Pruitthealth - Augusta Hills in Augusta, GA
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2122 Cumming Road, Augusta, GA 30904
For more information about senior living options: (844) 490-3973
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The staff are exceptional, with a caring atmosphere and phenomenal facilities. The facility and its staff are wonderful and welcoming. The nurses and CNAs are attentive, learning each resident's needs to provide better care. The admissions team, especially Ariel Walton, is delightful and goes above and beyond to help. The rehabilitation staff is on point and helps residents get back on their feet. The care team consistently treats residents with kindness and keeps families informed. Augusta Hills is highly recommended for great care and attentive staff. The staff are cheerful, helpful, and knowledgeable, making visits pleasant. The facility is clean, well-maintained, and staffed by professional, caring personnel. The administration prioritizes residents' dignity, quality of life, and individualized care.
All services could be better, with more professionally trained staff. The daily staff handling residents are not qualified. The facility allegedly caused a fracture due to rough handling by staff. A mother received a one-inch gash on her arm from an aide. Aides wore long fake fingernails, which were against the rules and could cause harm. A window frame was bent and could not be locked, creating a security issue. Bed rails would not stay up and were replaced after about a week. The wrong patient was taken to a doctor's appointment, and the staff only apologized. No one answers the phone and requests go unanswered. The facility is neglecting, overmedicating, and abusing residents.This community is best suited for families seeking a warm, staff-driven environment where day-to-day care feels personal and residents are treated like family. Augusta Hills shines for those who prioritize attentive, approachable caregivers, a genuine sense of community, and robust rehabilitation programming. It is especially well advised for families who want strong admissions support and ongoing engagement from administrators and activity staff. Those who place high importance on a flawless safety track record and immediate communications from leadership should temper expectations and prepare to ask pointed questions during tours.
The core strengths are repeatedly evident in the caregiving culture. Reviews highlight exceptional staff, a caring atmosphere, and facilities that feel welcoming and well-kept. Residents and families frequently point to nurses and CNAs who learn individual patterns, anticipate needs, and maintain a cheerful demeanor that reassures families during transitions. The rehab team and therapy experiences are frequently described as competent, with positive notes about progress, personalized attention, and the involvement of a proactive admissions team - names like Ariel Walton come up with consistent praise for accessibility, responsiveness, and willingness to go above and beyond. The activities team also earns commendations for keeping residents engaged and connected, contributing to a sense of vitality that many families associate with quality-of-life rather than mere containment.
Yet the picture is not one-sided. A substantial thread of reviews voices significant safety and management concerns. Instances range from reports of poor handling leading to injuries, to anecdotal observations about insufficient training among aides, to complaints of miscommunication and delayed responses from administration. Several families describe administrative attention skewed toward billing or admissions logistics rather than ongoing care quality, and a recurring theme is difficulty getting timely phone responses. There are serious allegations about neglect, overmedication, and mistreatment from some reviewers, paired with contrasting stories of excellent care from others. The disparity suggests variability in daily experience and prompts a cautionary lens for families evaluating risk.
These tensions raise a critical question: do the advantages offset the drawbacks? For families prioritizing compassionate staff, meaningful social programming, and a rehab pathway with visible engagement, the positives can outwe"igh the negatives - especially when the care teams are aligned with clear expectations and open lines of communication. However, for families with heightened concerns about safety oversight, consistency in daily support, or the potential for serious miscommunications and administrative gaps, the cons can be meaningful enough to prompt consideration of alternative options. The decision hinges on comfort with variability and on how crucial transparent, proactive leadership feels in the moment.
Prospective movers should approach with a structured evaluation plan. Meet the admissions staff and request a direct briefing about staffing ratios, training standards, and how incidents are reported and resolved. Ask to speak with the administrator about the facility's safety checks, maintenance timelines (for items like bed rails and window security), and response times for family inquiries. Request current resident lists or visit with several families in different units to gauge consistency in care and day-to-day morale. Probe the rehab program specifics: typical goals, progression metrics, and how therapists coordinate with nursing staff to prevent gaps in care. This is a place where strong personal connections can deliver clarity; tours should be thorough, questions pointed, and expectations set upfront.
In sum, Augusta Hills serves as a compelling option for families who value warmth, direct caregiver engagement, and a rehab-forward atmosphere, with standout staff who make residents feel seen. It is less suitable for those who require unwavering consistency, flawless day-to-day safety, and perfectly seamless administrative communication. If choosing Augusta Hills, enter with clear questions about safety, staffing, and accountability, and prepare to monitor solutions actively after move-in. If those conditions feel uncertain or if past experiences with similar facilities heighten risk aversion, exploring alternatives that emphasize rigid safety oversight and consistently responsive administration may be the prudent path.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Augusta Hills is an assisted living community located in Augusta, GA. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents. These amenities include a beauty salon for grooming needs, cable or satellite TV for entertainment, community operated transportation for easy access to nearby locations, a computer center for staying connected, and a dining room for restaurant-style dining.
We also provide various recreational facilities such as a fitness room, gaming room, and outdoor space for residents to stay active and enjoy the outdoors. For those who prefer a quiet atmosphere, we have a small library where residents can relax and read. In addition, our wellness center offers programs and services to promote mental well-being.
Our fully furnished apartments come with private bathrooms and kitchenettes to provide residents with their own personal space. Housekeeping services are provided to ensure that our community remains clean and tidy at all times. We also offer move-in coordination assistance to make the transition into our community as smooth as possible.
At Pruitthealth - Augusta Hills, we understand the importance of access to medical care. That's why we offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
In terms of care services, we have a 24-hour call system in place to address any urgent needs that may arise. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that medications are taken correctly.
Dining is an important aspect of our community, and we cater to special dietary restrictions set by individual residents. Our chefs prepare delicious meals that meet the specific needs of each resident's diabetes diet or other dietary restrictions.
To keep residents engaged and active, we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
In terms of nearby amenities, there are three cafes, two parks, 15 pharmacies, 27 physicians, 42 restaurants, one transportation option, one theater, and nine hospitals in close proximity to our community.
At Pruitthealth - Augusta Hills, we strive to provide a supportive and comfortable environment where residents can enjoy their golden years with peace of mind.
Pruitthealth - Augusta Hills is located at 2122 Cumming Road, Augusta, GA 30904 in Richmond County, Georgia
Pruitthealth - Augusta Hills on seniors.fyi includes 11 photos including images showing interior, bedroom, windows, lighting, bathroom, building, entrance, landscaping, and more.
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Interior
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Windows
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Office
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