1909 Central Avenue, Augusta, GA 30904
For more information about senior living options: (844) 490-3973
TRU Care provides loving and attentive care for residents. The staff are incredibly kind and patient, always going the extra mile to ensure comfort. The facility is clean, well maintained, and feels like a real home with plenty of activities. Liz is professional, knowledgeable, caring, and demonstrates great empathy for others. Liz handles emergencies promptly and trains her staff to uphold professionalism and compassion. Liz's homes are neat, clean, and organized, with clients who appear well-groomed and happy. The facility is a valuable asset to the community and is recommended to others.
The owner is accused of shorting people money, being nasty toward the elderly, and the facility supposedly has roaches. The environment is described as not a great place for old people, and readers are advised not to send their family members there. The reviewer notes that when she called, the lady would not identify herself and hung up abruptly. The place is labeled a cesspool of disgrace, with a warning to keep loved ones away. The staff are described as liars by the reviewer.True Care in Augusta, GA is best suited for families who want a warm, home-like assisted living experience where staff appear genuinely attentive and residents stay engaged through activities. It's a fit for those who value daily kindness, consistent cleanliness, and a sense of personal connection with caregivers, even if the facility's leadership and operations require closer scrutiny. Those who need a highly formalized, corporate-style environment with flawless transparency may want to consider alternatives. This community rewards families who prioritize warmth and day-to-day safety over a pristine, impeccably managed brand with no room for missteps.
The strongest positives center on the human side of care. Reported interactions describe staff as patient, compassionate, and willing to go the extra mile to ensure comfort. When the setting works, the atmosphere feels like a real home: clean, orderly, and with plenty of activities that help residents stay engaged and socially connected. Specific staff leadership is highlighted as a standout, with one administrator singled out for professional, empathetic service and for mentoring the team toward consistent competence. For families who place a premium on personal attention and cheerful daily routines, these elements can translate into meaningful peace of mind.
However, the most consequential dimmer on this picture is a pattern of serious concerns about ownership, accountability, and facility conditions. Several reviews accuse the owner of financial improprieties or harsh, unacceptable behavior toward residents, and at least one account describes the environment as unsafe due to roaches. Communication gaps appear frequently, including complaints about unhelpful or abrupt responses when inquiries are made. When these issues surface repeatedly, they cast a shadow over even the strongest care moments, feeding worry about whether the staff can consistently deliver reliable, well-supervised care.
The key pros - kind staff, a home-like setting, and daily engagement - do offset some anxiety for families who already have a trusted point of contact on site and who can maintain close oversight. A care environment that feels personal can reduce agitation for residents who thrive on familiar routines and attentive volunteers. Yet these positives do not fully compensate for the more troubling themes around financial integrity and operational transparency. In practical terms, the presence of roach-related concerns and accusations about ownership undermine the foundational trust needed to accept long-term placement without ongoing, rigorous monitoring.
If considering True Care, the prudent path is deliberate due diligence rather than a quick acceptance. Prospective families should demand a transparent accounting of current ownership and staffing structures, a recent pest control report, and a clear plan for ongoing facility maintenance. A comprehensive tour should include conversations with multiple caregivers, and, ideally, with other families currently residing there to gauge consistency in experience. Request a copy of service contracts, pricing, and any recent regulatory or safety inspections, and verify that there is an open channel for complaint resolution that is actually acted upon.
Ultimately, this community can be a viable option for families who are prepared to supervise and verify every facet of operations and who prioritize the caregiving mindset above all else. The risk lies in the combination of potentially unstable leadership signals and concrete red flags about cleanliness and financial conduct. For families unwilling or unable to invest that level of ongoing oversight, alternatives that offer more transparent governance and more consistent safety records will likely deliver greater peace of mind. The decision should hinge on the comfort level with ownership accountability, the ability to conduct proactive checks, and the weight given to personal, caregiver-driven care versus higher-level assurances.
11 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.True Care in Augusta, GA is a board and care home that offers a range of excellent amenities and care services to ensure the comfort and well-being of its residents. The community provides a cozy and fully furnished living space for seniors, complete with a dining room where delicious and nutritious meals are served. The presence of a beautiful garden and outdoor space allows residents to enjoy fresh air and nature.
Housekeeping services are provided to maintain cleanliness and tidiness within the community. True Care also offers move-in coordination assistance, making the transition to this assisted living facility seamless. Residents can stay connected with friends and family through telephone services as well as Wi-Fi/high-speed internet access.
The dedicated staff at True Care is committed to helping residents with their daily activities such as bathing, dressing, and transfers. They also work closely with healthcare providers to ensure that residents receive coordinated medical care. For individuals with specific dietary needs, including diabetes diets or special dietary restrictions, the community provides appropriate meal preparation and service.
Transportation arrangements for medical appointments are available to make it convenient for residents. Additionally, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals in close proximity to True Care - offering convenience and easy access to essential amenities.
True Care is not just a place to live; it is a vibrant community that offers scheduled daily activities to keep residents engaged and entertained. With its excellent amenities and comprehensive care services combined with convenient nearby facilities, True Care in Augusta, GA provides the perfect assisted living environment for seniors seeking comfort, support, and an active lifestyle.
True Care is located at 1909 Central Avenue, Augusta, GA 30904 in Richmond County, Georgia
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