TrueCare I
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1909 Central Ave, Augusta, GA 30904
For more information about senior living options: (844) 490-3973
TrueCare I offers competitive pricing for its services compared to the broader market in Richmond County and throughout Georgia. For a semi-private room, the monthly cost is set at $2,400, which is slightly above the county average of $2,143 but below the state average of $2,529. This positions TrueCare I as a viable option for those seeking affordability without sacrificing quality care. In terms of private accommodations, TrueCare I charges $2,800 per month, which is favorable in comparison to both Richmond County's average of $2,959 and Georgia's state-wide average of $2,864. Overall, TrueCare I provides a balanced offering that appeals to potential residents by aligning closely with regional cost trends while maintaining exceptional standards of service.
| Floor plans | TrueCare I | Richmond County | Georgia |
|---|---|---|---|
| Semi-Private | $2,400 | $2,143 | $2,529 |
| Private | $2,800 | $2,959 | $2,864 |
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The staff is incredibly kind and patient, always going the extra mile to ensure residents' comfort. The facility is clean, well maintained, and feels like a real home, with plenty of activities. Ms. Liz is professional, knowledgeable, caring, and shows great empathy for others. Ms. Liz trains her staff to demonstrate the same professionalism and compassion. Her facilities are neat, clean, and organized, and her clients are well-groomed and seem very happy. The facility is an asset to the community. The facility is excellent. The facility has the best staff and the owner is regarded as the best.
The owner is accused of shorting residents out of money and being very nasty toward the elderly, with the facility reportedly having roaches. The staff are described as liars. The place is described as a cesspool of disgrace, with a warning to keep loved ones away. A caller reported that a staff member would not identify herself and hung up abruptly. The reviewer claimed the facility is not a great environment for elderly residents.A mixed portrait emerges from a chorus of voices about TRU Care and True Care Assistant Living. On one hand, many reviewers describe a warm, welcoming environment where caregivers are patient, attentive, and genuinely focused on comfort. They paint a picture of a home-like atmosphere, where cleanliness and organization are evident, and where residents appear to be engaged through a steady stream of activities. The overall sentiment from these supporters is one of ease and reassurance - the kind of impression that makes families feel at home when they're apart from their loved ones.
Several accounts emphasize the kindness and dedication of the staff. Descriptions like "incredibly kind and patient, always going the extra mile" recur, along with sentiments that caregivers attend not only to basic needs but to emotional comfort as well. The facilities themselves are repeatedly praised for being clean, well maintained, and orderly, with reviewers noting the space feels like a true home rather than a clinical setting. In these testimonials, the atmosphere contributes to a sense of safety and well-being for the residents, which is, for many families, the heart of choosing a care option.
A standout thread among the positive reviews is the praise for Ms. Liz. Reviewers call her "the truth," and they consistently describe her as professional, knowledgeable, caring, and empathetic. One reviewer notes that she trains her staff to uphold the same standard of professionalism and compassion, and another mentions that she travels between homes, personally ensuring quality. The impression is that Ms. Liz is more than a manager; she's a hands-on leader who fosters a culture of attentiveness. People who have visited multiple of her homes report neat, clean, and organized facilities, with clients who appear well-groomed and happy. In short, Ms. Liz is presented as a key positive force behind the favorable impressions some families have.
Beyond Ms. Liz, several reviewers express strong personal endorsements. One person simply states, "Excellent place, I recommend it." Another notes that a family member is in residence and that the staff and the owner are "the best," signaling a sense of trust and satisfaction with the care provided. These voices contribute to a narrative that, for many families, the facility is a solid option to consider when seeking compassionate elder care, coupled with a sense of community and ongoing engagement for residents.
Yet the feedback is not uniformly glowing. A handful of reviewers raise serious concerns about the management and environment. One reviewer accuses the owner of shorting people financially and behaving nastily toward elderly residents, claiming the facility is infested with roaches. The contrast between this account and the predominantly positive reviews is stark and raises questions about financial practices and overall living conditions. The warning not to send loved ones there is blunt, reflecting a deep lack of confidence in the facility's ability to safeguard residents' welfare and finances.
There are also critiques rooted in interpersonal interactions. One reviewer recounts an experience where a call to the facility resulted in the staff member refusing to identify herself and abruptly hanging up without a courteous closing. Such anecdotes, though singular, contribute to a broader sense that some aspects of communication and transparency may be lacking in certain situations, at least in the eyes of those who experienced it.
Another set of comments presents an even harsher judgment. A reviewer describes the place as a "cesspool of disgrace" from a personal history of living there and urges others to keep their loved ones away. The strongest language frames the facility as unsafe or deeply unsatisfactory, with the reviewer suggesting that the establishment preys on those with no close support systems. This narrative emphasizes a perception of neglect and a lack of accountability, contrasting sharply with the more favorable portrayals and underscoring that experiences can be profoundly different from one person to the next.
Rounding out the set of opinions is a blunt accusation that "the staff are a bunch of liars." Such statements, while sweeping, reflect a trust issue and point to tensions that may exist beneath the surface of everyday care. Taken together, these comments illustrate that TRU Care/True Care Assistant Living elicits strong, sometimes conflicting emotions among families and residents, depending on who is providing care, the specific location, and the circumstances surrounding each family's encounter.
In sum, the reviews present a complex and nuanced picture. For some families, TRU Care offers warmth, cleanliness, and practical, compassionate support - anchored by the leadership and example of Ms. Liz, whose presence is repeatedly linked to high standards of care. For others, concerns about financial practices, facility conditions like roach issues, communication gaps, and allegations of dishonesty have left a lasting negative impression. If you're considering this care option, the broad takeaway is to approach with diligence: visit in person, speak directly with staff and the owner, verify up-to-date cleanliness and safety standards, and seek clear answers about finances and contracts. Personal experiences will likely fall along a spectrum, so gathering firsthand impressions and asking pointed questions may be the best way to determine whether this facility aligns with your needs and expectations.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Bush (7 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.TrueCare I in Augusta, GA is an exceptional assisted living community that offers a range of amenities and services to ensure the comfort and well-being of its residents. With a focus on providing personalized care, TrueCare I is committed to creating a warm and inviting environment for seniors.
Residents at TrueCare I have the opportunity to engage in various activities right within the community. From social gatherings to fitness classes, there is always something exciting happening on-site. Additionally, there is a beautician available for residents who wish to indulge in some pampering and self-care.
TrueCare I also understands the importance of access to healthcare services. For diabetic residents, specialized care services are provided to monitor their health and manage their condition effectively. This ensures that individuals with diabetes receive the support they need to live a healthy and fulfilling life.
The community also offers opportunities for residents to explore the surrounding area. Day trips and outings are organized regularly, giving residents the chance to enjoy nearby parks, cafes, restaurants, pharmacies, theaters, and more. The convenience of having these amenities close by allows residents to easily access essential services and enjoy recreational activities.
Furthermore, TrueCare I recognizes the significance of accessible healthcare facilities. With numerous physicians and hospitals located nearby, residents can rest assured knowing that medical assistance is readily available when needed.
Whether it's participating in engaging activities on-site or exploring the vibrant neighborhood, residents at TrueCare I can expect an enriching experience filled with warmth, care, and convenience.
This area of Augusta, Georgia offers a convenient and diverse range of amenities for seniors. With multiple cafes within walking distance, you can enjoy a relaxing cup of coffee or socialize with friends. There are several reputable physicians and medical facilities nearby, providing easy access to quality healthcare services. A variety of dining options are available, including traditional Southern cuisine and fast food chains. The proximity to hospitals and pharmacies ensures that healthcare needs can be met promptly. The neighborhood is also close to Daniel Field Airport for convenient travel options. Additionally, parks and theaters provide opportunities for recreation and entertainment. Overall, this area provides a well-rounded environment for seniors looking to live comfortably with access to essential resources.
TrueCare I offers competitive pricing for its services compared to the broader market in Richmond County and throughout Georgia. For a semi-private room, the monthly cost is set at $2,400, which is slightly above the county average of $2,143 but below the state average of $2,529. This positions TrueCare I as a viable option for those seeking affordability without sacrificing quality care. In terms of private accommodations, TrueCare I charges $2,800 per month, which is favorable in comparison to both Richmond County's average of $2,959 and Georgia's state-wide average of $2,864. Overall, TrueCare I provides a balanced offering that appeals to potential residents by aligning closely with regional cost trends while maintaining exceptional standards of service.
TrueCare I is located at 1909 Central Ave, Augusta, GA 30904 in Richmond County, Georgia
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