Maxim Healthcare

Pros

• Maxim's staff are caring and understanding toward patients.
• Maxim nurses are often described as feeling like family to patients and families.
• Maxim is a professional, team?oriented home health company.
• The 1:1 nurse-to-patient ratio at Maxim is fantastic.
• The pay at Maxim is on par with local rates.
• Maxim nurses are friendly, efficient, and knowledgeable.
• Patients are treated with dignity and respect.

Cons

• They stated that Maxim does not provide enough or proper training for nurses before sending them into patients' homes.
• They described most of the nursing staff as uneducated and unorganized, with only two nurses being reliable.
• They observed unreliability in the nursing staff, leading to inconsistent care.
• They believed the pay for Maxim employees is less than desirable and not competitive.

Review

Maxim (Augusta) is a home health provider that elicits a broad spectrum of experiences from families and staff. Across several years of service, the company has earned glowing praise for the warmth and dedication of its people, while also drawing pointed critique about training, consistency, and pay. Taken together, the remarks reveal a pattern of strong caregiving in many cases, tempered by notable gaps that some families have found difficult to bridge.

Many reviewers describe Maxim's nursing and office teams as genuinely caring. One family highlights almost four years of support, praising the office staff and numerous nurses who entered their home as if they were part of the family. They emphasize that when issues arose, the office communicated effectively and did everything possible to resolve problems. The sense of compassion, understanding, and patient-centered care shines through in their account, culminating in a strong recommendation to other families in need of in-home nursing.

In contrast, another family recounts a more challenging experience. Over two years with a ventilator-dependent, tracheostomy patient, they report that only two nurses stood out as truly great. The rest are described as uneducated and unorganized, with insufficient or inadequate training before nurses were sent into the home. They also describe reliability issues, suggesting a broader quality gap in staffing beyond the handful of exceptional nurses. This perspective portrays a significant inconsistency in nurse performance and preparedness.

From the perspective of those who work for Maxim, the company can be a good place to be employed, albeit with mixed feelings about compensation. A reviewer notes that while Maxim is a professional, team-oriented home health company, pay for nurses is on par with local rates and the 1:1 patient ratio is fantastic, making it a rewarding clinical environment. Another long-term employee expresses deep love for the people, the atmosphere, and the supportive, knowledgeable staff who are always ready to help. They emphasize a patient-first ethic, dignity, and respect as core values that define daily practice.

The long-tenured employee voice adds a further layer to the narrative. Having worked at Maxim since June 2002, this reviewer paints a vivid picture of a positive workplace culture: friendly and efficient staff, nurses who are knowledgeable and helpful, and an overall ethos of putting patients first and treating them with dignity. The sentiment here is one of genuine pride in the organization and the people who sustain it, suggesting a strong internal culture that resonates with caregivers who stay for years.

Pay remains a point of contention for some. While one review lauds pay as comparable to local standards, another bluntly states, "Don't pay good," and a separate note mentions pay is less than desirable. A consistent thread across these comments is that perceptions of compensation differ depending on the role (caregiver, staff, or administrator) and perhaps the location or time. These mixed views on pay contribute to an overall sense that while the company can be highly commendable in many respects, financial satisfaction is not universal.

Overall, the collection of experiences paints Maxim (Augusta) as a company capable of delivering compassionate, patient-centered in-home care and fostering a supportive team atmosphere. For some families, the care has been nothing short of life-affirming, with nurses who feel like family and a responsive office that handles issues promptly. For others, the experience has been marred by concerns about staff training, reliability, and pay. The contrast suggests that outcomes may depend on individual nurses, supervisors, and the specific local office, as well as the particular needs and circumstances of each patient.

If you're considering Maxim for in-home nursing, it may be worth probing expectations upfront. Ask about the training and credentialing process for nurses assigned to your home, the procedures for handling concerns when issues arise, and how the 1:1 patient ratio is managed in practice. It's also reasonable to discuss pay, benefits, and the overall support structure with the local office to ensure alignment with your family's needs and expectations. In sum, Maxim appears capable of delivering high-quality, compassionate care in many cases, but potential clients should gather specifics to gauge consistency and fit for their unique situation.

Restaurants

• Wife Saver (0.1 miles)
• California Dreaming (0.3 miles)
• French Market Grille West (0.7 miles)
• Taqueria El Patron (0.9 miles)
• McDonald's (1 miles)
• Sunrise Grill (1.1 miles)
• Rhinehart's Oyster Bar (1.1 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)
• Miller, Aubrey Neal (2.6 miles)
• Walmart Pharmacy (2.7 miles)

Physicians

• David W Blackstock (0.9 miles)
• Augusta Eye MD (1.3 miles)
• Vein Specialist Of Augusta - James C Sherman MD (1.4 miles)
• MyEyeDr (1.6 miles)
• Covenant Pediatrics (2.2 miles)
• Ryan Thomas Smith (2.3 miles)
• Reginald A Pilcher Pc (2.4 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (1.4 miles)
• Starbucks (1.8 miles)
• Panera Bread (2 miles)
• Starbucks (3.3 miles)

Places of Worship

• Abilene Baptist Church (1.7 miles)
• Stevens Creek Church (1.9 miles)

Parks

• Lakeside Park (2.1 miles)

Hospitals

• Doctors Hospital Of Augusta (2.6 miles)

Theaters

• GTC Riverwatch 12 Cinemas (3 miles)
• GTC Evans Cinemas (3.6 miles)