TheKey Atlanta

Pros

• The initial people from Home Care Assistance did a great job selling the service.
• My brother seems to be very pleased with the services provided by Home Care Assistance.
• Excellent service that has been needed for a long time.
• Every contact with Home Care staff was positive and helpful.
• Christine was very professional and I have decided to try her community.
• All contacts have been positive and professional.
• Home Care Assistance provides professional, caring assistance.
• The Assistants assigned to our Father are top notch and he is thriving under their care.
• Our family has found the service to be incredibly professional, attentive, and thorough.
• From a professional and emotional standpoint, Home Care Assistance Service cannot be beat.

Cons

• The lady we got from Home Care Assistance did not engage the client in any way and just watched TV all day.
• They didn't have enough staff to handle their client load and had to sub out nursing staff.
• The reviewer called to complain and get someone else, but didn't hear back from them for weeks.
• The reviewer had to terminate the service due to lack of response and satisfaction.
• Some concerns were raised about inappropriate behavior by a caregiver who pulled the client up by his pants.
• The reviewer was not impressed with the initial person they spoke with from Home Care Assistance, as they didn't inspire confidence.
• The reviewer had to wait a long time for a response after contacting Home Care Assistance.
• note that these statements are paraphrased and may not reflect the exact wording used in the original reviews.

Review

Home Care Assistance is a service that has received mixed reviews from customers. While some have had positive experiences and are satisfied with the care provided, others have been left disappointed and dissatisfied.

One customer shared their disappointment with the initial salespeople from Home Care Assistance. They were impressed with the service being offered but soon realized that there was not enough staff to handle the workload. This led to nursing staff being subcontracted, which compromised the quality of care provided. The caregiver assigned to this customer's loved one seemed disinterested and spent most of her time watching TV rather than engaging with him. Furthermore, there were instances where she handled him inappropriately. Despite complaining about these issues, the customer received no response from Home Care Assistance for weeks. Frustrated by this lack of responsibility, they had no choice but to terminate the service.

On the other hand, another reviewer expressed their satisfaction with Home Care Assistance. Although they did not live in the same city as their brother, they kept in touch regularly and found that he was pleased with the services provided by Home Care Assistance. The caregivers primarily acted as drivers for their brother and assisted with meal preparation when necessary. This support allowed their brother to continue living at home for a longer period of time without any complaints. This reviewer greatly appreciated these services as long as their brother was happy.

A third reviewer gave a glowing five-star rating to Home Care Assistance, commending them for providing much-needed assistance in a professional and caring manner. They were completely satisfied with their experience, highlighting prompt handling of requests and positive interactions with staff members.

Another customer praised Home Care Assistance for its professionalism and helpfulness during every interaction. They expressed gratitude for having access to assistance and information through this service.

One individual mentioned specific professionals at Home Care Assistance who left a positive impression on them. Christine was described as very professional, prompting them to consider trying her community services. Andrea also believed that they were a good match. This personal touch and attention to the customer's needs stood out to them.

Lastly, a reviewer provided a detailed account of their positive experience with Home Care Assistance. As a Nursing Supervisor in a large hospital, they approached their review not only from an emotional standpoint but also from their professional expertise. They found the service to be exceptionally professional, attentive, and thorough. The assistance they received for their father was top-notch, resulting in his improved well-being under the care of Home Care Assistance. This reviewer highly recommended the service based on both their personal and professional perspectives.

In conclusion, Home Care Assistance has received a range of reviews from customers. While some have had negative experiences due to staff shortages and inadequate care, others have been satisfied with the attentive and professional support provided by this service. It is important for potential customers to carefully consider these varied experiences when making decisions about home care services.

This area of Atlanta, Georgia offers a convenient and diverse range of amenities for seniors looking to settle down. With multiple pharmacies, hospitals, and physicians located within a few miles, access to healthcare services is readily available. Places of worship provide opportunities for spiritual fulfillment, while nearby parks offer recreational options for outdoor activities. The variety of restaurants and cafes cater to different culinary preferences, allowing residents to enjoy dining out. Additionally, the proximity to public transportation options like MARTA stations ensures easy access to explore other parts of the city. Overall, this area presents a well-rounded community with essential services and leisure options for seniors looking for a comfortable and convenient living environment.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)

Places of Worship

• St John United Methodist Church (1.4 miles)
• The Church of the Apostles (3.7 miles)
• Second-Ponce De Leon Baptist Church (4.1 miles)
• Karin Kabalah Center of Atlanta (5.1 miles)
• Greek Orthodox Cathedral of the Annunciation (5.8 miles)
• North Atlanta Church of Christ (6 miles)

Restaurants

• Bartaco Chastain Park (2 miles)
• Chick-Fil-A (2.1 miles)
• Hudson Grille (2.8 miles)
• Chick-Fil-A (3.3 miles)
• Fado Irish Pub - Atlan (3.4 miles)
• McDonald's (3.6 miles)
• Alon's Bakery & Market (3.7 miles)

Hospitals

• Children's Healthcare of Atlanta at Scottish Rite Hospital (2 miles)
• Northside Hospital (2.2 miles)
• Northwest Medical Center (4.1 miles)
• North Dekalb Health Center (4.3 miles)
• Piedmont Atlanta Hospital (5.5 miles)
• Marcus Autism Center (6.1 miles)

Theaters

• Phipps Plaza (2.6 miles)
• AMC Theatres Phipps Plz 14 (2.6 miles)
• AMC Parkway Pointe 15 (4.3 miles)
• Silverspot Cinema (5.1 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (3.4 miles)
• OK Cafe (3.8 miles)
• Starbucks (3.9 miles)
• Cross Creek Cafe (5.3 miles)
• Starbucks ThD (5.9 miles)

Physicians

• Mount Vernon Medical Center (3 miles)
• Test 4 Free (3.4 miles)
• Eye Consultants of Atlanta (4.6 miles)
• Georgia Clinic (5 miles)
• Wellstar Medical Group Northwest Women's Care (5.6 miles)
• Weiss ENT (5.9 miles)

Transportation

• Brookhaven/Oglethorpe University MARTA Rail Station (3 miles)
• Epps Aviation (4.4 miles)
• MARTA - Lindbergh Center Station (4.6 miles)
• MARTA - Doraville Station (5.9 miles)

Parks

• Fetch Park Buckhead (3.4 miles)
• Cochran Shoals - Chattahoochee River (3.8 miles)
• Peachtree Hills Playground (4.5 miles)
• Georgetown Park (5.7 miles)
• Morgan Falls Overlook Park (5.8 miles)
• Morningside-Lenox Park Tennis Courts (5.8 miles)