Brookside Glen

Pros

• The staff at Brookside Glen are good at communicating and keeping families informed about their loved ones.
• The community is accommodating to dietary restrictions and has improved meal options for residents.
• The staff at Brookside showed exceptional care and compassion towards a resident during their last days.
• Families are pleased with the care, alertness, and medical attention provided by the staff at Brookside Glen.
• Visitors appreciate the friendly and helpful staff who ensure their loved ones are well taken care of, even during unexpected visits.
• The warm and welcoming atmosphere of Brookside Glen makes it feel like home for residents.
• Despite not needing the level of care yet, visitors found Brookside Glen to be a wonderful place worth considering in the future.
• Family members have peace of mind knowing their loved one is cared for and loved by the staff at Brookside Glen.
• Friends of a resident describe Brookside Glen as a "home" rather than just a facility, offering professional services and care.
• A visitor was impressed with the cozy homelike atmosphere, helpfulness of the staff, cleanliness, absence of odors, and attentiveness to residents' needs during their tour.

Cons

• The level of care and staff professionalism at BSG has declined significantly in recent years.
• The activity level at BSG is lacking, with many scheduled activities not actually taking place.
• Some family members feel the need to hire additional help due to the deficient level of care and attention given by the staff.
• Complaints and concerns raised by residents and their families do not seem to lead to improvements.
• The distance from home was a reason for not choosing Brookdale Glen as a residence.
• Conditions at a previous home were described as horrible, with residents experiencing weight loss and rough treatment by employees.

Review

Brookside Glen is a community that has received positive feedback from multiple individuals. One reviewer mentioned that the staff at this facility is excellent at communication and keeping families informed about their loved ones' well-being. They also mentioned that the community accommodates dietary restrictions, though there was a minor issue initially that has since been resolved.

Another reviewer shared a touching experience of how Brookside Glen provided compassionate care to their mother during her final days. They expressed gratitude for the kindness and empathy shown by the staff, who intuitively knew when to offer support and when to provide space for the family.

A different reviewer stated that their aunt has been living at Brookside Glen for almost three years and they couldn't be happier with the care she receives. They appreciate the caring and alert staff who keep them updated on their aunt's condition despite living far away. The warm and welcoming atmosphere of the facility gives them peace of mind knowing their loved one is in good hands.

The positive experiences continue with another reviewer expressing satisfaction with the attentive staff at Brookside Glen while caring for their husband. The kitchen staff even reached out to get meal ideas when he initially had difficulty eating, resulting in significant improvement in his appetite. The reviewer also highlighted the consistent quality of care they observe during daily visits.

Visitors also appreciate the friendly and helpful demeanor of the staff at Brookside Glen. Even unexpected visits give them assurance that their mother is well-cared for in a clean environment that feels like home.

One individual reviewed Brookside Glen after visiting as a potential future residence for their dad. They described being impressed by an outgoing activities director who offered assistance despite having other obligations. Although not ready for such care yet, they found it to be a wonderful place worth considering in the future.

A common theme among reviewers is how much they value the level of care provided by Brookside Glen's staff. One review specifically mentions feeling secure knowing their family member is both cared for and loved by compassionate staff who consider elder care their calling in life.

However, there is one review that expresses concerns about the decline in care and leadership at Brookside Glen. The reviewer mentions frequent turnover in executive director and nurse positions, as well as inadequate activity levels. They also note the need for additional hired help due to deficiencies in staff attention and care.

In conclusion, the majority of reviews praise Brookside Glen for its exceptional staff, warm atmosphere, and individualized care. Families appreciate the communication and compassion shown to residents during difficult times. However, there are also concerns raised regarding deficiencies in leadership and activities.

This part of Columbus, Georgia, is a bustling area with a variety of healthcare services within close proximity. There are several physicians specializing in pulmonary medicine, pediatrics, psychiatry, dermatology, plastic surgery, and more nearby. In terms of dining options, there are popular chain restaurants such as Cracker Barrel, Steak 'n Shake, and Burger King available. Additionally, there are cafes like Starbucks and Panera Bread for a quick bite to eat or coffee break. Pharmacies like Walgreens and CVS Pharmacy are also conveniently located for any prescription needs. For medical emergencies or more serious healthcare services, Northside Medical Center and the Surgery Center are just a short drive away. Overall, this area offers a mix of essential services and dining options for seniors considering senior living in Columbus.

Physicians

• Pulmonary Medicine (0.1 miles)
• Flowers & Mansfield Pediatrics (0.7 miles)
• Psychiatric Services at Brookstone (0.8 miles)
• Winship Clinic PC (0.8 miles)
• Riverside Dermatology & Aesthetic Center (0.8 miles)
• Chattahoochee Plastic Surgery (0.9 miles)
• Paull William H MD (0.9 miles)

Restaurants

• Pezold Management Group (0.9 miles)
• Cracker Barrel (1.2 miles)
• Steak 'n Shake (1.3 miles)
• Burger King (1.3 miles)
• O'Charley’s Restaurant & Bar (1.3 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.4 miles)

Cafes

• Starbucks (1.3 miles)
• Panera Bread (1.5 miles)
• Starbucks (2.1 miles)
• Starbucks (2.5 miles)

Pharmacies

• Walgreens (1.7 miles)
• Bep Technology (1.9 miles)
• At Home Medical (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.5 miles)

Hospitals

• Northside Medical Center (2.4 miles)
• Surgery Center (2.5 miles)
• Basilio Pedictrics (2.7 miles)