Hollander Senior Living of Sandy Springs

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Hollander Senior Living of Sandy Springs Hollander Senior Living of Sandy Springs Hollander Senior Living of Sandy Springs

Hollander Senior Living of Sandy Springs

5399 Northland Drive, Ne, Atlanta, GA 30342

For more information about senior living options: (844) 490-3973

3.9 from 14 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
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1 stars
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    Overall Review of Hollander Senior Living of Sandy Springs

    Pros

    • pro The facility is an excellent community for seniors; the staff really goes the extra mile to take care of everyone.
    • pro It is a beautiful senior living facility - nice and clean with friendly staff.
    • pro The Hollander staff was amazing, especially Therese, for their kind and considerate help.
    • pro The activities staff are cheerful and helpful to the residents.
    • pro The staff is great.

    Cons

    • pro Elliott Hollander is a heartless person.
    • pro He abandoned 40+ lower income elders in his Monroe facility.
    • pro He didn't have the decency to address residents in person and left them to find new homes.
    • pro He has claimed it's not his problem if he can't pay staff or residents.
    • pro Don't do business with this guy.
    • pro The facility did not live up to its advertisement, with no call bells and unresponsive staff.
    • pro The management is described as callous with no sense of customer service or loyalty.

    Review

    Across a chorus of online reviews, the Hollander-owned senior living facilities in Monroe and the nearby Sandy Springs area evoke a deeply mixed and sometimes distressing portrait. Some reviewers praise individual staff members and certain moments of care, while others recount abrupt leadership decisions, troubling staffing instability, and a sense that the welfare of residents - especially those with lower income or limited family support - was subordinated to business considerations. Taken together, the comments sketch a landscape where personal dedication from some employees and volunteers sits in stark contrast to accusations of callous management and abrupt changes that left families scrambling to protect their loved ones.

    A central grievance centers on the Monroe facility, where allegations are that Elliott Hollander announced a rapid shutdown and displacement for residents. Reviewers describe an email sent on March 22 instructing families that the facility would close by April 30, with residents expected to be out by 5 p.m. that day. According to these accounts, Hollander did not appear in person to address residents or families; instead, he was claimed to be attending a music festival in Charleston and then skiing in Aspen, projecting an image of detachment from the immediate human impact of the decision. The aftermath is described as chaotic: staff who remained largely left soon after, leaving the burden of repositioning residents to Christy and Mary as best they could. Families faced a scramble to secure new placements, with some residents lacking local family support or sufficient income to navigate Medicare placements. The overarching charge is that Hollander abandoned the operational and emotional responsibilities of caring for dozens of vulnerable elders at a moment of upheaval, effectively transferring the duty of rehoming to others while offering little accountability or contingency planning.

    Within these accounts, the human consequences extend beyond the moment of closure. Reviewers note that residents were suddenly cut loose without clear guidance or continuity of care, and that the financial and logistical fallout fell disproportionately on those with fewer resources. The sense of being left to fend for oneself amid a regulatory and bureaucratic process for elder care - the kind of process that already overwhelms families - appears to have compounded the emotional trauma of relocation. In some stories, the families describe stepping in to advocate for care, to communicate with Medicare, and to help families search for new arrangements, all while contending with the emotional toll of sudden disruption for elderly loved ones who had established routines and relationships in the Monroe community. The thread is consistent: when leadership changes or exits, the burden lands on residents, their families, and the already stretched staff who remain to navigate the fallout.

    A separate thread concerns the Buckhead location, formerly known as Summers Landing before Hollander's management took hold. A family recounts that their grandmother had spent three years there and that the daughter, who had volunteered there for many years, remained deeply invested in the welfare of residents. After the management transition to Hollander, the same family encountered a troubling shift: the facility reportedly began charging the daughter to visit her own mother, implying a fee to participate in daily activities or to engage with residents. The claim that a family member must pay as a condition of visiting - perhaps framed as "pay to volunteer" - highlights a perceived erosion of the goodwill and volunteer spirit that had previously anchored the family's involvement. The reviewer frames this as emblematic of a broader pattern in which the care ecosystem appears to have tilted toward a more transactional model, at least for those who lack abundant financial resources, challenging the notion of a community-centered, charitable environment.

    Beyond these structural concerns, several reviewers voice frustration with operational responsiveness and the day-to-day functioning of facilities. One account describes a lack of call bells in residents' rooms and an inability to reach the desk by phone at various times, suggesting gaps in timely assistance for essential needs, including bathroom help. The impression is that, even when the marketing materials highlighted "24-hour" care, the lived experience did not always align with that promise. Some reviewers reported patients wearing the same clothes for days, insinuating lapses in basic hygiene and assistance, and indicating that calls for help could go unanswered for extended periods. The repeated complaint is that concerns about safety and dignity - elements that families are keen to safeguard - were not consistently met, prompting worry about whether residents were receiving the level of attention and responsiveness they deserved.

    Amid the negative portrayals, however, there are notable counterpoints that underscore variance in experience within the same organizations. Several reviewers highlight the competence, warmth, and dedication of individual staff members, offering a counterbalance to the broader criticisms. They praise staff who go "the extra mile" to support residents, and point to specific people as bright spots in an otherwise challenging picture. Therese, in particular, is singled out by multiple reviewers for her kindness and the compassionate care she helped provide as health needs grew more complex. An activities coordinator from New Orleans, along with a predecessor in that role, is also mentioned as someone who consistently brought cheer and engagement to residents. In short, while some reviewers recount difficult management and care challenges, others emphasize that certain staff members - through their attitude, reliability, and direct care - made meaningful differences in residents' daily lives.

    The tension between management decisions and frontline care threads through more than one story. A common sentiment is that strong, caring staff members are doing their best under trying circumstances, while the leadership and policy directions of the Hollander organization - especially when it comes to abrupt closures, staffing instability, and financial expectations - are perceived as undermining the very foundations of trust and safety that families rely on. Some reviewers express outright disappointment with what they see as a misalignment between the personal values celebrated in the facility's public persona - "respect your elders," as one post mocks in relation to the owner's public image - and the lived realities of residents and their families. The pictures of the owner and grandmother joined by hashtags like #respectyourelders stand in stark contrast to accounts of residents being displaced, families scrambling for options, and staff bearing the brunt of disruptions that many believe were avoidable with more thoughtful planning and transparent communication.

    Taken together, the reviews present a nuanced, sometimes contradictory picture. On one hand, there are vivid, heartfelt attestations to the warmth, patience, and competence of individual caregivers who have supported residents through illness, memory challenges, and daily routines. On the other hand, there are alarming claims about abrupt facility closures, contested financial practices, and a leadership style that critics argue prioritizes business considerations over the lived realities of elders and their families. The duality is hard to reconcile: moments of genuine care and community amidst a broader discontent with management decisions and the operational fallout those decisions precipitate. For anyone evaluating Hollander-owned facilities, this collection of perspectives invites careful consideration of both the personal interactions that resident and family members experience in daily care and the structural choices that shape the long arc of an elder's residence, safety, and stability in times of transition.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (18 miles away) William B Hartsfield-Atlanta International (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Hollander Senior Living of Sandy Springs in Atlanta, GA is a vibrant senior living community that offers Respite Care services. Our beautifully designed facility provides a range of amenities to ensure our residents' comfort and enjoyment.

    For the convenience of our residents, we have a beauty salon where they can pamper themselves and maintain their grooming needs. Our community-operated transportation service ensures that residents have easy access to nearby attractions and appointments. We also have a computer center where seniors can stay connected with loved ones and engage in online activities.

    Mealtimes are a highlight at Hollander Senior Living. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced culinary team. Special dietary restrictions are taken into consideration to accommodate individual needs.

    Our community promotes an active lifestyle with various fitness programs available in our fully equipped fitness room. Residents can also enjoy recreational activities in our gaming room or unwind in our beautiful garden or outdoor spaces.

    Safety and security are prioritized with 24-hour call systems and supervision provided by our dedicated staff. Assistance with daily living activities such as bathing, dressing, and transfers is readily available for those who need it. Medication management ensures that residents receive the proper medications on time.

    To enrich mental wellness, we provide engaging activities including planned day trips, resident-run activities, and scheduled daily activities. Additionally, our mental wellness program focuses on promoting emotional well-being among our residents.

    Nearby amenities include two cafes, four parks, 15 pharmacies, three physicians' offices, 11 restaurants, two transportation options, three places of worship, two theaters, and three hospitals.

    At Hollander Senior Living of Sandy Springs in Atlanta GA, we strive to create an inclusive community where seniors can thrive while receiving the care they need.

    Nearby Places of Interest

    Hospitals

    • Children's Healthcare of Atlanta at Scottish Rite Hospital (0.9 miles)
    • Northside Hospital (1 miles)
    • North Dekalb Health Center (4 miles)
    • Northwest Medical Center (5.3 miles)

    Restaurants

    • Chick-Fil-A (1.2 miles)
    • Hudson Grille (1.8 miles)
    • Chick-Fil-A (2 miles)
    • Alon's Bakery & Market (2.4 miles)
    • McDonald's (2.5 miles)
    • Bartaco Chastain Park (3.1 miles)
    • Subway (3.4 miles)

    Cafes

    • Starbucks (1.5 miles)
    • Starbucks (2.2 miles)
    • OK Cafe (5.1 miles)
    • Starbucks (5.2 miles)
    • White Windmill Bakery and Cafe (6 miles)
    • Cross Creek Cafe (6.5 miles)

    Pharmacies

    • Walgreens (1.6 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.7 miles)
    • Walmart Pharmacy (3 miles)
    • Walgreens (3.4 miles)
    • Walgreens (3.4 miles)

    Physicians

    • Mount Vernon Medical Center (1.8 miles)
    • Test 4 Free (2.2 miles)
    • Georgia Clinic (3.8 miles)
    • Weiss ENT (5.2 miles)
    • Eye Consultants of Atlanta (5.6 miles)
    • Wellstar Medical Group Northwest Women's Care (6.3 miles)

    Places of Worship

    • St John United Methodist Church (2.5 miles)
    • North Atlanta Church of Christ (4.8 miles)
    • The Church of the Apostles (4.9 miles)
    • Second-Ponce De Leon Baptist Church (5.2 miles)
    • Karin Kabalah Center of Atlanta (5.6 miles)
    • Greek Orthodox Cathedral of the Annunciation (6.1 miles)
    • Embry Hills Church of Christ (6.4 miles)

    Transportation

    • Brookhaven/Oglethorpe University MARTA Rail Station (3.3 miles)
    • Epps Aviation (4 miles)
    • MARTA - Doraville Station (5 miles)
    • MARTA - Lindbergh Center Station (5.5 miles)

    Theaters

    • Phipps Plaza (3.4 miles)
    • AMC Theatres Phipps Plz 14 (3.4 miles)
    • AMC Parkway Pointe 15 (5.3 miles)
    • Regal Hollywood (5.7 miles)
    • Silverspot Cinema (6 miles)

    Parks

    • Cochran Shoals - Chattahoochee River (4.4 miles)
    • Fetch Park Buckhead (4.5 miles)
    • Georgetown Park (4.5 miles)
    • Morgan Falls Overlook Park (4.8 miles)
    • Peachtree Hills Playground (5.6 miles)

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