Truitt's Personal Care Home

Pros

• The staff at Safe Haven are loving, caring, and devoted to residents' comfort and well-being.
• Alla and her team provide high-quality, individualized care across medical, emotional, and dietary needs.
• The facility is a safe, peaceful, home-like, upscale environment with stable, compassionate caretakers.
• Families feel at ease and experience genuine peace of mind knowing their loved ones are in good hands.
• Residents and families describe Safe Haven as forming a warm, familial community.
• The care ratio is excellent, allowing personalized attention for each resident.
• The meals are well-liked, with Miss Annie's cooking a highlight for residents.
• The facility is clean, well-maintained, and offers private rooms with bathrooms.
• The caregiving team is attentive and sometimes described as becoming part of the family for both residents and their families.
• Many families view Safe Haven as a blessing and consistently recommend it for end-of-life or long-term care.

Cons

Review

Safe Haven at Brookhaven emerges from a long line of heartfelt testimonials as a place where care for seniors is treated as a familial priority. Across many years and many family stories, the feed-back centers on the idea that this home-like facility provides thoughtful, individualized attention in a setting that feels more like a peaceful residence than an institution. Multiple reviewers describe Safe Haven as a place that families can trust when the alternative is difficult, and they speak with gratitude about the high standard of care that has consistently been maintained for their loved ones.

The environment itself is repeatedly praised as upscale, calm, and intimate. Several reviewers note that Safe Haven feels like a real home rather than a traditional care facility: a handful of rooms, each with its own bathroom, and a setting that is described as clean, peaceful, and non-institutional. One contributor highlights that the facility offers a comfortable room with a sense of dignity and personal space, while others emphasize the serene atmosphere, where residents can age in place in a setting that prioritizes comfort and safety. The physical layout and atmosphere combine to give families confidence that their relatives are in a place designed to feel like home, not just a medical facility.

A central thread through the memories shared is the extraordinary quality and consistency of the care staff, led by Alla and her team. Multiple reviews describe a stable, devoted staff who approach residents with genuine affection and professional attentiveness. The caregivers are portrayed as consistently present, communicative, and flexible, with reviewers saying they could sleep at night knowing their loved ones were in good hands. People repeatedly mention the sense that the staff treat residents as family, with tenderness and respect that strengthens trust between families and caregivers. The leadership and caregiving team are framed as the backbone of Safe Haven's reputation for compassionate, individualized care.

Several stories center on the way Safe Haven personalizes care for memory care and other complex needs. Reviewers speak to a careful, attentive approach to medical and emotional requirements, with the staff coordinating care to ensure both physical well-being and emotional comfort. The facility's approach - intimate attention, clear communication, and a caregiving ratio that supports hands-on support - helps residents feel seen and valued. One reviewer explicitly notes a 6:1 resident-to-staff ratio as a favorable balance that contributes to highly attentive care, which aligns with the overall narrative of safety, personal attention, and timely response to needs.

Individual experiences underscore the profound sense of belonging residents develop. Several family members describe Safe Haven as the location that finally felt right after disappointing experiences elsewhere, noting that their loved ones regained a sense of home and dignity. The stories describe residents who were previously "lost in the crowd" in larger facilities finding a true place to live, with caregivers who are described as patient, stable, and deeply attentive. For many families, Safe Haven became more than a care facility - it became a supportive community where residents felt safe, loved, and respected by people who treated them as if they were their own family.

The care delivered during challenging times - such as during the pandemic, when many facilities restricted visits - also stands out. Reviewers remember Safe Haven allowing safe, socially distanced interactions outside on the porch, creating meaningful connection whenever possible. The sense of stability during uncertain times, along with ongoing, consistent caregiving, left families with a lasting impression of reliability and compassion. Beyond general care, anecdotes highlight practical, everyday acts of kindness - meals planned with care, clean environments, and consistent routines - that contribute to a balanced, humane approach to senior care.

Finally, the personal outcomes and legacies described by families reinforce the high regard in which Safe Haven is held. Stories recount hospice in place with peaceful endings, the elimination of wounds and mobility support through lifts and daily activity, and the overall sense that Safe Haven safeguarded dignity in the final chapters of a loved one's life. In one vignette, caregivers are credited with saving a mother's life through quick thinking and skilled intervention, underscoring the depth of the team's commitment. Across the board, families express deep gratitude, pride, and willingness to recommend Safe Haven to others seeking a compassionate, well-run home for a loved one who can no longer live at home.

In sum, Safe Haven at Brookhaven is portrayed as a rare combination of upscale, home-like comfort and rigorous, heartfelt caregiving. Families consistently describe a facility where the environment feels warm and private, where a stable, devoted staff treats residents with dignity and love, and where personalized care meets both medical and emotional needs. The overall message from these accounts is clear: Safe Haven is not only a place for care, but a true refuge for families seeking peace of mind and a loving, capable home for their aging loved ones.

This particular part of Atlanta, Georgia offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. There are several popular restaurant chains such as Wendy's, Chick-Fil-A, and Zaxby's in close proximity, providing easy access to dining options. Additionally, there are multiple cafes including Starbucks for those who enjoy coffee or socializing with friends. In terms of healthcare, the area has several pharmacies and physicians offices nearby, ensuring that medical needs can be easily met. For recreational activities, there are parks like Anderson Park and Westside Park where residents can enjoy nature and outdoor activities. Places of worship such as Bethel United Methodist Church offer opportunities for spiritual fulfillment. Lastly, the presence of reputable hospitals like Piedmont Atlanta Hospital ensures access to quality healthcare services when needed. Overall, this part of Atlanta provides a well-rounded community with convenient amenities for senior living.

Restaurants

• Wendy's (0.8 miles)
• Wendy's (3 miles)
• Church's Chicken (3.4 miles)
• Chick-Fil-A (3.5 miles)
• McDonald's (3.6 miles)
• Zaxby's (3.8 miles)
• Chick-Fil-A (3.8 miles)

Transportation

• Signature Flight Support FTY - Fulton County Airport (0.9 miles)
• Marta - Dome/Gwcc/Phillips Arena/Cnn Center Station (6.6 miles)
• MARTA - North Avenue Transit Station (6.9 miles)
• MARTA - Midtown Station (6.9 miles)

Cafes

• Chattahoochee Coffee (1.9 miles)
• Starbucks (3.6 miles)
• Starbucks (4.9 miles)
• Cross Creek Cafe (5.6 miles)
• Starbucks ThD (6.5 miles)
• Starbucks (6.7 miles)
• OK Cafe (6.8 miles)

Pharmacies

• Wayfield Foods (2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.1 miles)

Physicians

• Berkeley Medical & Rehab Center (2.4 miles)
• Arnika Dawkins (3.5 miles)
• Smyrna Eye Group (4.6 miles)
• Peachtree Orthopedics (5.7 miles)
• Smyrna Family Medicine (5.8 miles)
• Atlantic Premier Obgyn (6.7 miles)
• Atlanta Behavioral Care (6.9 miles)

Parks

• Anderson Park (3.2 miles)
• Westside Park (4 miles)
• Trammell Crow Park (4.1 miles)
• Pemberton Place (6.6 miles)

Places of Worship

• Bethel United Methodist Church (4.2 miles)
• The Temple (6.9 miles)
• The Church of the Apostles (7 miles)

Hospitals

• Northwest Medical Center (6.5 miles)
• Piedmont Atlanta Hospital (6.8 miles)
• Grady Memorial Hospital (7.3 miles)