Manor House of Columbus

Pros

• The staff go out of their way to make residents feel like part of the family.
• The marketing director is dedicated to presenting the facility in the best way possible.
• The food is well-seasoned, and alternatives are available if the main entree is not preferred.
• The cleanliness of the facility is commendable, with regular housekeeping services provided.
• There are a variety of activities offered, like bingo and entertainment, contributing to a positive atmosphere.
• The community has friendly and nice people, providing a welcoming environment for residents.

Cons

• The caregiver assigned to the father was not informed of the specific care protocol, leading to a serious accident.
• The father put himself to bed unsupervised, indicating a failure in following the agreed-upon care steps.
• One reviewer expressed that their sister does not always like the food served and has concerns about its quality.
• One reviewer strongly stated that they would not recommend the community due to their father's negative experience and subsequent death.

Review

The experiences shared by families regarding various assisted living communities depict a contrasting landscape of care, attention, and overall satisfaction. One review highlights the positive aspects of a facility that seems to prioritize creating a familial atmosphere for its residents. The reviewer expresses gratitude toward the dedicated staff, who make significant efforts to ensure that residents feel secure and valued as part of their community. Their marketing director's involvement is emphasized as well; she actively works on showcasing the facility in its best light, which is appreciated by both residents and their families alike.

In addition to the commendable staff interactions, the quality of food served at this establishment garners praise from one resident’s family member. The aunt reportedly enjoys her meals, noting that they are well-seasoned with options available should she not prefer the main course offered for any given meal. Nonetheless, the only minor critique comes from her observation that portions may be slightly excessive. This speaks to an underlying awareness within the community about catering to personal preferences while also maintaining a focus on nutrition.

However, contrasting this positive representation are distressing experiences concerning another facility where care protocols were not adhered to adequately. A family member recounts a tragic incident involving their father, who was admitted with explicit fall risk protocols in place. Unfortunately, within just three days of his stay, he fell and suffered a broken hip, ultimately leading to his passing ten days later. This heartbreaking outcome brings to light serious lapses in communication among caregivers; it was revealed that during his last night at the community, a new caregiver had not been briefed on the specific measures necessary for this resident's safety.

The family's frustration is palpable as they reflect on how easily avoidable this situation might have been if established protocols had been strictly followed. They noted signs suggesting that their father attempted self-care—evidenced by his backward pajama bottoms and missing diaper—indicating he may have put himself to bed without proper oversight or assistance. This heartbreaking reality points out an essential aspect of caregiving: ensuring all staff members are fully trained in individualized care plans can significantly impact resident safety.

On a more uplifting note, there remains an acknowledgment of some positive experiences within similar settings. One reviewer comments on how friendly and nice staff members are within another community where their sister resides. Despite some dissatisfaction with certain food offerings—echoing sentiments expressed by other residents—the fact that alternatives are provided contributes positively towards their overall satisfaction with life in this setting. It suggests that despite individual complaints about meals, there exists flexibility aimed at accommodating dietary needs and preferences among residents.

Ultimately, these reviews serve as testimonials reflecting both ends of the spectrum concerning assisted living facilities: vibrant communities filled with warmth and empathy versus somber reminders of what happens when care standards falter tragically. They underline issues like communication gaps among caregivers' responsibilities and integral safety measures while also highlighting instances where dedication shines through effectively enhancing quality of life for seniors living away from home. Selecting an appropriate community for loved ones requires paying close attention not only to amenities but equally valuing attentive service delivery crucially shaping personal client experiences during vulnerable life stages.

This area of Columbus, Georgia, offers a convenient location with easy access to various medical services such as physicians' offices specializing in pulmonary medicine, dermatology, psychiatry, and pediatrics. The proximity to pharmacies like CVS and Walgreens ensures easy access to medications and healthcare supplies. Nearby restaurants like Steak 'n Shake, Cracker Barrel, and Burger King provide dining options for residents. Additionally, there are cafes such as Starbucks and Panera Bread for a quick bite or coffee break. For entertainment, seniors can visit the AMC CLASSIC Columbus Park 15 theater or explore the nearby places of worship like the Southern Baptist Convention. Overall, this area provides a mix of healthcare facilities, dining options, and entertainment venues suitable for senior living.

Physicians

• Dr Lewis & Sexton Office (0.4 miles)
• Mark Sexton, MD (0.4 miles)
• Pulmonary Medicine (0.7 miles)
• Riverside Dermatology & Aesthetic Center (0.7 miles)
• Psychiatric Services at Brookstone (0.8 miles)
• Winship Clinic PC (0.8 miles)
• Flowers & Mansfield Pediatrics (0.8 miles)

Restaurants

• Pezold Management Group (1.1 miles)
• Steak 'n Shake (1.5 miles)
• Cracker Barrel (1.5 miles)
• Hollywood Connection-a (1.5 miles)
• Burger King (1.5 miles)
• Jersey Mike's (1.6 miles)
• McDonald's (1.6 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (1.7 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Bep Technology (1.9 miles)
• Walgreens (2.1 miles)
• At Home Medical (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• Winn-Dixie (2.5 miles)

Hospitals

• Northside Medical Center (2.6 miles)
• Surgery Center (2.6 miles)

Places of Worship

• Southern Baptist Convention (3.1 miles)

Theaters

• AMC CLASSIC Columbus Park 15 (3.1 miles)
• Imax (3.2 miles)