The Landings of Columbus

Pros

• The staff at The Landings of Columbus provides excellent care and support for the residents.
• Residents are engaged in activities, with staff actively encouraging participation.
• Meals served at the facility are well-received and considered enjoyable by the residents.
• The environment is clean and neat, reflecting the staff's commitment to maintaining a pleasant space.
• Staff members demonstrate compassion and attentiveness to the needs of residents, creating a supportive atmosphere.
• Overall, the value for money offered by The Landings is seen as excellent by families and residents alike.

Cons

• The management at The Landings failed to provide proper communication and support during COVID-19, leaving families unable to check on their loved ones.
• There was a lack of consistency in nursing staff, leading to conflicts over medication that should have been administered.
• The facility's outdoor spaces were inadequate and unsafe for residents, limiting opportunities for fresh air and recreation.
• There was no acknowledgment or compassion shown by the staff after residents passed away under their care, highlighting a lack of empathy.
• Concerns about neglect were evident in the circumstances surrounding the death of a resident while in care at The Landings.
• Overall, the quality of care provided during critical times was deemed substandard and disappointing by family members.

Review

The experience of placing a loved one in an assisted living facility can be both hopeful and daunting. For some families, it may offer reassurance of professional care, while for others, it can lead to disappointment and heartache. Two distinct perspectives on The Landings highlight the complexities surrounding elder care, especially amidst the unprecedented challenges posed by COVID-19.

One reviewer expressed profound dissatisfaction with the services provided at The Landings during the pandemic. Initially finding the facility adequate for their mother's needs, they experienced a drastic decline in quality as COVID restrictions tightened. Communication became a significant issue; families were often unable to visit or check on their loved ones and struggled to get anyone on the phone for updates. Frustrated by long wait times when attempting to deliver medications and concerned about their mother’s well-being, this reviewer felt increasingly powerless over her situation.

Adding to these frustrations was the sudden turnover of staff during a critical period. The review noted that after the departure of a nurse who had been familiar with their mother’s care routine, there was an unsettling delay in finding a replacement. When interactions did occur with staff members, they sometimes proved contentious, particularly regarding medication management—a vital aspect of elderly care. Disputes over prescribed medications underscored not only the lack of continuity in care but also raised alarms about potential neglect and misunderstanding of medical needs.

The facilities themselves came under scrutiny as well; limited outdoor space meant few opportunities for residents to enjoy fresh air away from stressors like smoking neighbors. Locked areas labeled “unsafe” only compounded feelings of confinement among residents and families alike. In what should have been a supportive environment during her mother’s final days, the reviewer reported no recognition or condolences from The Landings upon her passing. This absence left them feeling abandoned at a time when they needed comfort most.

In stark contrast to this experience is another review praising The Landings for its attentive service and positive atmosphere under current management. This individual shared that their mother has recently moved into The Landings and has been met with kindness and effective support from staff dedicated to her well-being. They noted consistency in medical care—highlighting timely medication distribution—and engaging activities that foster both physical health and emotional connection among residents.

The new resident's family emphasized how personal touches make an impact; for instance, staff members painting residents' nails or inviting them personally to activities reflect genuine care that seems lacking according to other experiences shared earlier. Additionally, quality meals served in a clean environment are seen as conducive to enhancing residents’ overall quality of life—a stark difference from the previous reports suggesting neglectful standards.

Ultimately, these contrasting accounts reveal not only individual variations within elder care facilities but also underscore how crises like COVID-19 can dramatically affect operations and interactions within such environments. Whether characterized by compassion or neglect, experiences at The Landings reflect broader themes about aging services: Family members desire transparency, consistent communication, compassionate staffing practices, and environments conducive to physical and emotional wellness.

As families contemplate assisted living options—particularly amid challenging circumstances—it becomes crucial to research thoroughly while remaining vigilant about ongoing conditions within such communities before making irreversible decisions regarding their loved ones’ futures.

This part of Columbus, Georgia offers a variety of healthcare services in close proximity, including physicians specializing in pulmonary medicine, dermatology, pediatrics, and psychiatric care. There are also several pharmacies nearby for easy access to medication. In terms of dining options, there are popular chain restaurants such as Steak 'n Shake, Cracker Barrel, and Burger King within a short driving distance. For those who enjoy coffee or light bites, Starbucks and Panera Bread are also conveniently located. Additionally, there are entertainment options nearby such as the AMC CLASSIC Columbus Park 15 theater for leisure activities. Overall, this area provides convenient access to essential services necessary for senior living alongside dining and entertainment options.

Physicians

• Dr Lewis & Sexton Office (0.4 miles)
• Mark Sexton, MD (0.4 miles)
• Pulmonary Medicine (0.7 miles)
• Riverside Dermatology & Aesthetic Center (0.7 miles)
• Psychiatric Services at Brookstone (0.8 miles)
• Winship Clinic PC (0.8 miles)
• Flowers & Mansfield Pediatrics (0.8 miles)

Restaurants

• Pezold Management Group (1 miles)
• Steak 'n Shake (1.5 miles)
• Cracker Barrel (1.5 miles)
• Hollywood Connection-a (1.5 miles)
• Burger King (1.5 miles)
• Jersey Mike's (1.6 miles)
• McDonald's (1.6 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (1.6 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Bep Technology (1.9 miles)
• Walgreens (2.1 miles)
• At Home Medical (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• Winn-Dixie (2.5 miles)

Hospitals

• Northside Medical Center (2.5 miles)
• Surgery Center (2.6 miles)

Places of Worship

• Southern Baptist Convention (3.1 miles)

Theaters

• AMC CLASSIC Columbus Park 15 (3.1 miles)
• Imax (3.1 miles)