments.

Cons

  • pro The exteriors are neglected and poorly maintained.
  • pro Trash bags pile up at the exit gate, giving the complex an uncared-for appearance.
  • pro The entrance gate is often left open, undermining the gated-community feel.
  • pro The on-site staff does not communicate effectively with residents.
  • pro Tours are canceled without prior notice, wasting prospective tenants' time.
  • pro The move-in process is frustrating, with units not ready on move-in day.
  • pro Mold is present in some apartments and is not promptly addressed.
  • pro Maintenance requests take too long to resolve and are often only temporary fixes.
  • pro Pest control is paid for but rarely seen, and roaches are reported.
  • pro The environment feels unsafe due to drug use and chronic loud neighbors.

Review

Midtown 1311 is best suited for independent older adults or families who want a central Columbus location, contemporary interiors, and a responsive, personable on-site team that can handle moving in with a minimum of fuss. The community’s strongest draw is the staff-driven, service-oriented atmosphere: leasing agents who remember you by name, fast responses to questions, and a willingness to make the move-in experience feel smooth. For residents who value a comfortable, modern apartment with a welcoming office presence and easy access to nearby shops and amenities, Midtown 1311 hits a practical sweet spot.

Those weighing alternatives should consider options if safety, predictable maintenance, and consistently solid property management are non-negotiable. Several long-running concerns recur in resident feedback: the gate often does not function, raising questions about security; mold, leaks, and ongoing HVAC issues have been reported; and maintenance responsiveness can vary, with some complaints about delays and incomplete fixes. Noise from neighboring units, inconsistent pest control, and a sense that common-area upkeep can lag behind resident expectations also appear in multiple reviews. For seniors who require reliable safety measures, documented environmental control, or daily on-site assistance, these red flags suggest looking at more specialized settings.

On the plus side, the pros frequently cited, especially the warmth and professionalism of the leasing team, do more than offer a polite welcome. Residents repeatedly praise the moving-in process when led by top staff, the ability to secure a suitable unit quickly, and ongoing, personable service from managers and maintenance personnel who show up with courtesy and competence. The apartments themselves are described as well-apportioned and visually appealing, with ongoing updates that keep interiors feeling current. Location-wise, proximity to Fort Benning for those connected to military moves, plus nearby shopping and dining, adds real practical value for independent seniors who want convenience without a long commute.

Yet the main drawbacks cannot be dismissed. A recurring theme is environmental and safety concern: mold and water intrusion issues, back-door gaps affecting pest control, and occasional air-conditioning problems that leave units uncomfortably warm. The gate’s unreliability invites questions about security, while landscape and trash-collection practices sometimes contribute to an impression of neglected exterior upkeep. Administrative frustrations, missed communications, delays in lease processing, and inconsistent responsiveness from various staff members, color the experience with unpredictability. Rent levels, at times described as high for the value delivered, compound the decision by pressing families to demand rock-solid reliability from maintenance and management.

The pros offset the cons most effectively when the property is operating under engaged, capable management. When staff like Tameka, Tewa, or Carliss are at the helm, move-in experiences become smoother, requests are acknowledged promptly, and residents feel genuinely cared for, offsetting some maintenance and communication hiccups. The sense of community can bloom under strong leadership, and updates to units can make the interiors pleasant enough to overlook occasional exterior shortcomings. In practical terms, Midtown 1311 can be a solid fit for families who want a convenient, well-located apartment with a responsive office team and a comfortable living environment, provided they are willing to tolerate the occasional maintenance delay and environmental concern.

For families evaluating senior living options, Midtown 1311 represents an independent-living-orientation choice rather than a true assisted-living community. If daily care, medication management, fall-prevention protocols, or 24/7 on-site support are priorities, alternatives, specifically purpose-built senior living communities with licensed care, should be pursued. If independence, an engaged management team, and a practical, centralized Columbus location are the priority, and a plan is in place to verify current maintenance standards and security measures, Midtown 1311 can be worth a serious look. Prospective residents should visit with a structured checklist: inspect the gate for access integrity, tour current units for signs of water intrusion or mold, ask for recent pest-control records, request a clear maintenance-response SLA, and confirm lease terms in writing. In the end, the community’s value rests on the reliability of the local management team and the resident’s tolerance for the trade-offs between appealing interiors and the occasional operational snag.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Columbus Metropolitan (3 miles away) Columbus Metropolitan (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Midtown 1311 in Columbus, GA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments that include a dining room, ensuring residents have a comfortable and convenient space to enjoy their meals. Housekeeping services are also available to ensure a clean and tidy living environment.

Residents can take advantage of the outdoor space provided by Midtown 1311, allowing them to enjoy fresh air and nature. The community also offers telephone and Wi-Fi/high-speed internet access, so residents can stay connected with loved ones and engage in online activities.

In terms of care services, Midtown 1311 provides assistance with various activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive any necessary medical attention. Specialized care is available for individuals with diabetes, including meal preparation following a diabetes diet.

The community prides itself on providing nutritious meals while catering to special dietary restrictions. Additionally, medication management is offered to assist residents in taking their medications properly.

Transportation arrangements are provided for medical purposes, ensuring that residents can easily reach their appointments. Scheduled daily activities are organized for residents to engage in socialization and enjoyable leisure time.

Midtown 1311 benefits from its convenient location near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity allows residents easy access to various amenities and services in the surrounding area.

Overall, Midtown 1311 offers a supportive assisted living community where residents can receive personalized care services while enjoying a range of amenities and convenient access to nearby facilities.

Nearby Places of Interest

Hospitals

  • Dialysis Clinic (0.2 miles)
  • Fmc Dialysis Services Chattahoochee Valley (1.5 miles)
  • St Francis Hospital (1.8 miles)
  • Basilio Pedictrics (2 miles)
  • TMC Conference Center (2.6 miles)
  • Columbus Regional Healthcare (2.7 miles)
  • Columbus Regional Breast Care Center (2.7 miles)

Restaurants

  • Pita Mediterranean Street Food - Columbus Midtown (0.4 miles)
  • Captain D's (0.4 miles)
  • Denny's (0.5 miles)
  • McDonald's (0.5 miles)
  • Hibachi Grill Supreme Buffet (0.6 miles)
  • Burger King (0.6 miles)
  • Taco Bell (0.6 miles)

Cafes

  • Panera Bread (0.5 miles)
  • Starbucks (2.7 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2 miles)
  • Community Health Pharmacy (2.4 miles)
  • Columbus Regional Prescription Centers (2.5 miles)
  • Tower Pharmacy (2.5 miles)

Physicians

  • River City Rehabilitation and Spine Specialist PC (1.2 miles)
  • Kidney & Hypertension Associates P C (1.5 miles)
  • Kosobucki Family Medicine (1.5 miles)
  • Jayashree John, MD (1.8 miles)
  • Nephrology Associates (2 miles)
  • West Georgia Eye Care Center (2 miles)
  • West Georgia Optical (2 miles)

Places of Worship

  • Cityscape Church (1.2 miles)

Frequently Asked Questions

Where is Midtown 1311?

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